Solved system keeps locking up and says it's no longer Genuine Windows

K

Kennyd53

New member
Local time
4:49 PM
Messages
7
Location
USA, NJ
This thread deals with my laptop, which has since developed the following symptoms:
system locking up
Internet Explorer crawls and then locks up
reporting that it is no longer an authentic version of windows
Windows Update inoperable, says service not running even though it is
desktop icons are inoperable
right clicking on items is inoperable
trying to uninstall programs in control panel returns errors
etc...

System info is below and any assistance you can give would be appreciated, thanks in advance!
Ken


DXdiag Report

------------------
System Information
------------------
Time of this report: 2/8/2013, 18:08:31
Machine name: STUDIO-64
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio 1737
BIOS: Ver 1.00 BIOS A04 PARTTBL"
Processor: Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4090MB RAM
Page File: 2115MB used, 6064MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11


Oh and I almost forgot, here is the MGADiag results:
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PFBD2-88J3C-7HT7Y
Windows Product Key Hash: bY4ggYHJxC6zN9FFEChDKOAuGZk=
Windows Product ID: 00426-067-9546972-86618
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2FEA2CE8-4388-4C33-8566-B8D1B31394D2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-
1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-
80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 
0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2FEA2CE8-4388-4C33-8566-
B8D1B31394D2}
</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architectu
re>x64</Architecture><PKey>*****-*****-*****-*****-7HT7Y</PKey><PID>00426-067-
9546972-86618</PID><PIDType>5</PIDType><SID>S-1-5-21-1545054437-1505894867-
219525375</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 
1737</Model></SYSTEM><BIOS><Manufacturer>Dell 
Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" 
minor="5"/><Date>20081126000000.000000+000</Date></BIOS><HWID>E1AD3B07018400F8</HWID
><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard 
Time(GMT-05:00)
</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model>
</model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Res
ult><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-954697-00-1033-7600.0000-2072010
Installation ID: 021020673425552222901084007310284402501685880324843913
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: 7HT7Y
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/12/2013 3:39:54 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 10:24:2012 07:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
 
HWID Data-->
HWID Hash Current: 
OAAAAAEABQABAAEAAQACAAAAAgABAAEA6GHouzajen9oQXjaOCuObOSWcseN7xrscl1M1eDYRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   PTLTD     APIC  
  FACP   INTEL   CRESTLNE
  HPET   INTEL   CRESTLNE
  BOOT   PTLTD   $SBFTBL$
  MCFG   INTEL   CRESTLNE
  SLIC   DELL    M09    
  OSFR   DELL    DELL    
  SSDT   PmRef  CpuPm
  SSDT   PmRef  CpuPm
  SSDT   PmRef  CpuPm
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS
Hello Kennyd53 and welcome to the forums :party:

Where did you obtain your Windows license?

The key that is currently in use is a MSDN key which has very strict usage requirements. Unless you have purchased a MSDN subscription or got the key from an employer or educational institution, your license is counterfeit.

Tom
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
Hello Tom,
Thank you for your quick response.
Yes the Windows 7 license did not come with the laptop and I do happen to have a MSDN subscription. I am a retired IT consultant and have kept my MSDN subscription up to date. I have always used my licenses and have never had any issues like this occur. I do think the problems go beyond the licensing though, there are too many other functions that don't respond and the OS has been installed for 3 or more years now w/o any troubles.
I'm open to any advice you can offer, unfortunately I no longer possess the troubleshooting capabilities I once did.
Thanks​
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

If the above set of drivers don't want to install, try this set...

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Kennyd53 said:
Hello Tom,
Thank you for your quick response.
Yes the Windows 7 license did not come with the laptop and I do happen to have a MSDN subscription. I am a retired IT consultant and have kept my MSDN subscription up to date. I have always used my licenses and have never had any issues like this occur. I do think the problems go beyond the licensing though, there are too many other functions that don't respond and the OS has been installed for 3 or more years now w/o any troubles.
I'm open to any advice you can offer, unfortunately I no longer possess the troubleshooting capabilities I once did.
Thanks​
Click to expand...

