MW,
Be careful about bugging them till they get it as it may lead to your exit interview.
"You can lead a horse to water but play hell getting it to drink it!"
There are alot of large major corporations still using XP and mainly it's too hard to teach old horses new tricks.
JMHO!
THW
I think the only reason they are even now doing this is because without it, they would have to hire me a secretary type person. There's just too much time spent running back and forth between the warehouse and my office, just to do something on the PC. It's constant running, and all of the stupid new things we are having to do for the customers is making it really hard to keep up.
I've been doing all of this extra stuff for about a year now, and after that amount of time, I know what I need to make it easier. I brought it up at my review about 2 weeks ago, and it was "a great plan".
The problem here, is that the IT department is ONE person. Not exactly a fast one either. Hell, they may have the laptop by Monday, but I know damn well it'll be at least a month after that that he gets it set up for me. I'd be about tempted to just tell them to give it to me, give me the software and let me install the crap. At least it would get done quick.
They know i'm upset about all of this extra work, and that I want this stuff, but they have a lot of experience at dragging their feet with just about everything possible. Unless it's an emergency, they're in no hurry.
I have been tempted to really search and find something else, and tell them if they're going to increase my workload, and not give me any help or anything that I need, then they can find someone else. Where I am, that would really scare them. I took over for the previous guy when he got fired ( I was trained and was his backup). There is no one trained at all right now that could do what I do. It would take at least 2 months straight to train someone good enough to know what they are doing, and we have no one. Again, because they don't want to hire anyone.
No one in the whole place would have a clue where to start. Hell, there's some days where I have to guess on some of the stuff. The only reason they are starting to do what i'm asking is because they know i'm not happy about it taking so long. In my review I made that perfectly clear.