Tips on Troubleshooting Game Issues

sygnus21 why are you calling 8 series gforce card DX9 card when it is DX10 card?
(yes DX10, well DX11 not supported, but its not DX9 card)
please dont missinform forum readers.
i played DX10 games in DX10 mode with geforce 8800GS
 

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Yes, a gforce 8400 is DX10 capable. The tone of the post still remains the same.

Have a good day.
 

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great stuff

If I may suggest to add a couple more pointers:

setting affinity to a single core through Task Manager. Maybe using a utility program for that you probably know better.

ScummVM for old Lucas Arts adventure games
DosBox for really old Dos based games
x360ce for getting XBOX 360 controller to work with older "Games for Windows" games
 

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Hi asdfen, welcome to sevenforums....

As I stated it's not possible to include everything, nor will it, considering there are hundreds of things to try when troubleshooting PC games. This is simply a reminder of some basics.

Also the post would be pages long as opposed to a single post. In some regards I think it's a bit long now. Again I just wanted to give a basic starting point.

Hope you understand and thanks for the suggestions.
 

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NEC PA242W 24" LCD Monitor
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thank you. Help me a lot. Yippi
 

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thanks a lot for info
 

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Windows 7 installation.

I'm having this similar problem when I try to install Heroes 2 or 3 on my Windows 7 computer.

Quote: Originally Posted by annu
"So I too have a problem with the game. I tried what was explained here, nothing helped.

So my prob is that when I press Autorun it pops up that window with Instal, Play and so on clickers, and None of them buttons work. The window disappears after I press any of them. Any ideas?"
"I had the same problem, when i tried to run autorun or setup nothing happens.
My solution was safe mode, just run windows in safe mode and run setup again.
sry for my english "


Somehow I was about to install Heroes 1.

As far as specs I have a Lenovo Thinkpad. Windows 7 64 bit processor. 4 GB of Ram. Hopefully that's enough info for you to give me a clear answer. FYI I do not have the compatibility tab when I go into the properties section of the game. Please help. I really want to play this cool game again.

PS Does anyone know how to play any of the Heroes (1,2, & 3) online??? I would like to play against my brother who is out of state. Thank you.

Kimball
 

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I'm having this similar problem when I try to install Heroes 2 or 3 on my Windows 7 computer.
It would be best if you made a new thread in the gaming section because you would be able to get more help their. But you could try windows xp mode .
Here more about xp mode in this link and try it in the virtual machine and are you sure there is no compatibly mode >>>> Download Windows XP Mode
 

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cpu is overclocked in bios
I'm having this similar problem when I try to install Heroes 2 or 3 on my Windows 7 computer.

Please note this is a guide for troubleshooting game issues. It is not a thread to fixing those issues. As M1GU31 stated, you need to create a seperate thread for your actual game issue.

And "if" you're talking about Hero's of Might and Magic 2 & 3

Heroes of Might and Magic II - Wikipedia, the free encyclopedia (released 1996)

Heroes of Might and Magic III - Wikipedia, the free encyclopedia (released 1999)

I'm not even sure those can be run on Windows 7, especially the 64-bit version. According to this Windows 7 Compatibility for hero's of might and magic 2: Drivers, Updates, Downloads only V is compatible with Windows 7.

Anyway you'll have to create your own thread for further discussion.


Thanks.
 

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Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
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EVGA Supernova 1000 G2
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Cooler Master HAF X
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Logitech Wireless Wave
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Logitech Performance MX
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Norton Security
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Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
You should add that "Mass Effect (1)" have to be patched to version v1.02 in order to be played on Windows 7:

Update 1.02
 

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G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
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Internal:
500Go Sata 6Gb/s (x2)
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SSD 60Go Sata 6Gb/s
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In Win C 900W Series 80+ Platinum
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Thermaltake Chaser A71
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Custom Water Cooling Loop
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Cooler Master QuickFire XTi
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Razer Imperator 2012 (4G)
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MSE
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IE 11.0.xxx Rtm
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"Raid0" with Intel Smart Response Technology (HDD/SSD)
You should add that "Mass Effect (1)" have to be patched to version v1.02 in order to be played on Windows 7:

Update 1.02

Hi NoN,

That's good info. Unfortunately I can't account for every situation out there or the guide would become so big that it would become overwhelming and lose its usefulness. In fact I kind of think it's a little too now.

Anyway there is a section in there about making sure games have the latest patches installed, updating drivers, and making sure Windows has the latest updates, to include Direct X.

Thanks.
 

My Computer

Computer type
PC/Desktop
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Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
You should add that "Mass Effect (1)" have to be patched to version v1.02 in order to be played on Windows 7:

Update 1.02

Hi NoN,

That's good info. Unfortunately I can't account for every situation out there or the guide would become so big that it would become overwhelming and lose its usefulness. In fact I kind of think it's a little too now.

Anyway there is a section in there about making sure games have the latest patches installed, updating drivers, and making sure Windows has the latest updates, to include Direct X.

Thanks.

Yeah , I know that...you've done a good job on this page and that's why i readed it!!:)

3 - Game Patches – A lot of issues can be solved by simply updating the game with the latest patch.

Mass Effect (1) is a little particular for that patch have to be mentionned. Sure some that haven't played it (like me) before it got patched for Windows 7, would certainly not know for sure the game will work straight on their computer.

Didn't took me long to find out it have to be patched, but at the second uninstall of this game i started to think it must be a patch around to start it!