Hi Kenny,

You know, nine times out of ten the MGADiag logs with MSDN licenses here are from a counterfeit OS, which is been mis-sold on eBay and the likes. I keep running into the few that are actually genuine!

Thanks for the information. I will leave Noel to fix the remaining issues in your log:

Code: 
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100


Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys

He'll have you up and running in no time!

Tom
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel i7 3770K @4.5GHzCorsair Vengeance 2x4GB DDR3 1600MHz Low Prof...Gigabyte Radeon HD 7850 (2GB GDDR5)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
Thanks for all you help Tom, I appreciate it.

Hello Noel,
Thanks for taking this on, I appreciate the help.
As you instructed, I downloaded the iata_enu.exe, installed it and rebooted twice.
Here is the new MGADiag report:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PFBD2-88J3C-7HT7Y
Windows Product Key Hash: bY4ggYHJxC6zN9FFEChDKOAuGZk=
Windows Product ID: 00426-067-9546972-86618
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2FEA2CE8-4388-4C33-8566-B8D1B31394D2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2FEA2CE8-4388-4C33-8566-B8D1B31394D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HT7Y</PKey><PID>00426-067-9546972-86618</PID><PIDType>5</PIDType><SID>S-1-5-21-1545054437-1505894867-219525375</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1737</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="5"/><Date>20081126000000.000000+000</Date></BIOS><HWID>E1AD3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-954697-00-1033-7600.0000-2072010
Installation ID: 001286333261061182624835188613497825319241428666041126
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7HT7Y
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/13/2013 3:48:58 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 10:24:2012 07:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHouzajOCuObGhBeNpWgnLHje8a7HJdTNXg2EbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		CRESTLNE
  HPET			INTEL 		CRESTLNE
  BOOT			PTLTD 		$SBFTBL$
  MCFG			INTEL 		CRESTLNE
  SLIC			DELL  		M09    
  OSFR			DELL  		DELL    
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm


The MGA error came up just after I ran the MGADiags

FYI, I was referred here by a tech in the Malwarebytes forum where I originally posted this, you can review what I've already tried and maybe get some insight from that.

Here's the link:

system keeps locking up and says it's no longer Genuine Windows - Malwarebytes Forum

I hope it helps
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS

My Computer My Computer

At a glance

Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
No need - the usual fix for this problem if the IRST drivers don't do the job is to rebuild the catroot2 folder....


Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, as instructed I ran the commands from the elevated cmd console, waited overnight (I ran it and went to bed), then ran MGADiags and here are the results...

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PFBD2-88J3C-7HT7Y
Windows Product Key Hash: bY4ggYHJxC6zN9FFEChDKOAuGZk=
Windows Product ID: 00426-067-9546972-86618
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2FEA2CE8-4388-4C33-8566-B8D1B31394D2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2FEA2CE8-4388-4C33-8566-B8D1B31394D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HT7Y</PKey><PID>00426-067-9546972-86618</PID><PIDType>5</PIDType><SID>S-1-5-21-1545054437-1505894867-219525375</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1737</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="5"/><Date>20081126000000.000000+000</Date></BIOS><HWID>E1AD3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-954697-00-1033-7600.0000-2072010
Installation ID: 016840828706272110914136926144339810899653129551151202
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7HT7Y
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/14/2013 9:38:04 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 10:24:2012 07:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: OAAAAAEABQABAAEAAQACAAAAAgABAAEA6GHouzajOCt6f45saEF42uSWcseN7xrscl1M1eDYRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		CRESTLNE
  HPET			INTEL 		CRESTLNE
  BOOT			PTLTD 		$SBFTBL$
  MCFG			INTEL 		CRESTLNE
  SLIC			DELL  		M09    
  OSFR			DELL  		DELL    
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm

the only difference I noticed is that the "Installation ID" and "HWID Hash" are different.
I made sure to disable my AV as well as Malwarebytes prior to running the commands so as not to interfere.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS
Did I do something wrong? :shock:

Was it something I said? :zip:

It seems like I've been abandon here...lol :confused:

Anyone care to give me some feedback? Guidance? Opinions? Anything?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS
Sorry about that - real life got in the way (too many computers to fix!).

