Toshiba Satellite S855, trying to install Windows 7

[Camx84]

I tried the Wifi driver found here(supposedly for my model + Windows 7) Model Content Page
Burned it to a cd, inserted the cd into the Toshiba and ran it as administrator. It asks if I want to allow it to make changes, I click Yes, then it closes and nothing else happens. It's my understanding that if I can get the internet working, I should be able to use a Windows update feature to automatically download the rest of the drivers, following the tutorial that was provided.
The part # is PSKG2U-028005. Would it be a smart move to give Toshiba a call and ask them for advice? I know I'm probably making this way more complicated than it needs to be and I admit this is way beyond my skill level I'm at the point of giving up but the closest computer repair shop is about a 40 minute drive away. Thank you all for being so patient and kind! If this forum accepts donations, I would love to give something back (I couldn't find a donation link, but I've proven that I'm not exactly Captain Obvious).

 

[VistaKing]

IT won't let me post others .

Ethernet Controller

:ar: AR813x_AR815x_v2.1.0.14

 

[gregrocker]

Try unzipping the files first on the download PC, then copy them to a CD or flash stick, run the .exe file as Admin once you plug it into target PC..

 

[Camx84]

Okay, I think it's time to officially give up. The Ethernet driver is installed on the new laptop but it's not recognizing the Ethernet cable plugged into it. My desktop PC took a dump yesterday so I'm unable to work now(I work from home). I'm going to take the laptop into the shop today and hope they don't rip me off.
Thank you all so much for your help and I'm sorry I couldn't figure it out. I really appreciate the time and effort you all spent trying to help me!

 

[VistaKing]

Do you have another Ethernet cable to test ?

 

[Camx84]

No, but I'm making a trip to the city this afternoon so I'll stop by WalMart and get one. I do remember having issues with the Ethernet on my PC so it wouldn't surprise me if something was wrong with it.
I was going to drop the laptop off at the computer shop but I spoke to the owner by phone and he says there's only about a 50/50 chance that he'll be able to get the drivers going. If the new Ethernet cable doesn't make a difference, I'll probably just go back to Windows 8 thank you for the suggestion!

 

[VistaKing]

You're welcome .

 

[gregrocker]

How about trying the wireless driver? Its on the same download page.

If you didn't have the ethernet cable plugged in during reinstall then chances are it would have loaded the driver if it was connected. So maybe it's worth it to run Reinstall again. This time follow the steps in Clean Reinstall - Factory OEM Windows 7.

 

[ICIT2LOL]

Maybe it would not hurt to have a good look at the modem either Camx I mean the machine can only pick up something if there is something to pick up.

Which begs the question do other machines work off this modem?

 

[Camx84]

Well, I don't think the ethernet cable was the problem. Reinstalled Windows 7 last night with the new cable plugged in and it's still missing the driver. The modem seems to be working fine so I'm going to reinstall the driver that was posted earlier and try it again.
I'm looking at this page Model Content Page
and the only Wifi driver I'm finding is this one- TOSHIBA Application & Drivers Patch(v1.00.00; 10-22-2012; 2.93M) which I have already tried. But I'm going to try that one again too, who knows, maybe I'll get lucky the second time!
I looked up the Toshiba downloads page for a similar model to my laptop and they have a few other WiFi and WAN drivers available. Could it hurt to try a few of them out? I don't want to mess my laptop up anymore than it already is. I'm going to give it one more day before I go back to Windows 8 because I rely on Photoshop to do image editing work and from what I can gather, there are still some issues with PS CS5 and Windows 8.

Thank you all again!
http://www.csd.toshiba.com/cgi-bin/...ter=&selCategory=2756709&selFamily=1073768663

 

[Camx84]

I tried the WiFi driver again and it did the same thing as before. Asks me if I want to allow it to make changes, I click Yes, then a black box quickly flashes and closes. Nothing else happens. When I install the Ethernet driver, it actually shows it being installed. So I wonder if there's something wrong with the WiFi driver.
I can't believe how complicated it is to do this. I thought it would be like when I changed from Vista to. Windows 7. Between this and my Windows Phone, I'm seriously considering going with Apple.

