Solved Stuttering sound - dxgkrnl.exe high ISR rate

gamer1204

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Hi,

I have audio stutterings since I foolishly tried to install windows 8.1 6 months ago, reinstalled windows 7 since I didn't have stuttering in that, still having the problem.
I have installed all drivers/updated bios and I am lost now.
EDIT: It stutters randomly, every once in a while

My specs are:
core: I7 - 2600K (unmoddified atm)
mobo: P8Z68-V
graph: GTX 560 TI (asus)
ram: 8gb

I also got an latencymon log: some screenshots included

I really hope that someone can help me with this, because it is driving me crazy, if I need to post anything else, I will gladly do so!

Thanks in advance
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitI7 2600K8GB Kingston (some speed)Asus GTX 560 TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 Ultimate 64 Bit
CPU
I7 2600K
Motherboard
P8Z68-V
Memory
8GB Kingston (some speed)
Graphics Card(s)
Asus GTX 560 TI
Hard Drives
OCZ Vertex 2
2TB hdd sata
300GB hdd sata
Antivirus
Avast free
Browser
Chrome, firefox
Try a linux live cd like ubuntu. Do you have stuttering in there?

If so, it is most likely a hardware issue.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
Try a linux live cd like ubuntu. Do you have stuttering in there?

If so, it is most likely a hardware issue.

I tried that, no audio issues.
What do I do now?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitI7 2600K8GB Kingston (some speed)Asus GTX 560 TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 Ultimate 64 Bit
CPU
I7 2600K
Motherboard
P8Z68-V
Memory
8GB Kingston (some speed)
Graphics Card(s)
Asus GTX 560 TI
Hard Drives
OCZ Vertex 2
2TB hdd sata
300GB hdd sata
Antivirus
Avast free
Browser
Chrome, firefox
So this means its a windows issue then-or a driver issue. Most likely driver.

Can you uninstall the audio card in windows and then restart and reinstall the card once more?
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
So this means its a windows issue then-or a driver issue. Most likely driver.

Can you uninstall the audio card in windows and then restart and reinstall the card once more?

I reinstalled the driver, this seems to fixed the issue.... but I still have massive ISR on that directx kernel......
But for now it is gone(I have been listening for over an hour to music now while browsing and playing wow etc)
I did have a bsod with page fault errors, but that is offtopic xD

But many thanks, I will mark as solved in a few hours(just to keep the thread open IF something would happen xD)

EDIT: Haven't had any stuttering since, but the realtek window keeps popping up claiming I plugged in something, but I didn't?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitI7 2600K8GB Kingston (some speed)Asus GTX 560 TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 Ultimate 64 Bit
CPU
I7 2600K
Motherboard
P8Z68-V
Memory
8GB Kingston (some speed)
Graphics Card(s)
Asus GTX 560 TI
Hard Drives
OCZ Vertex 2
2TB hdd sata
300GB hdd sata
Antivirus
Avast free
Browser
Chrome, firefox
ok stuttering is somehow back? like first every ~10 minutes?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitI7 2600K8GB Kingston (some speed)Asus GTX 560 TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 Ultimate 64 Bit
CPU
I7 2600K
Motherboard
P8Z68-V
Memory
8GB Kingston (some speed)
Graphics Card(s)
Asus GTX 560 TI
Hard Drives
OCZ Vertex 2
2TB hdd sata
300GB hdd sata
Antivirus
Avast free
Browser
Chrome, firefox
ok finally found the fix:

realtek pops up with:You inserted Minsert_random_audio_device_here> and asks me what to do, when I press never show the popup, it will assume it are speakers, so it will randomly try to play sound over the non existing speakers every once in a while. Just do not press the "no pop ups anymore" and just leave the window open to prevent other pop ups and you will be fine.

if you pressed the do not popup, remove the audio driver, reboot, and you are good to go!

Just posting this for anyone who suffers the same issue.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 BitI7 2600K8GB Kingston (some speed)Asus GTX 560 TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 Ultimate 64 Bit
CPU
I7 2600K
Motherboard
P8Z68-V
Memory
8GB Kingston (some speed)
Graphics Card(s)
Asus GTX 560 TI
Hard Drives
OCZ Vertex 2
2TB hdd sata
300GB hdd sata
Antivirus
Avast free
Browser
Chrome, firefox
Glad you got it resolved! Sorry for the delay getting back to you
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
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