Trouble installing iTunes 9 on brand new laptop running Windows 7

[baarod]

Excuse ME, but after having my computer crash the other month I have been especially leary of all the bullsh*t that is out there. Going through that was a MAJOR headache, and one I'd like to avoid encountering again if I can help it! I have a busy life...I am a full-time college student, a mother, and a wife so if I can avoid potentially screwing up a brand new computer I'm going to be cautious! My classes are online, so I NEED to have a working computer.

So, when a message pops up and PROMTS me to press "No", I am going to press NO! I tried finding more information before selecting "Yes" or "No" but there was nothing available, so instead of taking a chance I selected the choice I was being prompted to click. So, you idiots don't need to try and make me look like just another *idiot*...who were the two telling me to remove any Apple software completely before trying to install again, even after I made it clear the 1st and 2nd times that no iTune software had EVER been installed on this computer.

And, yes, there are issues with iTunes...even after I got everything installed and plugged in my Touch, I wanted to sync my purchased music onto my computer and it only tranferred 4 of the 29 songs I have purchaLsed THROUGH iTunes on my device. I fixed the problem and it wasn't a USER error either. And please don't try to tell me there have never been any compatability issues with iTunes & Windows 7 because I have read through the forums, too!

While some of our members lack perfect English communication skills (it's a big world) and perfect social skills (we're GEEKS!) we do mean well. Some steps listed could have been customized for you like '"make sure no Apple software is installled" rather than being list cut and pasted.

I can appreciate that you need your computer for online classes and your unwillingness to cause yourself the problems that you had before. The question you were being asked about pressing "No" will appear again and again for that very reason. It's Windows 7 reminding you that what you are doing is potentially dangerous to the operating system. Apple is a fierce Microsoft competitor who cares very little about potentially damaging Windows as long as it sells more iPods. They could have written iTunes so that the prompt that tripped you up never appeared. They'd rather risk the integrity of your new computer than play by the rules. Apparently that's "think different".

There are dozens of music managers available that do not attempt dangerous things with your operating system -- they will never cause a warning of this type to show up when they are installed. That makes them more friendly to you and your computer. But they don't work with your iPod and that's a choice you make as a consumer. I personally use a Sansa Fuze because I care about music and compatibility not fashion. It works with any music manager I've tried. Why does Apple lock you into iTunes I wonder?

Your sync problem certainly wasn't user error either. No more than pressing no when Windows tells you flat out that some software is trying to do something dangerous. On both counts Apple is at fault. Not you.

There certainly have been a number of difficulties using Apple products on Windows. Apple is notoriously heavy-handed with customers, media, etc. Why should they behave any differently when it comes to operating systems. As I said before, there are dozens of other music managers available that do exactly what iTunes does (with the exception of lock-in to iTunes store and iPod) in some cases better and do no take chances with your new computer. All that message was, the one prompting you to press "No", was a warning designed to protect you from "all the bullsh*t that is out there". This done to protect you from what prompted you to buy this new computer in the first place.

You may think you trust Apple and that everything is going to be OK if you do what they say. Nothing is further from the truth. Had iTunes encountered a rare attribute of your combination of computer hardware, operating system and installed software and made the wrong choice after being given permission (the "No" dialog) to do as it pleased thereby rendering your new computer as inoperable as your old one, what would Apple do for you?

 

[Adrian]

IDIOTS

Excuse ME,
So, when a message pops up and PROMTS me to press "No", I am going to press NO! I tried finding more information before selecting "Yes" or "No" but there was nothing available, so instead of taking a chance I selected the choice I was being prompted to click. So, you idiots don't need to try and make me look like just another *idiot*...who were the two telling me to remove any Apple software completely before trying to install again, even after I made it clear the 1st and 2nd times that no iTune software had EVER been installed on this computer.

And, yes, there are issues with iTunes...even after I got everything installed and plugged in my Touch, I wanted to sync my purchased music onto my computer and it only tranferred 4 of the 29 songs I have purchased THROUGH iTunes on my device. I fixed the problem and it wasn't a USER error either. And please don't try to tell me there have never been any compatability issues with iTunes & Windows 7 because I have read through the forums, too!

