There is not enough memory or disk space to run word

geekman2

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One day, seemingly at random (I know that it obviously was not), my steam client stopped working, so doing a virus scan malwarebytes returned a positive. So I removed it, but having done this I thought my computer was fine, but when I opened Word 2010 I got the error "There is not enough memory or disk space to run Word" I have 281 Gb of free hard drive space and 8 Gb of RAM. I even used the installation CD and used "repair" which didn't work. I also tried clearing the Temp folder, but the problem persists
 

My Computer My Computer

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Windows 7 64-bitI5-2500k16gb of corsair vengeance DDR3ATI Radeon 6000 series
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64-bit
CPU
I5-2500k
Motherboard
Asus p8z68-v le
Memory
16gb of corsair vengeance DDR3
Graphics Card(s)
ATI Radeon 6000 series
Monitor(s) Displays
HP 2010i
Hard Drives
OCZ vertex 60gb ssd
Seagate Barracuda 1 tb mechanical hard drive
Cooling
Stock air
It's possible that the malware you discovered damaged Word and/or other system files. Since you have an installation disk (which I'm guessing is Microsoft Office 2010), I would uninstall the entire suite.

How to uninstall or remove Microsoft Office 2010 suites

After uninstalling Microsoft Office I would check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Since you know the computer was previously infected, it's very possible that other malware is still lurking. No anti-malware product is 100% effective 100% of the time. If there was such a thing we'd all be using it. Besides running Malwarebytes again, run some additional free on-demand scanners. My first choice is Windows Defender Offline. It's a bootable media which means it has to be made on a machine that is without malware. And some other free scanners.

WDO

ESET Online Scanner

TDSSKiller

Trend Micro HouseCall

SuperAntispyware

If all of the scans come back with no threats detected, I would next do some general hard drive housekeeping.

http://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html

http://www.sevenforums.com/tutorials/11733-disk-defragmenter-open-use.html

http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html (If you don't use hibernate)

Once all of this is done, reinstall Microsoft Office. Please post back if you're still having "not enough memory or disk space" issues.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
When I posted I had already: Scanned with Superantispyware(returned nothing),ran SFC/Scannow(returned no errors),Defragmented the hard drive(minor fragmentation), ran disk cleanup(10mbs to clean),ran a windows disk check(returned some errors, but didn't fix the problem), ran windows memory diagnostic(no errors), and cleared my Ubuntu partitions. I'm uninstalling and re-installing now, I'll post back with the results
 

My Computer My Computer

At a glance

Windows 7 64-bitI5-2500k16gb of corsair vengeance DDR3ATI Radeon 6000 series
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64-bit
CPU
I5-2500k
Motherboard
Asus p8z68-v le
Memory
16gb of corsair vengeance DDR3
Graphics Card(s)
ATI Radeon 6000 series
Monitor(s) Displays
HP 2010i
Hard Drives
OCZ vertex 60gb ssd
Seagate Barracuda 1 tb mechanical hard drive
Cooling
Stock air
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