Transfering files to thumb drive gets stuck at 5 sec

[Ryan915]

Okay so this is an odd/annoying issue. I am able to copy files no problem that are small roughly around 10 to 50 MB from what I've seen. But large files (1 GB or more) when it gets to around 5 seconds remaining it will completely stall and I'll have to pull it out to get the window to even go away.

I converted the drive from FAT to NTFS. Not sure if that is the problem but yeah.

Also while I'm in here.. I have a 16 GB SD card and a 2 GB thumb drive(the one having issues) and they normally only transfer files at 6 to 10 MB per second. Is this normal? That seems extremely slow for this brand new computer.

When I got it from Dell I had to call them up because my front two USB ports were completely dead. They had to walk me through connecting some green cable into a port.

I have a feeling something else may be wrong.

To sum it all up though. I can't copy large files onto my thumb drive. If I change it back to the default settings though I can transfer just fine but it takes upwards to 5 minutes to accomplish and that's just annoying.

 

[DemonNecron]

Sounds like you may have gotten a referb computer not always bad but some problems. To the problem does it freeze and stop the transfer or is it just really slow in the end?

 

[Ryan915]

The really big files stay at 5 seconds remaining. I haven't let it go for a long time so I don't really know if the transfer actually completes at some point. But medium size files as in 100 MB - 300 MB will transfer about a quarter of the way and then take around 20 to 30 seconds to finish copying. It never shows the speed at which it's copying either.

I don't understand it lol.

 

[whs]

What is the speed of the stick. Check it with HD Tune : http://www.hdtune.com/

 

[Ryan915]

Max transfer rate is 22.7 MB/s
Min transfer rate is 13.7 MB/s

 

[whs]

That is not very fast. Let's say the average is something like 18MB/sec - that compares to 70MB/sec on an average HDD.

 

[Richardc269]

How old is the PC? And does it have USB 2.0? If it's 1.0, then that might be why. 1.0 is extremely slow compared to 2.0. It would take roughly an hour to transfer even just a 3 gigabyte file. I suggest waiting at the end where it says 5 seconds left, and see if it finishes. If it doesn't, then your computer is having a serious problem.

If it doesn't finish, I suggest talking to Dell about it, or taking it to a shop somewhere (but a lot of shops will charge you an arm & a leg for it).

 

[Ryan915]

I literally just got it last week. It's a XPS 8300.

Yes it's USB 2.0.

Keep in mind.. I "converted it". I have no idea what exactly I did but I followed a YouTube video to change a FAT32 system to a NTFS.

With the default settings for the thumb drive it transfers fine but slow.

Same with my SD Card. It only transfers at a peak of about 8 MB/s.

Is this all normal?

EDIT: I checked the transfer rate for the SD card on HD Tune. It says it's 18 MB/s. It transfers at only 8 MB/s as I said. What is going on here?

 

[Richardc269]

Since you're using Windows 7, it is NTFS. NTFS was brought into Windows with Windows XP, pretty much. They haven't used FAT32 since Windows ME.

It may also depend on the flash drives you're using. How old are they?

 

[Ryan915]

I am not sure to be honest with you. The flash drive was given to me from a friend. It's 2 GB and says USB 2.0 Flash Drive so it can't be super old.

The SD Card is brand new. I got it from Walmart. I have no idea why it only transfers at 7-8 MB/s. It says FAT32 is the default file system. When I format it and switch to NTFS it does the exact same thing my Flash Drive does. It will go about all the way and get stuck on 5 seconds remaining. For smaller files though it copies in a flash.

 

[Richardc269]

I have absolutely no idea why it's having problems. Your PC clearly has the ability to transfer faster. Since your PC is a "refurbished PC" (or is it?), something might've gone wrong when they did it.

 

[Ryan915]

I ordered it from Dell.com

It should be brand new. I just waited about 3 minutes and it finally stopped hanging on 5 seconds remaining and ended up copying it.

This is frustrating. Check this out. This might have some answers as to why it might be acting up.

This is my Windows Experience Index score:

 

[whs]

Fat32 is an OK format for flash drives and SD cards. I noticed that the transfer is faster with Fat32 than with NTFS (on flash drives).

I have a pretty new XPS 8300 too and do not have this problem. I suspect it is not a hardware problem but something in Win7 is holding it up. Check what processes are running and take time during the data transfer.

 

[Ryan915]

Fat32 is an OK format for flash drives and SD cards. I noticed that the transfer is faster with Fat32 than with NTFS (on flash drives).

I have a pretty new XPS 8300 too and do not have this problem. I suspect it is not a hardware problem but something in Win7 is holding it up. Check what processes are running and take time during the data transfer.

How fast do you transfer files on external hard drives? This is driving me nuts now that you said you don't have any problems. I'll check my processes but I'm pretty sure nothing is holding it back.

 

[whs]

Just tried it. Takes about 1 minute for each 100MB.

 

[Ryan915]

Okay I'm confused now. I just copied a 100 MB file to my SD card and it only took 14 seconds. I converted it back to FAT32 and it was transferring at 7.5 MB/s.

Maybe it's not slow and I'm just stupid when it comes to computers.

The NTFS thing is still bothering me though. It transfers so fast but gets stuck with 5 seconds left. Weird.

 

[Richardc269]

100mb files shouldn't take a whole minute. Your transfering is slow, for some reason.

Edit: I forgot to ask, though this is probably not the problem: Are all of your drivers installed in "System" in the Control Panel?

 

[Ryan915]

100mb files shouldn't take a whole minute. Your transfering is slow, for some reason.

Edit: I forgot to ask, though this is probably not the problem: Are all of your drivers installed in "System" in the Control Panel?

He had the minute transfer rate. I had like 13-15 seconds.

I have no idea what you said about the drivers. lol.

 

[Richardc269]

Go to the Control Panel in the Start Menu, and go to "System" in the list.

 

[whs]

Yeah, I did pick a really slow stick out of the big box for the initial test.



But then I repeated the operation on a fast stick and that took only 4 sec per 100MB. So here you have a range of from - to. Both sticks are formatted Fat32.