There is no sound in hp540 notebook laptop , inc window sounds

[jraju]

Hi,
I have sound problem associated with the internal speaker of my laptop. Even after installing the latest driver for the product from the HP site, i hear no sound.
I have also tried with the old driver from c:swsetup folder , present when i bought this laptop.
when i clicked device manager and then system devices, speakers, it shows that no drivers are installed for this speaker or not required to be installed.
How to get this problem fixed.
Normally the supported drivers with the package, No change made in bios or service pack, should work. But it is not working in my case.
why update driver is necessary if there is no change in the hard ware, ie, sound card that came with the laptop.
Is there any drivers that i have to install other than specified in the hp site, one microsoft uaa driver and adi sound max driver.

 

[fireberd]

What is the make/model of the laptop?

 

[jraju]

HI, Firebred,
HP 540 notebook laptop, having windows xp sp 3 OS

 

[fireberd]

I don't remember much about XP. However, try reinstalling the Intel motherboard chipset drivers and then the sound and see if that helps.

 

[jraju]

Hi, Fred,
Would intel chipset drivers suit HP laptop? How to know the drivers for speakers. Is it possible to know the hardware id of the speaker, that is shown in system devices in the Device Manager. There is no descrition of the device in the details tab of the speaker device

Update: you are correct, the hp site informs this as intel mother board.
My question: Why i need to update the drivers for the laptop parts which already would have all the old drivers working then?
In otherwords, Should one need to update the drivers for the old one, inspite of the fact that there is no change in the hard ware, as supplied when buying? Physically the hardware had not been changed, but drivers updated by the concern vendors
Should i also update the BIOs update file. Please clarify, firebred, sir,

 

[jraju]

Hi, firebred
I thought of asking before. Now it is somewhat confusing as to why to update drivers for the hardwares that were not changed physically hardwares, such as sound card , bios etc.,
I understand that there might be some release updates of their drivers. But how it is that updated drivers could only it to function. The software that were supplied sometimes are not working with the previous supplied cds by the same vendors.
Normally if the OS of the system gets corrupted, you just install the same cd or dvd to reinstall. Likewise, the same old drivers would not do. Why? The updated drivers may be having some improvements over the previous version, but would it not allow the previous version to work.
Lastly why the Bios to be updated anyway? it is lingering question all thro the times for some drivers work as usual, but others are not working with the old drivers. The other thing that the new updated drivers are not working on some applications and the old one are working fine.
Please i want a detailed reply or link to the solution.

 

[fireberd]

The Intel chipset drivers are applicable to any PC that has an Intel CPU. There are many different versions and you have to have the applicable version. The drivers included from HP should also include a chipset driver.

Updated drivers are issued to fix problems, support new software or hardware. The user must decide if the updated drivers are applicable to their system and whether to install them.

 

[jraju]

Hi,
My question is does the sound problem could be due to non update of Bios settings.
My second question is that when i inserted the cd that came with the system, it does not allow to run the Install. The same cd allowed the install on the previous two occasions in the system, when i totally formatted system c: in my computer.
How to get the drivers for speakers, if it is included in mother board. Can i update all the drivers from HP site, excluding the OS. Please reply as i like your way of replies

 

[oscer1]

yes get the drivers from hp support site.
i would uninstall all audio from remove programs in control panel. then go to device manager and uninstall audio drivers. then install the chipset driver then reboot system then install uaa driver then reboot then sound driver.

 

[jraju]

Hi, Oscer,
I have tried your option but still no sound. I first uninstalled the adi sound max driver from control panel, add remove programs and then uninstalled the possible drivers from device manager. Some does not show the uninstall options like audio codec legacy audio, legacy video drivers. Then i installed the chip set driver . Rebooted and then installed the UAA driver and reboot, then installed the adimax sound driver again. But still no sound.
I also wish to pinpoint that while installing the adimax i was alerted to install the bluetooth exe from exe file. I do not know what this alert meant. When i first installed the UAA driver, on reboot, it shows new hardware found and asked to me show the file for download. I dismissed it. and then freshly installed the adi max sound driver from HP site. I get error: unable to start blue tooth stack services? What this error means?
Then i went to dxdiag and then tried sound test there. It showed error at step 19, hresult=OX00000000. I do not know where i am going wrong.
Since the hardware wizard alerts, i suppose the hard ware is being recognised, that is the sound card. The drivers are the area to look in to, I think. Please what next I have to do to get the sound back.
This is the link from where i downloaded the drivers.
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3DswEnvOID%253D1093%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.tpst=bd9b6997fbc7fc515f4cf4626f5c8d01&sp4ts.oid=3765001&ac.admitted=1415958221297.876444892.199480143
Should i update all the drivers to get the sound? Of is it enough if i do the above drivers?
Moreover, i have two sound tabs in my dxdiag . It shows one as adi sound max and the other as bluetooth audio. the file is shown in the second tab as btaudio.sys.
Does that means that for windows sound, blue tooth is essential and for other sounds the adi sound max drivers?
What is adimax integrated audio drivers? Pl some one help me to get back the sound.
Note: if the window recognises, may i presume that my hardware is found and software drivers are the real problems?