Back in a bit :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Still no change - which means that the only known solution is a repair install :(
There is a vague chance that the SFC scan that Golden suggested may work (it has, on occasion) - so it's worth a try.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK, sorry for the delay and thanks for not closing this thread.

I've been reading a lot of dead end threads on this topic so I enlisted the assistance of an old co-worker and (I even had a few good cognitive days where the old thinker was on the mark...lol) this is what we came up with.....

According to Microsoft, this seems to be a problem with a corrupt "Language Pack", aka .mui files.
They say,

"This issue may occur for several reasons. The most likely reason is that language packs (MUI) have been installed on computers that are running Windows editions that are not licensed for additional language packs. (Note This is not necessarily an indication of tampering. Some applications can install multi-lingual support even when that edition of Windows is not licensed for those language packs.) This issue may also occur if Windows has been modified by malware to allow additional features to be installed. This issue may also occur if certain system files are corrupted."
Regarding Error Code 0x8004FE21 - This computer is not running genuine Windows.

How to troubleshoot Volume Activation error codes in Windows 7, in Windows Server 2008, and in Windows Vista


I've attached the "MGADiags" results as well as the "sfc /scannow" results from "safe mode" and neither one come up with any "file mismatch" or "tampered file" messages.

Code: 
MGADiag Safe Mode.txt

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-PFBD2-88J3C-7HT7Y
Windows Product Key Hash: bY4ggYHJxC6zN9FFEChDKOAuGZk=
Windows Product ID: 00426-067-9546972-86618
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2FEA2CE8-4388-4C33-8566-B8D1B31394D2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2FEA2CE8-4388-4C33-8566-B8D1B31394D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HT7Y</PKey><PID>00426-067-9546972-86618</PID><PIDType>5</PIDType><SID>S-1-5-21-1545054437-1505894867-219525375</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1737</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="5"/><Date>20081126000000.000000+000</Date></BIOS><HWID>E1AD3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:24:2012 07:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEABQABAAEAAAAAAAAAAAABAAEA6GHouzajOCt6f45saEF42uSWcsdGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		CRESTLNE
  HPET			INTEL 		CRESTLNE
  BOOT			PTLTD 		$SBFTBL$
  MCFG			INTEL 		CRESTLNE
  SLIC			DELL  		M09    
  OSFR			DELL  		DELL    
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm





Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Ken>cd\

C:\>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\>

Now I may be having a "senior moment" here however, considering that the problem goes away in "safe mode" (been doing most of my work there because of it...lol) this obviously means there is something loading in "normal mode" that is causing the problem. (possibly the language packs or the corrupt files that have replaced the language pack files.)
So, how do we...
1. replace or repair the corrupted files? Replace them from the Install Disk?
2. remove/uninstall all language packs or at least keep them from loading (I typically don't use any kind of language features)

I also did a search to see where most of the "Tampered Files" reside and it looks like there are various copies and versions of these files throughout the C:\windows directory, see below:

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Ken>cd\

C:\>dir spsys.log /s
 Volume in drive C has no label.
 Volume Serial Number is 2633-0EC2
File Not Found

C:\>dir spsys.* /s
 Volume in drive C has no label.
 Volume Serial Number is 2633-0EC2

 Directory of C:\Windows\System32\drivers

06/10/2009  03:48 PM           426,496 spsys.sys
               1 File(s)        426,496 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ive-blackbox-driver_31bf3856ad364e35_6.1.7600.16385_none_656773dac187bca2

06/10/2009  03:48 PM           426,496 spsys.sys
               1 File(s)        426,496 bytes

     Total Files Listed:
               2 File(s)        852,992 bytes
               0 Dir(s)  79,935,868,928 bytes free

C:\>dir spp*.dl* /s
 Volume in drive C has no label.
 Volume Serial Number is 2633-0EC2

