System Repair cannot fix automatically

[wbmc1]

[RESOLVED] System Repair cannot fix automatically

[RESOLVED]

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201029
Problem Signature 05: AutoFailover
Problem Signature 06: 4
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I have windows 7 Home Premium 64 bit and today, while running an install for something, my computer crashes and goes into startup repair. After a while it says 'problem cannot be fixed automatically'. I have no idea what I can do because I tried the system restore and that didn't work either (should I try an even earlier date?!). Please help!

 

[wish]

Yes you can try the System Restore with earlier date.
If that doesn't work, maybe this can help you.
http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html

http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html

 

[theog]

http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S


What were you installing?

 

[wbmc1]

I forget; it was for some game that I found on the internet...I suppose this is my fault...

I tried the second option (infinite loop recovery) and everything was copied fine...but it still isn't opening. When I looked at the report, besides showing a lot of 'test run' blah blah blah, it said

Root cause found:
--------------------
Boot critical file D:\CI.dll is corrupt

And then at the bottom it said:
Repair action: system restore
Result:failed. Error code = 0x490
Time taken = 0ms

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 824590 ms

And now there is not system restore points!

EDIT
Now it's a different signiture
Problem Signature 06: 6

I don't know if that's good or bad...It changed after I tried to fix it by using the "Startup Repair Infinite Loop Recovery". Does that mean one problem is fixed, but another had come up?

 

[theog]

Yes,

Press the F8 key repeatedly at boot up or use the Startup disk.

Try this:
http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S
Note: You may need to do startup repair 3 to 4 times.
http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html

As it was a game you download, it would worth running:
http://www.sevenforums.com/tutorials/166445-microsoft-standalone-system-sweeper.html

 

[wbmc1]

I've tried start up repair but not one after another. I'll try that. It could take a while, though.

Is there anyway to copy an extra d:\ci.dll from somewhere (is there backups?!) and then to start in safe mode to try to remove (what I believe now to be) the rootkit/virus?

EDIT
I can't start in safe mode (I can access startup repair though) but even running it a number of times directly after each other (and again with restarts in between), the problem is still there.

I'm beginning to think there is nothing I can do...

 

[theog]

As it was a game you download, it would worth running:
http://www.sevenforums.com/tutorials/166445-microsoft-standalone-system-sweeper.html

Have you run?

 

[wbmc1]

I'll have to pop out to get a set of blank CD's tomorrow. I'll post then saying if it works or not.

Thanks for all your help so far!

 

[Jacee]

Can you open notepad? If you can, copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Right click on the flush.bat file to run it as Administrator. Your computer will reboot itself.



Now see if you can download and run TDSSKiller http://support.kaspersky.com/downloads/utils/tdsskiller.zip save it to your Desktop.

• Extract the file and run it.
• Once completed it will create a log in the root directory (usually C:\).
• Please post the contents of that log in your next reply.

 

[wbmc1]

Nope, unfortunately (thanks anyway )

But, I am running the scanning thing via a USB and its working (so far), it's just taking ages. Fingers crossed that it works!

 

[wbmc1]

The System sweeper worked! It took care of all the nasty viruses! However...the damage is done. The system still won't boot up...is there anyway i can fix the corrupted files? (like trying to find replacements and using them instead?).

Also, I found a download for a ci.dll for windows 7 64 bit (which is the corrupt file), so is there anyway to copy this from a usb (I'll throw it on there) and put into my system to replace the damaged file?

 

[theog]

Best to reformat the Hd to make sure all the nasty viruses are gone.

Do you have all the Recovery Disks?

 

[wbmc1]

Um...I don't know where they are we just moved...Great. If I do find themm it's all good. But what do i do if i can't find them?

 

[theog]

Can you post your specs.
http://www.sevenforums.com/general-discussion/22550-filling-out-system-specs.html

 

[wbmc1]

Nevermind! After numerous hours of following instructions and tutorials, I finally found my CD, and reinstalled windows 7! Thank you for all your support!

 

[theog]

Well done.

You are welcome.