Solved (the usual) plugged in not charging, but with a twist

[bennfine]

I bought a new battery so I know its not the battery......

Old dell (6320, love it). Tried all the gyrations in other posts, removed drivers, updated BIOS, different chargers, etc.......

I plug in any charger (tried three) and it is recognized for about three seconds, then goes to "plugged in, not charging". This just happened recently so the battery was about 50% charged for a while. I was able to update the bios to the latest version (A19 or so I think).

Looking closely at the charging port on the back of the laptop, the plastic pin totally broke off, leaving only the internal connectors. So the power supply still works, but will not charge the battery for some reason. Some people have posted about a "signal wire" the middle wire on the charger plug itself but not sure if its not making contact or what......

What's weird to me is the initial recognition of a charger and then poof, it doesn't recognize it.

I bought a docking station on ebay thinking that will have another charging port and I can use that-not sure if that will work but it comes tomorrow as a cheap experiment.

Any other ideas? A new refurb is 160 or so and don't want to spend that just trying to get a charging port to work again.

Thanks!

 

[TrustMe]

Are you handy at taking things apart and putting them back together? I did a eBay search and found a new jack for $5.00. Make sure I got the exact model number of your laptop correct.

New Dell Latitude E6320 Laptop DC Jack Cable Power Plug 0G9PG3 G9PG3 | eBay

I replaced one for a friend on an HP laptop. I have to warn you on his laptop I had to completely remove every compont down to the motherboard. Not the cpu or fan though. The part is only $5 but it's a lot of work putting it in.

A friend of my daughter has a Dell that was getting the same message. When I did a Google search of her model number and the message it turned out to be a bios update that was causing the problem. I flashed bios from A12 back to A09 and the problem disappeared. Did you update the bios before the problem started?

 

[bennfine]

Thanks all great ideas. I actually just received a docking station from ebay for $14-i am using the power connector from that and it is charging the battery fine. so that is sort of a kludgy fix.

m

Are you handy at taking things apart and putting them back together? I did a eBay search and found a new jack for $5.00. Make sure I got the exact model number of your laptop correct.

New Dell Latitude E6320 Laptop DC Jack Cable Power Plug 0G9PG3 G9PG3 | eBay

I replaced one for a friend on an HP laptop. I have to warn you on his laptop I had to completely remove every compont down to the motherboard. Not the cpu or fan though. The part is only $5 but it's a lot of work putting it in.

A friend of my daughter has a Dell that was getting the same message. When I did a Google search of her model number and the message it turned out to be a bios update that was causing the problem. I flashed bios from A12 back to A09 and the problem disappeared. Did you update the bios before the problem started?

 

[TrustMe]

Glad to hear you got it worked out.