Synaptix Mousepad Not working - Driver/Hardware Issue

littleandroidma

New member
Local time
11:08 PM
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1
Hi all,

I have a Samsung RC520.

SAMSUNG

One day the mouse trackpad stopped working. Within the device manager, it doesn't appear to be installed, as only the USB mouse appears plugged in. I have tried re-installing drivers for the trackpad a number of times but to no avail.

Any ideas? Is it a driver issue or faulty hardware i.e. need replacement trackpad? Any ideas?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
Hello and welcome little android for starters is the machine still under warranty?

Plus if you run this HWiNFO, HWiNFO32/64 - Download - close the right hand window and in the left hand window you will see all of the hardware listed and if the pad is not there then something is very wrong.

If it is and if you click on it and open it out you can see the absolute details of the brand speeds etc etc to the Nth degree see my pic. In that you will see I have opened up my RAM for an example you will probably have to click on and open up, and in the other pic you need to see if it has the pad under ACPI devices.
 

Attachments

  • HW DEVICES INFO.PNG
    HW DEVICES INFO.PNG
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  • HW INFO MOUSE PAD.PNG
    HW INFO MOUSE PAD.PNG
    21 KB · Views: 0

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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