Solved sxstrace.exe side-by-side configuration

[mark047]

Hello. On starting a program an error appears it says "the application has field to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details " I need the program very much please help
Mark047

 

[GokAy]

See if https://support.microsoft.com/en-us/kb/2525435/ works for you.

 

[mark047]

No didnt worked

 

[Anak]

Hi mark047, welcome to 7F!

The reason you received the side by side (sxs) use systrace to trace the error is because the program you tried to start needs one of the Microsoft Visual C++ Redistributal packs whether it be the 2005, 2008, 2010, x86 or x64 versions to run; This also involves .Net Framework.

Some questions and possible courses of action:

• You could check in Event Viewer under Windows Logs" >"Applications" to see if the "program you need" is listed as a sxs error, it should tell you in "Details" which pack you need. If there are details please upload a screenshot of the error so we can help you decipher it. How to upload a screenshot or file.

• Check to make sure you are up to date with Windows Updates. Check for any C++ or .NET updates that you may have hidden. Force a check for Windows Updates, Windows may see that this "program you need", needs a particular C++ or .NET version and offer it to you.

• When you installed "this program you need" did you notice if it asked you to install any C++ or .NET packs? If it did and you did not I would try uninstalling the said program and then while reinstalling add those packs that it needs.

• Finally, Make sure you have the .NET feature turned on; Go to http://www.sevenforums.com/tutorials/5023-windows-features-turn-off.html and find the box for .NET 3.5.1 and put a check in its box. You can safely uncheck the two features that are listed under it unless this "program you need" has anything to do with Windows Communication Foundation HTTP activation.

 

[mark047]

thank for replaying dear Anka there is a lot of files (information,error, warning) is it okay and my computer says that i have 31.8 gb free of 97.5 but in disk c it says 57.1 GB is used what to do please help and i have updated all Windows Updates (154 files)

 

[mark047]

what files the marked folder contains are there important files or i can just delete them here are the files below in screenshot pictures

 

[Anak]

You need to click on one of the errors to show why it erred then take a screenshot of those details and upload.

Don't worry about the disk amounts for now.

   Warning

Do not delete any files!

Did you see any C++ or .NET in Programs and Features?

Here's a reason for those Event ID 59 Errors: Source: SideBySide Event ID: 59 (Windows Operating System 5.2) - Technet Events And Errors Message Center: Message Details But, we need you to open one of them to specify what the error says under details.


What is the name of this program you want to install?

 

[GokAy]

When you select all under C:\ and query properties, it is possible that hidden/protected system files were not selected. Possibly pagefile.sys.

Also, click the button and paste here. (seems I got a side-by-side myself from ESET Online )

 

[mark047]

hear it is

 

[mark047]

I have brought this program on a usb flash is there any problem ??

 

[Anak]

The requirement for Solidworks2014 SP3 is you need SP1 for your Windows 7 Ultimate operating system; You do not show SP1 as installed in your system specs.

Do you have Windows 7 Service Pack 1 installed or not?

 

[mark047]

How to check wheather have or not ??

 

[Anak]

Use this: System Information check the second listing down named "Version" it will tell you there, if you don't see it like in mine, you don't have it and need to install it.

 

[mark047]

no i have got it

 

[GokAy]

I wonder if that ExttraSaviungSS in programs and features is the Extra Savings malware.
Also couple lines below: Funi2SSavoe - Fun2Save ?

Both have "" as Publisher and installed on 4/26/2015

Another one PHPNotepad (Malware scan of php notepad.exe 144f6b95e8e1a5634f26b7255ab65bff8e5f93bd - herdProtect) 23/68

Mind downloading and running Malwarebytes Anti-Malware free? https://www.malwarebytes.org/products/

 

[Anak]

It could either be that GokAy or he doesn't have the .NET features turned on or that flash drive he has is bad, maybe install/run as administrator under the context menu?


GokAy, would you mind running with Mark for awhile? I'm in the middle of our Memorial Holiday services here in the States, and I need some time to help with that. I'll check back in a few hours; Thank you.

 

[GokAy]

Mark, please download and run a scan with Malwarebytes Anti-Malware free. Let's remove the obvious doubt. https://www.malwarebytes.org/products/

 

[mark047]

I have done the scan and there are yelow and red marks must the red ones be delleted

 

[GokAy]

Delete all of them please

After that download and run a scan with Super Anti-Spyware free too please. SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

 

[mark047]

i have done the scan must the red ones be deleted?? what to do whit the yellow ones