Solved Toshiba laptop doesn't start up

Vruti91

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12:53 AM
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7
Hello,

I have been having problems with starting my laptop. It's Toshiba satellite L650-12Q.
I can start my laptop but when I start it shuts down again in 3 secs and after that I can't start it up again. After some 20 mins I can start my laptop(only when I get the lights that the laptop is charging), however the same thing happens.. Shuts down in three sec. All this time my AC adapter for bettery is plugged in. However, I tired to start my laptop(again, when I get the lights that the laptop is charging) without the AC adapter but I get the flashing ember light that there isn't battery.
I checked out some other sites/forum but they all stated different things like it's the motherboard, or the battery.

Any help is appreciated.

Thank you :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
Hi when your laptop turns on do you hear the fan spin up at all and then stop or does the fan not start at all?

One thing to try a long shot you may have tried it already is to remove the battery and connect to mains and start it.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
When it starts up the fan does work, and I can hear it moving as well. Yeah, I tired that as well, but the laptop doesn't start. I even tried pressing the on button for 30 seconds without the AC adapter but still no results.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
Have you tried booting it using the battery without the adapter plugged in please try this but depends on whether there is enough juice in the battery to start with but will eliminate the power adapter if the issue remains the same.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
yeah, I tried that, took the adapter out but still have the same problem.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
Have you been here? What can I do if my Windows 7 or Windows Vista lap... - Toshiba Forums

My laptop before this was a Toshiba and I got a lot of help from their forums. Kinda sounds like it may be a hardware problem to me. If you're still under warranty I highly recommend you call Toshiba support, they have a top notch support system imho, nothing like the dreck Asus calls customer support.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Thank you for the link. I tired using the information provided but still there is no power to the laptop, either by using the battery or the AC adapter. I'll try asking the question there.

Unfortunately my warranty just expired in August, so I won't be able to get any replacement from them.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
If the warranty has ran out and you have followed the advice in the link provided then a local computer repair shop is where i would go.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
Do you have any usb connected or other new hardware?

You could also try opening it and checking that your memory is seated correctly. Has it been dropped recently?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
I guess I don't really have a choice.
Thank you :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
No worries i guess i don't see you opening it up apologies sometimes i get this feeling thru experience.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
Try running a few Startup Repairs to get an idea if it is OS boot-related, although it sounds a lot like a Power Supply issue. You can help narrow it down.

Run the hardware tests and work through these other Troubleshooting Steps for Windows 7,

If nothing is revealed or works I think before I'd take it to shop I would go to Control Panel>User accounts to create a new Admin-level account to test if the same thing happens.

If so shrink C in Disk Mgmt by about 20 gb to do a test install of Win7, see if that shuts down and boots correctly. If so we can help you migrate over to it and eventually delete the problem OS.
 
Last edited:
I can solve this problem if it was my desktop as I'm used to fixing that but don't have experience in opening an laptop.

Nope. I don't have anything connected to it. I was watching a movie and got a notification that the bettery ran out so plugged in the charger, it worked for about five mins but it got shut down by itself and then wasn't charging properly. And keeps shutting down.

Edit: I can't get to finesh the start up. My laptop goes in to recovery mode and it just shuts down by itself. Although it used to take some time to just switch off. Now if I just press the on button, it just get switched off right away.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
There was nothing wrong with the laptop, software wise. There was something wrong with the battery. I don't think it was getting enough power, so I just ordered a new battery and it works. Without having to go to the repair shop.
Thank you all for help :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba L650-12Q
OS
Windows 7 Home Premium 32bit
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