 

[oscer1]

let see if his is hardware or software. download Ubuntu and burn to disk can use imgburn for that. then set boot order to cd/dvd drive as first boot device. put disk in and boot to the disk do not install to the hard drive just run it from the disk do you get sound from your speakers?
Download Ubuntu Desktop | Download | Ubuntu
The Official ImgBurn Website

 

[jraju]

Hi, Oscer
the ubuntu download size is nearly 1 g b. My download speed is 60kb per second. So, i will try this later.
For your information, I tried microsoft fixit portable to test the audio. First i got the error of initializing. I updated to 3.5 net frame work and i could run it. It shows no problem and no fix has been used. Still the speaker sound or computer sound is still not there.
When hardware is found, is it not sure that it is drivers that has some issue?.
Downloading ubuntu is my next try. I think i have to run the machine all the day to complete. I have frequent power cuts and without resume download, it is very tough task for me.
Hope you understand my problem.
Update: The speaker in the system devices in Dev manager shows no drivers are installed for this device. What does that mean. Is there any special drivers for speakers alone

 

[jraju]

Hi,

My laptop speakers do not give any sound. I tried all Sound max drivers, uninstall and reinstall options.
I also uses microsoft fixit portable and it does not show any problem,
I also updated drivers from HP website for the laptop HP 540 notebook. I updated Bios,sound drivers and bluetooth drivers. When i uninstall all the drivers, it found new hardware and asked me to give the source. I cancel and download the adisound max drivers from the HP site, but still no sound.
I tried dx.diag sound test and no sound is the result.
When i open the Dev Manager and System devices, the speaker item in the system device says no drivers are either required or no drivers have been installed for the speaker. Does that mean speaker is my laptop speaker or some other speakers.
How to test the sound. Since the hardware is found, i think that it is a problem in drivers. But how to fix the no sound problem?. Realtek audio , could it be possible to fix this issue

 

[oscer1]

hi at this point i would try a repair install of the OS. if that doesn't correct it then i would back up any file pictures you want and to a fresh install. if you do the fresh install and have same problem then i would have to say it is hardware related.

 

[matts6887]

I happen to agree that a fresh install of the o.s. is probably the way to proceed at this point. Because it sounds like for whatever reason; something may have corrupted the sound card drivers, etc. and in fact yes it could very well be hardware related at which point if its a laptop; i would take it to someone that might be able to fix it because it does sound like a definite hardware issue as well.

 

[jraju]

Hi, all
How to check the internal speakers. Microsoft found new hardware and if i install the adisoundmax driver, this pop up stops, meaning that sound card drivers are ok.
How to check the internal speakers with other computer. Is there a way, I have one headphone jack and uparrow jack at front. What can i do to check whether the problem is only on the hard ware, that is speakers. can i plug the jack and test the sound in the uparrow?. Will it test the sound, or should i take to somebody to replace the speakers. Is there any method by which i could see that speakers are live or dead?. Laptop speakers were supplied with the laptop.

 

[oscer1]

hi well the only way i know to test the speakers would be taking the laptop apart and taking speakers and sound board out if separate from motherboard and hooking it up to another compatible laptop. so your best option is to bring it in to have it diagnosed. then deside on if its worth the cost of fixing or getting a new laptop.

 

[jraju]

Hi, I understand your solution, but could not i test the sound with some other computer speakers . I want to try that before the chance for replacement. How to check that

 

[oscer1]

Hook up headphones or external speakers.

 

[jraju]

Hi, Oscer,
When i plugged the other speakers to the headphone the sound is coming.
Should i now repair or replace the internal laptop speakers