 Directory of C:\Windows\System32

11/20/2010  08:27 AM           244,224 spp.dll
11/20/2010  08:27 AM           145,920 sppc.dll
07/13/2009  08:41 PM           413,696 sppcc.dll
07/13/2009  08:41 PM         1,203,712 sppcext.dll
11/20/2010  08:27 AM           232,448 sppcomapi.dll
07/13/2009  08:41 PM           381,952 sppcommdlg.dll
07/13/2009  08:41 PM           113,152 sppinst.dll
11/20/2010  08:27 AM           102,400 sppnp.dll
11/20/2010  08:27 AM         1,082,880 sppobjs.dll
07/13/2009  08:41 PM            65,536 sppuinotify.dll
11/20/2010  08:27 AM           418,816 sppwinob.dll
07/13/2009  08:41 PM           142,336 sppwmi.dll
              12 File(s)      4,547,072 bytes

 Directory of C:\Windows\System32\en-US

07/13/2009  09:26 PM             4,608 spp.dll.mui
07/13/2009  09:26 PM            54,784 sppc.dll.mui
07/13/2009  09:27 PM            16,384 sppcc.dll.mui
07/13/2009  09:30 PM            17,408 sppcext.dll.mui
07/13/2009  09:29 PM             6,656 sppcomapi.dll.mui
07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
07/13/2009  09:29 PM             2,560 sppnp.dll.mui
07/13/2009  09:29 PM             3,072 sppuinotify.dll.mui
               8 File(s)        157,696 bytes

 Directory of C:\Windows\System32\oobe

11/20/2010  08:27 AM            57,856 spprgrss.dll
               1 File(s)         57,856 bytes

 Directory of C:\Windows\SysWOW64

11/20/2010  07:21 AM           172,544 spp.dll
11/20/2010  07:20 AM           121,344 sppc.dll
07/13/2009  08:16 PM           389,632 sppcc.dll
07/13/2009  08:16 PM         1,111,552 sppcext.dll
11/20/2010  07:21 AM           193,536 sppcomapi.dll
07/13/2009  08:16 PM           345,088 sppcommdlg.dll
11/20/2010  07:21 AM           100,864 sppinst.dll
07/13/2009  08:16 PM           118,784 sppwmi.dll
               8 File(s)      2,553,344 bytes

 Directory of C:\Windows\SysWOW64\en-US

07/13/2009  09:09 PM             4,608 spp.dll.mui
07/13/2009  09:05 PM            54,784 sppc.dll.mui
07/13/2009  09:04 PM            16,384 sppcc.dll.mui
07/13/2009  09:04 PM            17,408 sppcext.dll.mui
07/13/2009  09:03 PM             6,656 sppcomapi.dll.mui
07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
               6 File(s)        152,064 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-pnpsysprep.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2d12ac454fb6f8f6

07/13/2009  09:29 PM             2,560 sppnp.dll.mui
               1 File(s)          2,560 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-pnpsysprep_31bf3856ad364e35_6.1.7601.17514_none_9fe380ebcdb1e969

11/20/2010  08:27 AM           102,400 sppnp.dll
               1 File(s)        102,400 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..-spp-plugin-windows_31bf3856ad364e35_6.1.7601.17514_none_6fe02fb8134de429

11/20/2010  08:27 AM           418,816 sppwinob.dll
               1 File(s)        418,816 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..-ux-sppcc.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dc4609a958e3234e

07/13/2009  09:27 PM            16,384 sppcc.dll.mui
               1 File(s)         16,384 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..clientext.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c2382769078e1059

07/13/2009  09:30 PM            17,408 sppcext.dll.mui
               1 File(s)         17,408 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953f0977fbbe9530

07/13/2009  09:26 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_31bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce

07/13/2009  09:29 PM             6,656 sppcomapi.dll.mui
07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
07/13/2009  09:29 PM             3,072 sppuinotify.dll.mui
               3 File(s)         61,952 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b

11/20/2010  08:27 AM         1,082,880 sppobjs.dll
               1 File(s)      1,082,880 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-clientext_31bf3856ad364e35_6.1.7600.16385_none_28bbe77bcacffbe4

07/13/2009  08:41 PM         1,203,712 sppcext.dll
               1 File(s)      1,203,712 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_f4c2f729c23f3c2b

11/20/2010  08:27 AM           145,920 sppc.dll
               1 File(s)        145,920 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-installer_31bf3856ad364e35_6.1.7600.16385_none_12cbc2d3c1ed26ee

07/13/2009  08:41 PM           113,152 sppinst.dll
               1 File(s)        113,152 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux-sppcc_31bf3856ad364e35_6.1.7600.16385_none_ee126e948f0f7b95

