Startup Repair

[Jacee]

Do you have any USB devices plugged in? Unplug them if you do. Also, instead of restarting your computer, have you tried shutting it down, then turning it on?

 

[Fai]

Do you have any USB devices plugged in? Unplug them if you do. Also, instead of restarting your computer, have you tried shutting it down, then turning it on?

i have unpluged every single device, the only thing that is connected to the computer is the computer charger. When im on the system Recovery options it gives me 2 options below
One of them is Shut down and the other is Restart. i have tried both of them. when i choose restart it restarts and goes to startup Repair.
When i press shut down it just shuts down. and when i turn the computer on, it goes straight to startup Repair again.

 

[Jacee]

Trinity may be easier to understand Trinity Rescue Kit | CPR for your computer

"Trinity Rescue Kit or TRK is a free live Linux distribution that aims specifically at recovery and repair operations on Windows machines"

 

[gregrocker]

It would be best to use another computer to make a System Repair Disc - Create so that repairs run from the built-in System Recovery Options are not dependent upon possibly corrupt System files.

Run Startup Repair repeatedly with reboots, then System Restore progressively back. Next from the options Command line run SFC -SCANNOW Run in Command Prompt at Boot.

If this fails use the Win7 Repair CD to copy out your files: Copy & Paste - in Windows Recovery Console

Then run Sony factory Recovery from boot, order your Sony Recovery disks, or find a Win7 installer for your version to clean reinstall Win7 with the Product Key on COA sticker: Reinstalling Windows 7

Remember also that you have a full year's tech support included in the purchase of the Sony, so you can call Sony Tech Support for help as they may have a known fix for Intel Storage software failure. The only storage software component which I allow on a clean reinstall is HD protection which parks the HD during laptop transport. It is more likely the disk monitor which malfunctioned and may be a known issue to Sony tech support. They can also walk you through factory recovery or provide Recovery Disks.

 

[Fai]

Okay, so right now i am using The SystemRescueCD. i did everystep correct. but now im stuck on this screen

Root@sysresccd /root % fsarchiver probe simple.
[======DISK======] [=============NAME=============] [====SIZE====] [MAJ] [MIN]
[sda ] [ST9500325AS ] [ 465.76 GB] [ 8] [ 0]

[DEVICE][FILESYS][LABLE][SIZE][MAJ][MIN]
[loop0][squashfs][<unknown.][240.36MB][7][0]
[sda1][ntfs][Recovery][13.85GB][8][1]
[sad2][ntfs][System Reserved][100.00MB][8][2]
[sda3][ntfs][<unknown.][451.81GB][8][3]
The tutorial i am currently reading is Sysresccd-manual-en Backup data from an unbootable windows computer - SystemRescueCd
I am currently on step two. Detection of the Disks.
If you guys could tell me what i should do now it would be great!

 

[Fai]

It would be best to use another computer to make a System Repair Disc - Create so that repairs run from the built-in System Recovery Options are not dependent upon possibly corrupt System files.

Run Startup Repair repeatedly with reboots, then System Restore progressively back. Next from the options Command line run SFC -SCANNOW Run in Command Prompt at Boot.

If this fails use the Win7 Repair CD to copy out your files: Copy & Paste - in Windows Recovery Console

Then run Sony factory Recovery from boot, order your Sony Recovery disks, or find a Win7 installer for your version to clean reinstall Win7 with the Product Key on COA sticker: Reinstalling Windows 7

Remember also that you have a full year's tech support included in the purchase of the Sony, so you can call Sony Tech Support for help as they may have a known fix for Intel Storage software failure. The only storage software component which I allow on a clean reinstall is HD protection which parks the HD during laptop transport. It is more likely the disk monitor which malfunctioned and may be a known issue to Sony tech support. They can also walk you through factory recovery or provide Recovery Disks.

Thankyou for taking your time to read my post!
I will be on this right after if the SystemRecoveryDisc fails! thankyou so much!

 

[Fai]

Trinity may be easier to understand Trinity Rescue Kit | CPR for your computer

"Trinity Rescue Kit or TRK is a free live Linux distribution that aims specifically at recovery and repair operations on Windows machines"

I will be also looking in this direction if the systemrecoverydisc fails! thankyou!

 

[Jacee]

Fai, are you using Norton or McAfee anti-virus?

 

[Fai]

Fai, are you using Norton or McAfee anti-virus?

I had a 30 day free trial of Norton when i brought the laptop, after that i was using Avast! those are the only two that i used on this laptop!

 

[gregrocker]

Have you uninstalled Norton completely?

 

[Shadowjk]

KB Article Not Found - Removal Tool

 

[Fai]

No i have not. whenever i try to "start" windows it just goes do the startup Repair screen.
The problem right now is that i dont know what to do in the sysresccd. what code should i trype or which files am i suppost to backup. which one is the drive i need to back up.

 

[Fai]

KB Article Not Found - Removal Tool

Im still confused. does this have anything to do with the steps i have above? about the sysresccd?

 

[Jacee]

That has to do with removing Norton completely ... we're thinking that Norton is causing the startup repair loop

 

[Fai]

do you understand how to use sysreccd and fileZilla? the connections, the Ip port, codes and such? it would be great help!

 

[gregrocker]

I haven't used the tool you refer to for file rescue. You can use the Win7 DVD or Repair CD to copy out your files following the steps in the link I posted above. Copy & Paste - in Windows Recovery Console

You should have the disks to run the Repair steps given also.

Another method to rescue data is free Paragon Rescue CD. Paragon rescue disk; change drive letter; recover data

 

[Fai]

I haven't used the tool you refer to for file rescue. You can use the Win7 DVD or Repair CD to copy out your files following the steps in the link I posted above. Copy & Paste - in Windows Recovery Console

You should have the disks to run the Repair steps given also.

Another method to rescue data is free Paragon Rescue CD. Paragon rescue disk; change drive letter; recover data

I used the Firstt link you have me, it worked me wonders. now i have all the files i need in my backup, thankyou so much!