I am using AVG. The message says an "unspecified error 0x8007005" and cannot restore because of the antivirus. when I go to windows firewall it says that AVG is managing it.. I am off to work won't reply till later. Thanks for the help
For this issue remove all the restore points and restart the Volume shadow copy services (VSS)
To do this follow the steps given below:
To remove all the restore points:
->Click start button, select computer and right click on it and select properties.
->Click advanced system settings tab, now select system protection tab.
->Highlight partition c, click on configure button, and then click delete.
->Then repeat this steps for the other partitions too, if applicable.
Restart the VSS services:
->Click start button, in search box type
services.msc and press enter.If you prompted for the authentication of password go with it.
->Double click the service volume shadow copy
->Click on the general tab, make sure that the startup type is automatic or manual. Then click the stop button under service status to stop the service.Now click the start button to restart the service.
Now manually create the restore point.