Solved TCell USB 3.0 16Gb flash drive will not show up in my computer

[socrgy9]

ok, so i put some files of a tv show on the flash drive to watch on my xbox. i had previously formatted the flash drive in NTFS because i had a file larger than 4Gb i needed my wife to send to me in afghanistan. the flash drive wouldnt show up on the xbox and i remembered it was because of the formatting i'd done.

so i formatted the drive in FAT32 and put the files back on the drive. the xbox recognized the drive just fine, but wouldnt play the movie file types. so i put the flash drive back in the computer to wipe it clean and now it won't show up on either one of my computers. it does show up in disk management, however, its not really usable (see the attached picture).

in the picture, disk 5 (I: ) is the flash drive in question. i don't know what disk 4 (G: ) is because i don't have any other removable drives plugged in currently.


any help is appreciated! i've searched through some previous threads, but havent found much, unless i missed something.

thanks!
Colin

 

[VistaKing]

Hi socrgy9

I don't see any picture or I might be blind.

 

[socrgy9]

sorry! i've got a million things going on right now and i forgot to attach the pic. its attached now

 

[VistaKing]

What does it say in Device Manager ?

 

[socrgy9]

device manager says this. the flash drive in question is the Innostar NAND flash device

 

[VistaKing]

When you right click on Safely Remove Hardware on the systray does it show up there?

 

[socrgy9]

Safely Removed Hardware doesn't show up when i plug it in. it makes the noise when i plug it in like everytime i plug in a USB device, but thats all.

 

[VistaKing]

You could try unplugging all of the USB devices you have. Right click on the USB MASSIVE STORAGE and click on Uninstall restart the PC and have Windows reinstall them.

 

[socrgy9]

do you mean unplug all the USB storage devices i have and try that?

 

[VistaKing]

Yes like external USB hard drives , USB printers , and such

 

[socrgy9]

ok, i would, however when i unplug all of USB items except for mouse and keyboard, there's no more option for USB Mass Storage in the device manager.

 

[VistaKing]

Try to plug the USB drive back in .

 

[socrgy9]

ok, i get the windows tone when i plug it in, the Mass Storage Device returns in the device manager and it shows up in the disk drives list in the device manager as well, but i can't see it at all in My Computer or Computer Management>Disk Management

 

[VistaKing]

Does it show a drive letter ? Try changing the drive letter . Right click on the drive and choose change drive letter and path

 

[socrgy9]

yes. it was showing as I: drive. and i apologize for not seeing this before, but it shows in my computer, however, it's grayed out under Devices with Removable storage and when i click on it it asks "please insert a disk into drive I:"....i did change the drive letter to K: and same result, so i changed it back.

 

[VistaKing]

Is there files inside ? You could open up the drive in Diskpart .

Click on the rb: type CMD inside the command prompt right click on CMD under Programs (1) choose Run as administrator . If you get the user access control window click on the yes button . Pic below

Inside the command prompt . Type the commands below and press <ENTER> after each command .

DISKPART
LIST DISK
SELECT DISK #
CLEAN
FORMAT FS=NTFS QUICK
ASSIGN
EXIT
EXIT

   Note

# is the number of the hard drive . Disk 0 is the first hard drive .
Assign command assigns a drive letter if you want to assign a letter yourself type in this command ASSIGN LETTER=[input letter here ] without the brackets

 

[socrgy9]

well, that was interesting. it looks as though its not even recognizing that anything is plugged in.

 

[VistaKing]

Can you format the drive inside Disk Management ?

 

[socrgy9]

nope i can't. if i right click it, the only options i have are to change the drive letter/path, eject (which is greyed out so i can't click it), properties, and help.

 

[VistaKing]

Does it show up inside Computer ? Try another USB port