07/13/2009  08:41 PM           413,696 sppcc.dll
               1 File(s)        413,696 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9

11/20/2010  08:27 AM           232,448 sppcomapi.dll
07/13/2009  08:41 PM           381,952 sppcommdlg.dll
07/13/2009  08:41 PM            65,536 sppuinotify.dll
               3 File(s)        679,936 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wmi_31bf3856ad364e35_6.1.7600.16385_none_5d99275dbb91746d

07/13/2009  08:41 PM           142,336 sppwmi.dll
               1 File(s)        142,336 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7601.17514_none_905283bdc3e1d2d8

11/20/2010  08:27 AM            57,856 spprgrss.dll
               1 File(s)         57,856 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-spp-main.resources_31bf3856ad364e35_6.1.7600.16385_en-us_1caa2c287378295b

07/13/2009  09:26 PM             4,608 spp.dll.mui
               1 File(s)          4,608 bytes

 Directory of C:\Windows\winsxs\amd64_microsoft-windows-spp-main_31bf3856ad364e35_6.1.7601.17514_none_426cfc30c37c5a4e

11/20/2010  08:27 AM           244,224 spp.dll
               1 File(s)        244,224 bytes

 Directory of C:\Windows\winsxs\wow64_microsoft-windows-s..ty-spp-ux.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5f2f8d37499437c9

07/13/2009  09:03 PM             6,656 sppcomapi.dll.mui
07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
               2 File(s)         58,880 bytes

 Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4

11/20/2010  07:21 AM           193,536 sppcomapi.dll
07/13/2009  08:16 PM           345,088 sppcommdlg.dll
               2 File(s)        538,624 bytes

 Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-wmi_31bf3856ad364e35_6.1.7600.16385_none_67edd1afeff23668

07/13/2009  08:16 PM           118,784 sppwmi.dll
               1 File(s)        118,784 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-s..-ux-sppcc.resources_31bf3856ad364e35_6.1.7600.16385_en-us_80276e25a085b218

07/13/2009  09:04 PM            16,384 sppcc.dll.mui
               1 File(s)         16,384 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-s..clientext.resources_31bf3856ad364e35_6.1.7600.16385_en-us_66198be54f309f23

07/13/2009  09:04 PM            17,408 sppcext.dll.mui
               1 File(s)         17,408 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_39206df4436123fa

07/13/2009  09:05 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-clientext_31bf3856ad364e35_6.1.7600.16385_none_cc9d4bf812728aae

07/13/2009  08:16 PM         1,111,552 sppcext.dll
               1 File(s)      1,111,552 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_98a45ba609e1caf5

11/20/2010  07:20 AM           121,344 sppc.dll
               1 File(s)        121,344 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-installer_31bf3856ad364e35_6.1.7601.17514_none_b8de3b18067e3952

11/20/2010  07:21 AM           100,864 sppinst.dll
               1 File(s)        100,864 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-ux-sppcc_31bf3856ad364e35_6.1.7600.16385_none_91f3d310d6b20a5f

07/13/2009  08:16 PM           389,632 sppcc.dll
               1 File(s)        389,632 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-spp-main.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c08b90a4bb1ab825

07/13/2009  09:09 PM             4,608 spp.dll.mui
               1 File(s)          4,608 bytes

 Directory of C:\Windows\winsxs\x86_microsoft-windows-spp-main_31bf3856ad364e35_6.1.7601.17514_none_e64e60ad0b1ee918

11/20/2010  07:21 AM           172,544 spp.dll
               1 File(s)        172,544 bytes

     Total Files Listed:
              70 File(s)     14,936,064 bytes
               0 Dir(s)  79,993,409,536 bytes free

C:\>

Now this may be a wild guess, but I'm thinking the original files may still be intact and somehow the system is loading the Tampered Files. However, how we determine that is not within my comprehension at the moment...lol

Sooooo, I'm hoping it is within yours...lol
Then again, this just may be another rabbit trail...
Any thoughts?

Stubbornly still here,
Ken
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS
NO - this is NOT the 'Vistalizator' problem.

