trouble with win7 and monitor

[meadewolf1]

Hi all,
my girlfriend just installed win7 over her xp pro in her dell dimention 3000.
the with onboard intel graphics. The problem is the display is huge but she can't seem to change them to the proper size res. she has done driver downloads and upgrades but the vga driver keeps taking over and giving no option to resize.
Just a note..we both just graduated an ComTIA a+ net+ class so tech help would be helpful...yes it is pluged in ..lol

 

[Techguystu]

Hi all,
my girlfriend just installed win7 over her xp pro in her dell dimention 3000.
the with onboard intel graphics. The problem is the display is huge but she can't seem to change them to the proper size res. she has done driver downloads and upgrades but the vga driver keeps taking over and giving no option to resize.
Just a note..we both just graduated an ComTIA a+ net+ class so tech help would be helpful...yes it is pluged in ..lol

hi
try going to the trouble shooter in the screen resolution setting are the problem fixer if not that try putting an alternate graphics card in

 

[meadewolf1]

She tried that. No luck..we arre waitting for on another card in the mail.

 

[Casca]

In Device Manager, select the video device, update driver, manually navigate to the driver folder and install.

Guru3D provides a tool - DriverSweeper - that is a 'must have' for recent A+ grads.

 

[meadewolf1]

She is trying to do that but she doesn't have the driver..BTW thanks for the tip on guru I will go get it now.

 

[meadewolf1]

the vga driver keeps taking over after restart. she doesn't have vga it is intel onboard...very confusing.

 

[Casca]

You said...

...she has done driver downloads and upgrades.....we both just graduated an ComTIA a+ net+ class

I heard...

... I am knowledgeable and am still having difficulty with the driver we have in our possession.

Use the Vista driver from Dell.

 

[meadewolf1]

I have read that several times in other areas and told her that but she could not find it. I will go look for it for her. thank you. BTW I got the driver sweeper tool ...thanks.

 

[meadewolf1]

lol now dell support is not loading....lmao

 

[Casca]

I cannot access any Dell pages now, either. I thought it was just me.

Maybe Dell bought a new Dell server.
:devil:

 

[meadewolf1]

too funny

 

[gregrocker]

Did you check optional Windows Updates for newer drivers after install?

Try Windows 7 or Vista drivers available for the tag number. If Vista will not work then try running the executable in Vista compatiblity mode on Properties tab.

Sometimes you have to go with the MS VGA driver, but you should get better screen resolution by right clicking desktop, although it most likely won't sleep until you get the Vista/Win7 driver in.

As a last resort, try installing XP driver in SP2 compat mode.