Strange things happening with the Black Hole

[tomcat619]

I purchased a legal Windows 7 CD from Amazon and wanted to install it on a PC I was rebuilding. It installed and activated just fine by phone. The disk says it's intended for refurbished PC's. I started having trouble with the first program I tried to install, Malwarebytes, it stopped working before it finished installing. The same thing with Reg Cure. then program after program stopped working in one form or another. I decided to connect to the internet and run Windows update. That wouldn't work either. When I checked the list for any updates that might have made it through I found that 1 had been installed during the OS install, KB976902, websites call it the Black Hole. It was put out November 20th 2010 to stop piracy of MS Operating Systems.

In a short time the hard drives were disabled and all the browsers stopped working and the PC became useless. I thought there must be something wrong with the PC and installed the new OS on a different one and it did the same thing. Before it became unusable I checked Windows update and there was that same KB976902. This time the PC hadn't even been online.

I now have 2 pieces of junk that were great working PC's just a few hours before. Is this something Microsoft put out or is it Malware? Microsoft doesn't list a Windows update with that number.

 

[whs]

Check whether there are restore points from before the installation of that KB and set back to those.

 

[DavidE]

Is this something Microsoft put out or is it Malware? Microsoft doesn't list a Windows update with that number.

Windows 7 (KB976902) to enable future updates. - Microsoft Community

 

[tomcat619]

Black Hole

I wish......... It was a clean install and the update came with the operating system. It even managed to corrupt the half dozen Acronis backups of the previous operating system. I wish I knew where it was stored. I have a feeling it's in the bios because when I couldn't get anything to work anymore I used the jumper to try to restore the bios and there wasn't a previous one to restore. I wiped the partition on the hard drive with zero's and tried to install a different one but it stalled at the point when it unpacks all the files. I even let sit and stew for several hours and it just hung there.

I've been doing this stuff for 25 years and have never had a problem like this I couldn't fix. There's always that first time!

 

[DavidE]

Isn't there an option to not get Windows Updates when installing Win 7 ?

Did you look in Windows Update / Installed Updates to see if you can uninstall it, right after the clean install ?

My pic is from a Win 7 OS that was installed a long time ago.

 

[tomcat619]

It can't be uninstalled. MS designed it that way. Take a look at Google search of KB976902.

 

[whs]

That's why you have to go back to a prior restore point or image.

 

[tomcat619]

This isn't the first time I've been bombed by MS. When Windows XP came out they shut down that one for me too. The only difference is they fixed it and send me a bunch of MS PC goodies to make up for it.

 

[tomcat619]

I'm sorry WHS but the update was installed on 11/20/2010 when the CD was made. How can there be a restore point or a image made from 5 years ago when it didn't reach my PC until today. Take my word for it if there was a restore or image I would be finishing the build right now.

 

[whs]

Sorry, but I was not aware of these time frames.

 

[DavidE]

From Post #1

I purchased a legal Windows 7 CD from Amazon and wanted to install it on a PC I was rebuilding.

Have you verified the checksum for the new media you purchased ?
Maybe there is a problem with the Win 7 install media.
If you're interested, here is a SF thread about this with links, posts, suggestions, etc.:
http://www.sevenforums.com/installation-setup/383716-iso-image.html

 

[Layback Bear]

I have KB976902 on two systems and it causes no problems.
Maybe your problem lies elsewhere.

It smells to me that the installation disk is corrupt in some fashion.

I would suggest reading this because you chose a refurbished Windows 7.

https://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/refurbisher_programs.aspx

 

[DavidE]

I also wonder if the installation disk is corrupt, that's why i suggested verifying the checksum.

Some other things that make me wonder about the media
The OP stated in Post #9

I'm sorry WHS but the update was installed on 11/20/2010 when the CD was made.

Win 7 SP1 wasn't officially released until February 2011, so is the new Win 7 media from Amazon SP1 or pre-SP1 ?
KB976902 is required to get the SP1 update, but this KB was re-published after 11/20/2010.

Maybe the new Win 7 media is an old pre-SP1 version with an old KB976902 update.