Good job! And the page is quite accessible to read, don't worry for that.:cool:

Regards
 

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Asus Dual-RX480-O4G
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Creative Sound Blaster Z w/5.1 sound system
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Asus IPS 23"
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Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
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In Win C 900W Series 80+ Platinum
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Thermaltake Chaser A71
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Custom Water Cooling Loop
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Cooler Master QuickFire XTi
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Razer Imperator 2012 (4G)
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MSE
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IE 11.0.xxx Rtm
Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
Personally speaking any gamer should know they should have the latest patch installed for any game, especially if they're having issues with it.

At any rate it's noted in this thread. And yes, I have Mass Effect 1 & 2. Haven't pick up 3 yet.

Thanks.
 

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Intel Core i7-4770K (3.5Ghz)
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Sapphire Tri-X R9 Fury
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Soundblaster ZXR
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NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
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Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
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High Speed Cable
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Norton Security
Browser
IE11
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Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Personally speaking any gamer should know they should have the latest patch installed for any game, especially if they're having issues with it.

At any rate it's noted in this thread. And yes, I have Mass Effect 1 & 2. Haven't pick up 3 yet.

Thanks.

I'm little gaming only...

Bought a week ago ME3 and it was already patched to v1.03.

There's plenty of new downloadable episodes for free at EA.

Quite enjoyable!

Cheers.
 

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Asus P8Z77-V LE PLUS
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G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
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Asus Dual-RX480-O4G
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Creative Sound Blaster Z w/5.1 sound system
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Asus IPS 23"
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Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
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"Raid0" with Intel Smart Response Technology (HDD/SSD)
Yeah I kind of boycotted ME3 due to EA's day 1 DLC with the game, and the fact that you had to pay an extra 10 bucks for to get the DLC. They were clearly trying to exploit gamers. Anyway the only way I'll be getting Mass Effect 3 is if it comes out in a Game of the Year edition with all the DLC included at a reduced price - $39.99 or less.

For laughs on the subject you might want to check this video out - http://www.sevenforums.com/gaming/214260-mass-effect-3-demo-released-4.html#post1815768. t's just the funniest thing i've seen in a while :)

At any rate we can get back to the point of this thread - discussion of game tips.

Thanks.
 

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Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
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EVGA Supernova 1000 G2
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Logitech Wireless Wave
Mouse
Logitech Performance MX
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Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Thnxs
 

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avast! 2038 = Paid!
I have some kind of a same problem here.
I am running on w7 ultimate x64 and my war3 won't start becouse I dont have the 8.1 or 9 version of direct x.But as you may know, w7 ultimate comes with 11 version of direct x preinstalled.
I checked a lot of forums and there are some topics with the same problem as mine, but there are also some guys which say that they have war3 running on w7 x64. I aslo downgraded the version of directx to 9 but it didnt solve the problem.So ..can some1 tell me how to solve this?Please.!

Here are some screens from dixdiag.
Untitled.jpg
Untitled1.jpg

but there is something I dont understand here. When I hit "Run 64-bit DxDiag" button, DirectDraw, Direct3D and AGP Texture Acceleration will show as Enabled...Why?!

Untitled2.jpg
Untitled3.jpg
 
Last edited:

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baecedar,

Please note this is a guide for troubleshooting game issues. It is not a thread to fixing those issues. You'll need to create a seperate thread for your own game issue.

Thanks.
 

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Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Personally speaking any gamer should know they should have the latest patch installed for any game, especially if they're having issues with it.

At any rate it's noted in this thread. And yes, I have Mass Effect 1 & 2. Haven't pick up 3 yet.

Thanks.

I disagree, I'm afraid..
if a game is sold as a working product, it should work straight away
with a minimum of fuss - patching should be automatic and not
depend on the buyer having to dig through programs to force them to work correctly..

- if I could sue them, I wouldn't hesitate - it's false marketing..:mad:
 

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benchtec, built to personal specs
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Windows10 Pro - 64Bit vs.10547
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i7-965 Extreme Edition (8 Cores) at 3.3GHz (no OC)
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BloodRageX58 (Socket1366)
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12G Corsair Dominator DDR3 - tripled
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2xAMD SapphireNITRO R9 380(4G) crossfire
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Sonar(SB)X-Fi onboard
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SyncMaster P2050 20"
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Hard Drives
480G\OCZSolid3SSD, 64G\OCZVertex3SSD,60G\OCZVertex2SSD, 1TB\spinpointF1SATAHDD
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1200w Power Station Gold
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ANTEC 900/2 all blue lights, etc..
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Noctua SE1366 NH-U12P - a tight fit, but a monster cooler!!
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Logitech G19 (wired)
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Logitech G9 Laser (wired)
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150mb unlimited
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Xbox One, Nokia735 Windows10 mobile, LG HD/DVD/Blu-Ray r/w, CyberlinkPowerDVD15, LogitechZ5500-SS(5.1), LogitechG35Phones-SS(7.1),MSOffice 2007,CorelDrawX7,Painter2016, Wacom Intuos Pro-SE
Personally speaking any gamer should know they should have the latest patch installed for any game, especially if they're having issues with it.

At any rate it's noted in this thread. And yes, I have Mass Effect 1 & 2. Haven't pick up 3 yet.

Thanks.

I disagree, I'm afraid..
if a game is sold as a working product, it should work straight away
with a minimum of fuss - patching should be automatic and not
depend on the buyer having to dig through programs to force them to work correctly..

- if I could sue them, I wouldn't hesitate - it's false marketing..:mad:

Then we'll agree to disagree agreeably and move on from here.

Anyway this can be discussed in another thread as this one is simply for troubleshooting game issues.

Peace :cool:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
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