Suddently mi pc has no sound

lolrapa

New member
Local time
5:27 PM
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7
Hello, today I was using my pc and suddently shut down, actually, it was on but the screen got black, after I rebooted it sound stop working.

Windows does not detect the connection when I unplug and plug the headset.

I reinstalled my audio drivers and reboot many times but wont work, and the controller information says that is no problem with the device.

I have a mother asus m5a99x evo r2.0

Thanks!
 

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Yes, with no results
 

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox
Try:
Uninstall the soundcard software if there is any
If it is an add-on sound card remove it from PC.
If on-board go into BIOS and disable.
Download and run (as admin) Drive Cleanup Drive Tools for Windows
Restart PC
Scan registry with CCleaner
Enable or plug the soundcard and boot
Reinstall driver/software
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Done it, still not working :(
 

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox
I installed ubuntu un a pednrive and loaded it but it does'nt work there either (sound)
 

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox
One last recommendation: Go into BIOS (setup menu as you start PC) and load defaults (either first menu or exit menu)

If this doesn't work either, then I guess you have a hardware issue. Wonder what others will tell.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
The strange thing is that in bios i dont have an audio device, just usb, net, ...

Forget that, I was to stupid to find it
 
Last edited:

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox
There is any way I can test the hardware?
 

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox
Did you try loading defaults in BIOS?

Also try unplugging PC from the mains for a few minutes and re-plug it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Yes, I tried both but still not working, I think my onboard sound card just burn.

Thank you for the help man!!
 

My Computer My Computer

At a glance

W7 64bAmd FX 63008 GB Gskill
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
W7 64b
CPU
Amd FX 6300
Motherboard
Asus M5A99X EVO R2.0
Memory
8 GB Gskill
Antivirus
Avira
Browser
Firefox
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