Speaking for all the idiots here, I do respect your right to vent! As my better half has constantly reminded me of my extreme idiocy I must stand up for all the idiots in the world. Please understand that the majority of the idiots here donate there time and yes money for testing we literally fly blind here on almost every issue. So if we seem a little slow, chalk it up to our idiocy and even senility. :shock:
I check my ego at the door everyday, so please accept my humble aplogies on behalf of all the idiots here!

 

[noobvious]

While some of our members lack perfect English communication skills (it's a big world) and perfect social skills (we're GEEKS!) we do mean well. Some steps listed could have been customized for you like '"make sure no Apple software is installled" rather than being list cut and pasted.

I can appreciate that you need your computer for online classes and your unwillingness to cause yourself the problems that you had before. The question you were being asked about pressing "No" will appear again and again for that very reason. It's Windows 7 reminding you that what you are doing is potentially dangerous to the operating system. Apple is a fierce Microsoft competitor who cares very little about potentially damaging Windows as long as it sells more iPods. They could have written iTunes so that the prompt that tripped you up never appeared. They'd rather risk the integrity of your new computer than play by the rules. Apparently that's "think different".

There are dozens of music managers available that do not attempt dangerous things with your operating system -- they will never cause a warning of this type to show up when they are installed. That makes them more friendly to you and your computer. But they don't work with your iPod and that's a choice you make as a consumer. I personally use a Sansa Fuze because I care about music and compatibility not fashion. It works with any music manager I've tried. Why does Apple lock you into iTunes I wonder?

Your sync problem certainly wasn't user error either. No more than pressing no when Windows tells you flat out that some software is trying to do something dangerous. On both counts Apple is at fault. Not you.

There certainly have been a number of difficulties using Apple products on Windows. Apple is notoriously heavy-handed with customers, media, etc. Why should they behave any differently when it comes to operating systems. As I said before, there are dozens of other music managers available that do exactly what iTunes does (with the exception of lock-in to iTunes store and iPod) in some cases better and do no take chances with your new computer. All that message was, the one prompting you to press "No", was a warning designed to protect you from "all the bullsh*t that is out there". This done to protect you from what prompted you to buy this new computer in the first place.

You may think you trust Apple and that everything is going to be OK if you do what they say. Nothing is further from the truth. Had iTunes encountered a rare attribute of your combination of computer hardware, operating system and installed software and made the wrong choice after being given permission (the "No" dialog) to do as it pleased thereby rendering your new computer as inoperable as your old one, what would Apple do for you?

Very well said!

Speaking for all the idiots here, I do respect your right to vent! As my better half has constantly reminded me of my extreme idiocy I must stand up for all the idiots in the world. Please understand that the majority of the idiots here donate there time and yes money for testing we literally fly blind here on almost every issue. So if we seem a little slow, chalk it up to our idiocy and even senility. :shock:
I check my ego at the door everyday, so please accept my humble aplogies on behalf of all the idiots here!

Again, well said!

 

[severedsolo]

I would like to apologise for my earlier post. Not for what I said, but for the way it was interpreted. Please allow me to explain myself.

What I meant by it being a User Error certainly wasn't "your an idiot" because to be fair, if a message flashes up saying "This could harm your computer" and you don't know what your doing, then clicking No is normally the right way to go. So kudos to you there. If more people did the same then I imagine this forum would be pretty empty

However, In your particular case, the message was nothing to worry about, so you clicking No was what was breaking it. This is what I meant by a User error. You were making the wrong choice, for the right reasons.

I stand by my statement though, It was neither a Windows or an Itunes error (which is the question you were asking) it was your error, even if that error was caused for the right reasons.

I will still apologise anyway, because I realise that looking at what I wrote it can easily be misconstrued as just blatently rude. Please accept my apology and realise that I didn't mean it the way I said it

 

[ihavetheanswer]

id like to add my 10 pence after spending hours on this issue.before everyone jumps on the hate wagon for jenna she has had the best solution iv seen.click on the apple update in startup menu and it does it all for you.well done jenna

 

[angel1227]

thanx jennalyn544

hi, jennaly5444!!! thanx a lot. i hav encountered the same prob recently, it gave me a headache reading through troubleshooting steps.. however, your message about "apple software update", as simple as that brought light to the burden i had in installing itunes.

 

[angel1227]

bravo jenna!