Suddenly Windows 7 is not genuine

[elimak]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>VSSADMIN LIST WRITERS
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.


C:\Windows\system32>

 

[NoelDP]

:banghead: Yech!
OK - let's go from the other end....
We'll ignore the VSS problem for the moment, and try the repair to the registry again....

Open Regedit
Navigate to
HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}

Right-click on the Key in the left pane, and select Permissions
Click on the Advanced button
Click on the Owner tab
Highlight Administrators, and put a tick in the 'Replace owner on...' box
Click Apply
(Current Owner should change to Administrators)
Click OK - ONCE
Click on the Permissions tab
In the Permission entries box, highlight Administrators
click Edit
put a tick in the Allow /Full Control box (all the other Allow boxes should automatically be ticked)
put a tick in the 'Apply these permissions....' box
Click OK out to Regedit
Close Regedit
Open an Elevated Command Prompt
run the following command

C:\Windows\Microsoft.NET\Framework\v4.0.30319\regtlibv12.exe C:\Windows\system32\wbem\wbemdisp.tlb

Close the Command prompt if successful - otherwise post the results.
Open Notepad
copy and paste the following into the Notepad window, and save to the desktop as TEST.VBS

Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")
Set colComputers = objWMIService.ExecQuery("Select * from Win32_ComputerSystem")
wscript.echo "Test Passed"

now double-click on the new file - you should get a small popup window saying 'Test Passed'
If you get anything else, copy and paste the message to your reply.

Now reboot and run a new MGADiag report and post the results.

 

[elimak]

I stopped at

C:\Windows\system32\wbem\wbemdisp.tlb

because I had the following error:

 

[NoelDP]

Thhis whole line is one command....

[B]C:\Windows\Microsoft.NET\Framework\v4.0.30319\regtlibv12.exe C:\Windows\system32\wbem\wbemdisp.tlb[/B]

 

[elimak]

Ahhh ... it's working!

C:\Windows\system32>C:\Windows\Microsoft.NET\Framework\v4.0.30319\regtlibv12.exe
C:\Windows\system32\wbem\wbemdisp.tlb
Registration of C:\Windows\system32\wbem\wbemdisp.tlb successful.

C:\Windows\system32>

 

[NoelDP]

good - carry on

 

[elimak]

New report after following the next steps you posted earlier and rebooting

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DC71950F-0A2C-4650-93CA-87AEB1066D47}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\elimak\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DC71950F-0A2C-4650-93CA-87AEB1066D47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2742102930-1240871074-3008168293</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCF23S1E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R2150V3</Version><SMBIOSVersion major="2" minor="7"/><Date>20110722000000.000000+000</Date></BIOS><HWID>F4363807018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-1043-7601.0000-3042012
Installation ID: 016606288822458344157774623535814434179703145296373604
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 30-10-2012 17:48:37

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:30:2012 14:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAAABAAAAAgABAAEAln1OQrqWsNSCLpKBxh/mt+jt4pJ8ky5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO

 

[elimak]

New report after following the next steps you posted earlier and rebooting

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DC71950F-0A2C-4650-93CA-87AEB1066D47}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\elimak\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DC71950F-0A2C-4650-93CA-87AEB1066D47}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2742102930-1240871074-3008168293</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCF23S1E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R2150V3</Version><SMBIOSVersion major="2" minor="7"/><Date>20110722000000.000000+000</Date></BIOS><HWID>F4363807018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-1043-7601.0000-3042012
Installation ID: 016606288822458344157774623535814434179703145296373604
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 30-10-2012 17:48:37

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:30:2012 14:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAAABAAAAAgABAAEAln1OQrqWsNSCLpKBxh/mt+jt4pJ8ky5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO

 

[NoelDP]

BINGO!!


So - all we need to do now is fix VSS.....
what happens now if you attempt
VSSADMIN LIST WRITERS

 

[elimak]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>VSSADMIN LIST WRITERS
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.


C:\Windows\system32>

 

[NoelDP]

Oh, B&GG%R!

I have to admit that this is where I'm going to have to try and pass the buck to someone else - hopefully they'll pick up the baton and run with it fairly quickly.

Back soon (after putting a message in a bottle...)....

 

[elimak]

ok
Thank you so much for your help!
Is someone going to follow up on this thread after you? Let me know if I have to do anything.
Thanks again.
Best,

Valerie

 

[NoelDP]

Hopefully you'll be descended upon by a number of people
I'll keep an eye out and do some research as well.

 

[tom982]

Hello elimak and welcome to the forums

Just had a read through this thread and thought of something that might be worth trying:

Run this command:

REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag" /s > %USERPROFILE%\Desktop\tom982.txt

This will generate a file on your Desktop, tom982.txt, can you attach this to you next post please?

Tom

 

[NoelDP]

That's likely to overflow the buffers, Tom
It may be a good idea to lose the recursion, or output to a file?

 

[tom982]

Stupid mistake #2

I need the recursion because I'm not 100% sure what I'm looking for, lol.

That's enough mistakes for one day, time for bed.

 

[NoelDP]

Actually - I made the mistake
I was looking at the same Key in a default Vista x64 - and it's a LOT bigger there than it is in a default Win7 - in 7 I could get the full recursion for both ..001 and Current...

However, in my live system the key is positively huge.

 

[tom982]

Actually - I made the mistake
I was looking at the same Key in a default Vista x64 - and it's a LOT bigger there than it is in a default Win7 - in 7 I could get the full recursion for both ..001 and Current...

However, in my live system the key is positively huge.

Mine is ~48,000 characters, so it makes sense at my end!

 

[Jacee]

You might ask where he got his copy of Windows 7 ... just a thought

 

[elimak]

Hi Jacee,
I got my copy of windows with my sony laptop when I bought it, 8 month ago.

Hi Tom982,

Shall I run your command

"REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag" /s > %USERPROFILE%\Desktop\tom982.txt"

or is it not recommended?

Thank you for your help guys.

Valerie