Synaptic Issue for Win 7 Ultimate

Christine10

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I just updated my laptop (Acer Aspire 4920) OS to Windows 7 Ultimate (32 bit) however now the touchpad scroll is not working anymore. What's the fix for this? I tried to download the new driver of Synaptic still doesn't work.
 

My Computer

Computer Manufacturer/Model Number
Acer / Aspire 4920
OS
32 bit Windows 7 Ultimate
Welcome to the Seven Forums

Use this link to find your laptop and download the drivers from their I just went through the process and seen there is a driver there for the touchpad Download

Something else to look at would be looking in your Mouse Properties under the Wheel tab do you have any settings set up their?

Also while you are in the Mouse Properties under the Device Settings tab click on the Setting button then click on the + sign then click on the One Finger Scrolling and looked to see if you have scrolling enabled.

Jerry
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Properties for Synaptics TouchPad V6.5 on PS2 Port 3.png
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sager NP9170
OS
Win 7 Pro x64 / Win 10 Pro
CPU
Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Motherboard
CLEVO P170EM
Memory
12 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GTX 675M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
17.3
Screen Resolution
1920x1080
Hard Drives
(1) Samsung 860 EVO 500GB(OS) (1) Samsung 860 EVO 500GB(Data)
Keyboard
Backlite
Antivirus
MSE, Malwarebytes Pro
Browser
Firefox
Other Info
DESKTOP: Custom-built.
OS: Win 10 Pro x64.
CASE: Rosewill R5.
CPU: Intel I5 4670K CPU @ 3.40GHz.
CPU COOLER: Cool Master Hyper 212 EVO.
MOTHERBOARD: Asus Z87-A.
MEMORY: Kingston HyperX 2x4 GB.
GPU: Nvidia Geforce 650 TI.
PSU: Corsair TX750.
DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM.
Thanks Jerry. I appreciate your response to my question.

After posting my queries here I did a lot searching again online and finally found the fix. Here's the link:
Acer Support: Downloads & Support Documents

My touchpad is now working properly :)
 

My Computer

Computer Manufacturer/Model Number
Acer / Aspire 4920
OS
32 bit Windows 7 Ultimate
That is good to hear.
You're Welcome

Jerry
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sager NP9170
OS
Win 7 Pro x64 / Win 10 Pro
CPU
Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Motherboard
CLEVO P170EM
Memory
12 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GTX 675M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
17.3
Screen Resolution
1920x1080
Hard Drives
(1) Samsung 860 EVO 500GB(OS) (1) Samsung 860 EVO 500GB(Data)
Keyboard
Backlite
Antivirus
MSE, Malwarebytes Pro
Browser
Firefox
Other Info
DESKTOP: Custom-built.
OS: Win 10 Pro x64.
CASE: Rosewill R5.
CPU: Intel I5 4670K CPU @ 3.40GHz.
CPU COOLER: Cool Master Hyper 212 EVO.
MOTHERBOARD: Asus Z87-A.
MEMORY: Kingston HyperX 2x4 GB.
GPU: Nvidia Geforce 650 TI.
PSU: Corsair TX750.
DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM.
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