Startup repair/system restore loop

weeman8

New member
Local time
3:06 AM
Messages
7
I'm running Windows7 on a Toshiba Satellite A665-S6067
I believe I'm currently stuck in a startup repair/system restore loop, I stayed up late last night trying every trick in the book to fix it that I know of, but to no avail. I'm currently a college student and I have VERY important files that I need to get(resume for upcoming job fair, schoolwork, etc). This occured after windows was installing a critical update the previous night, I woke up to this problem.
1)Startup repairs gives me error and restarts computer
2)I cannot system restore to any restore point, doing so gives me an error saying that system restore found an unexpected error code 0x80070002.
3)I cannot boot into safe mode and run a system restore. I tried booting to safe mode and got into the startup repair
4) Last known good configuration option throws me into startup repair
5)Going into the command prompt and trying to run chkdsk tells me that Unable to run chkdsk hard drive write protected 6) I tried sfc /scannow and it gives me an error
7)Trying system image restore doesn't work because I don't have an image saved
8)I don't remember from last night, but I went into the command prompt to copy some files on my drive in an attempt to boot my windows properly but failed
I'm not sure where to go from here.. I'm willing to do a complete wipe and reinstall windows7, but I have some VERY important files I need to have for school on my computer. I'm wondering if there's any way I can grab the files I need from my computer somehow before reinstalling or if I can just fix the whole thing altogether. I'm about to leave for work so I won't be able to actually try the options you guys give me, help appreciated!!!
 

My Computer

Computer type
PC/Desktop
OS
windows 7 64 bit
Boot to "recovery environment"->command prompt. then
Code:
diskpart
list  disks
(only 1 disk listed? Anyway select the disk number with win7)
select disk  0
list part
(how many partitions do you see? what number has the win7 partition. Assume it's 7 in this example)
select part 7
detail part
detail vol
exit
is it healthy? NTFS? What is volume letter? Is it readonly?
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I don't remember from last night, but I went into the command prompt to copy some files on my drive in an attempt to boot my windows properly but failed

=> what files did you copy?? Messing around is very dangerous
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
answer #2
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Boot to "recovery environment"->command prompt. then
Code:
diskpart
list  disks
(only 1 disk listed? Anyway select the disk number with win7)
select disk  0
list part
(how many partitions do you see? what number has the win7 partition. Assume it's 7 in this example)
select part 7
detail part
detail vol
exit
is it healthy? NTFS? What is volume letter? Is it readonly?

I did this method.
I went into my win7 partition.

It is healthy and NTFS. It is volume C(I'm assuming it's C drive). Readonly shows No, so it is not readonly.

Today I managed to use ubuntu to save my important files onto my hard drive. So if I reinstall I won't be losing any of my extremely important stuff.
 

My Computer

Computer type
PC/Desktop
OS
windows 7 64 bit
In recovery environment:
Code:
C:
CD  \
DIR  >test.txt
DIR C:\test.txt

Did it really create the file? Now delete it.
Code:
DEL C:\test.txt

scan the disk for errors
Code:
chkdsk/f  C:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In recovery environment:
Code:
C:
CD  \
DIR  >test.txt
DIR C:\test.txt
Did it really create the file? Now delete it.
Code:
DEL C:\test.txt
scan the disk for errors
Code:
chkdsk/f  C:


It created test.txt, but when I ran chkdsk /f C:

The type of the file is NTFS.
Cannot lock current drive

Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this volume is dismounted first. ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID. Would you like to force a dismount on this volume <Y/N>?
 

My Computer

Computer type
PC/Desktop
OS
windows 7 64 bit
<y/n>? Y
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
At the end it says failed to transfer loggedessages to the event log with status 50
 

My Computer

Computer type
PC/Desktop
OS
windows 7 64 bit
I have found my win7 installation CD. Do you think I should completely reinstall win7 instead? I saved my important files from ubuntu onto a external HDD
 

My Computer

Computer type
PC/Desktop
OS
windows 7 64 bit
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