sorry hit return key by mistake :/
i am running windows home premium on samsung r580 laptop. the theme suddenly changed and disabled a lot of things such as internet and sound. tried to run system restore error message said it was not working and something about an error in the shadow copy. i googled what had happened and found someone on a windows vista forum who eventually solved similar problem by installing windows 7. i tried some of the other things suggested to look for the fault. the event viewer had error message 'event log service is unavailable, verify that the service is running', msconfig something similar