The reason that the problem 'goes away' in Safe Mode is that the TrustedInstaller service cannot run there, and so access is denied to the relevant parts of the OS for the program to do the checking - which is why you get the following error instead,,,,

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C

The problem lies not with the file system as such, but buried somewhere in the registry.

One thing you could try - I have no idea what the result is likely to be - would be a CheckSUR scan, which checks a part of the registry for errors, and may uncover something of note.


Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your SkyDrive Public folder so I can take a look - post a link in your reply.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Well, You are just not going to believe this, but the issue is resolved and restored! Full functionality has returned to my system and there are no more MGA issues either, see for yourselves...

Code: 
MGADiag Report 2-28-2013.txt

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PFBD2-88J3C-7HT7Y
Windows Product Key Hash: bY4ggYHJxC6zN9FFEChDKOAuGZk=
Windows Product ID: 00426-067-9546972-86618
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2FEA2CE8-4388-4C33-8566-B8D1B31394D2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2FEA2CE8-4388-4C33-8566-B8D1B31394D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7HT7Y</PKey><PID>00426-067-9546972-86618</PID><PIDType>5</PIDType><SID>S-1-5-21-1545054437-1505894867-219525375</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1737</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="5"/><Date>20081126000000.000000+000</Date></BIOS><HWID>E1AD3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-954697-00-1033-7601.0000-0572013
Installation ID: 022076968370941373745893425674814846216842176653397412
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7HT7Y
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/28/2013 5:59:00 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:27:2013 18:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABQABAAEAAAACAAAAAgABAAEA6GHouzajOCt6f45saEF42uSWcsca7HJdTNXg2EbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		CRESTLNE
  HPET			INTEL 		CRESTLNE
  BOOT			PTLTD 		$SBFTBL$
  MCFG			INTEL 		CRESTLNE
  SLIC			DELL  		M09    
  OSFR			DELL  		DELL    
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm





The kicker of this is, it all came about rather accidentally and unexpectedly.
Let me just mention here, on Tuesday I spent 3 hours on the phone with Microsoft "Tech Support" as well as "MSDN Support" and "Activation Support" (typical MS...lol). I sent them the plethora of requested files, received my case #, and hung up. They had no clue and as yet I am still awaiting a reply.

Now I run ESET "Smart Security" on all my machines and I recently renewed my licenses for another 3 yrs. Just to note, this was well after all the problems started by at least 2 months. So, as my anti-virus was updating I noticed that it had a small "rc" (Release Candidate) after the version number displayed in the header. I thought to myself "Wow, I wonder if this version is full blown yet?", still not making any connection with the present situation. So I proceeded to update it and the update did typically what many updates do and performed an uninstall/re-install of the program. After about 3 freezes and re-attempts it finally installed successfully and lo and behold the first thing to pop up was MS updates and all functionality was returned.

At first, I couldn't believe it! It couldn't be that simple, could it? So I ran the MGADiags (see results above) as well as the "sfc /scannow" command and they both came up clean.

Problem Solved! WooHoo!

I sent an email to ESET and have yet to receive any response, but for my money, the proof is clearly in the pudding...lol

Thanks to one and all for your untiring efforts in helping to resolve this issue, I am grateful to you all.

God Bless!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs...4096MBATI Mobility Radeon HD 3650
Computer Manufacturer/Model Number
Dell Studio 1737 Laptop
OS
Windows 7 Ultimate x64
CPU
Intel® Core™2 Duo CPU T9400 @ 2.53GHz (2 CPUs), ~2.5GH
Memory
4096MB
Graphics Card(s)
ATI Mobility Radeon HD 3650
Sound Card
ATI HD Audio Device w/IDT HD Codec
Screen Resolution
1440 x 900(p) (60.033Hz)
Hard Drives
Seagate Momentus 7200, ST9250421ASG ATA, 250 Gb, SATA-300
Internet Speed
25/25 Verizon FIOS
So you have a Beta version of ESET installed? (rc usually means Release Candidate)

No wonder we couldn't find related data :)

Perhaps the new version introduced a block between the Software Protection Service and the registry, and it's that which raised the non-genuine flag.

Hopefully, this is now permanently resolved - good luck!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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