 

[Camx84]

It's working!!! I tried the Ethernet driver again and it worked this time! Guess all I had to do was threaten to go to Apple lol I'm going to try getting the rest of the drivers now. You guys are amazing! Thank you thank you thank you!!!

 

[gregrocker]

Run all rounds of Important and Optional Updates after enabling Automatically deliver drivers via Windows Update (Step 3).

You can do this while you're setting up your desktop, installing Adobe Reader, Flash, Java, CCleaner, and your Office or other programs.

These will trigger other Updates so you should run them all before checking Device Manager for missing drivers.

Your Wireless driver was on the All Operating Systems Model Content Page listed as Intel PROSet/Wireless WiMAX Software(v7.5.100726; 05-09-2012; 19.05M)but first wait to see what Windows Updates gives you.

 

[ICIT2LOL]

Hum Cam you are not having much luck with this puppy are you and the mass of Toshiba bloat isn't helping matters.

I found wireless drivers from the manufacturers Intel on page one and ATHEROS drivers for Microsoft Windows (Atheros?????) on page two or it could be the Realtek on page four thing is finding which one it is.

I got these from within that ref you gave us. Model Content Page#

You might be able to get a better idea of which it is by looking at the bottom of the machine and there will or should be a sticker with PART NO on it an it should give you a six alpha / five numerical /alpha model number on it that you need to quote to Toshiba if you can get any sense out of them. They usually ask for that number when you request support

See pic (my long suffering Toshiba)

 

[Camx84]

Thank you both! I'm running Windows Updates now and I'll check the drivers again afterwards. But when I ran the Drivers updater it said No drivers found. Maybe I'll have better luck with the general Windows update ICIT2LOL, thanks for the links! I'm going to leave it alone while it updates but if it's still missing drivers afterwards I'll try your links and probably give Toshiba support a call too.

 

[ICIT2LOL]

Hum Cam your last message didn't come through properly but looking at the email I would be getting onto Toshiba but out here they are or can be very long winded. Oh and don't forget to quote that part number as quoting the model number is no good because that stays the same the PART NO is where that machine was made for (region) fixed a Qosmio a little while ago and it was I found made for the US and th girl had purchased it from the US so Toshiba Australia were like having wings on a worm

 

[indianacarnie]

It would be prudent to save a copy of those WiMax drivers in a safe place in case you ever need them again. I had beau coup problems with my old Toshiba and their wifi drivers on more than one occasion. Could be what brought me to this wonderful forum in the first place way back when. If so , then I owe Toshiba a very big debt of gratitude. But I digress...

 

[tonyisthename]

Hello everyone I have the Toshiba Satellite S855D-S5120 laptop as well, cant stand windows 8 so I downgraded to windows 7 too, love it. Anyhow after hours of searching I was able to find working drivers for windows 7 x64. These drivers are from S855D-S5253 model but the WiFi driver is confirmed working, the S5120 has the realtek wireless card, at least mine does, anyways hope this helps, took the time to register just to post this because it was a pain finding them for me, lol.

Toshiba Satellite S855D-S5253 drivers for Windows 7 64-bit | laptop drivers, driver updates

 

[gregrocker]

The drivers are delivered by the installer and then afterwards from Important and Optional WIndows Updates, after enabling Automatically get recommended drivers and updates for your hardware (Step 3).

There are rarely more than one or two drivers missing after all Updates are completed, which can be imported from the PC or device model's Support Downloads webpage.

Put your network driver in your backup and plug in by wire during install as you'll likely start up connected but if not can install the wireless/LAN driver quickly to get your Windows Updates.

I see situations regularly where those reinstalling have 4-6 drivers missing but haven't gotten their Updates installed yet because they didn't bother to connect and run Windows UPdates before claiming there are no drivers for Win7. So the first step after reinstall is always to get online to get Updates.

Other tips to get a perfect Clean Reinstall are the same for retail and OEM.

 

[DarK EnergY]

similar situation, different issue

ok so I have the same laptop as cam and am trying to put widows 7 ultimate 64 bit on it but when I try to install the os it says "a required cd/dvd drive device driver is missing..." im installing it from a flash drive, and its been a pain getting it this far, and now im stumped. switched boot mode from uefi to csm to get this far. any ideas? thanks in advance!