Troubles with slowness.

Fluff out your System Specs by using the following procedure:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor. Please add the word laptop or desktop to the “system manufacturer” block.

Provide full windows version info, such as provided by Speccy:
MS Windows 7 Ultimate 64-bit SP1

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Well, if this is a computer related issue... As Karlsnooks said remove Norton, but with the Norton Removal Tool, Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Then go ahead and install MSE 2.1 Virus, Spyware & Malware Protection | Microsoft Security Essentials

If you've already run a full MBAM scan, then there is no need to do so again.

Clear your startup list of unneeded programs as karlsnooks said. Also, open CCleaner, go to the Tools section, then Uninstall tab, and select at the bottom right corner of the app, Save to Text File. Upload that text file so that I may review all unneeded programs installed into your computer.

Slasher
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Slasher,
The startup.txt file was already posted and recommendation made.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I know that, you asked for the startup.txt, which lists all programs that start when the computer is turned on. I asked for the install.txt file, which lists all installed programs on the computer. :)
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
I know that, you asked for the startup.txt, which lists all programs that start when the computer is turned on. I asked for the install.txt file, which lists all installed programs on the computer. :)

My goof. I've got to start sleeping more.
Thanks, karl
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
:). No problem.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
I never used IE. I hear it's full of holes. At the risk of sounding like a Chrome fanatic, why don't you try using chrome?
Sorry, all; I totally missed the posts after the first page. To contribute: Sometimes I just tried this trick and it worked, but I don't actually understand what it's about.
WinKey+R->"%temp%"(without quotes)->Select all files in that folder->Delete

Again, my apologies for the digression.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Custom build CPU
OS
Windows 7 Ultimate x86
CPU
Intel Core 2 Duo E4300
Motherboard
Intel D945GCCR
Memory
1 GB DDR3
Graphics Card(s)
Not yet. :)
Monitor(s) Displays
Samsung SyncMaster SA300
Screen Resolution
1600*900
:focus::focus::focus:
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
@thekb - you talking to OP?

And yes, please stay on-topic.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
I know that is said to remove Norton but i never had this trouble before having Norton, could it really take a year to become a problem? If it does then i a guess i am gonna have to take this up with Norton and get my money back cause i have not long renew my subscription with them :(
Oh and when i was editing my system specs i could not find how to test my internet speed, can some one tell me how i could do this please?
Thanks, Sarah.
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard ~ laptop
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i3 330M @ 2.13GHz Arrandale 32nm Technology
Motherboard
Hewlett-Packard 3659 (CPU)
Memory
4.00gb
Graphics Card(s)
LP156WH2-TLQ1 (1366x768@60Hz)
Sound Card
NVIDIA High definition audio
Screen Resolution
1366x768x59 hertz
Hard Drives
313GB Hitachi Hitachi HTS725032A9A364 (SATA)
Internet Speed
54.0 mbps
internet speed is seldom a factor in problems we encounter with Win 7.

Nevertheless, you can:
Control Panel | be sure that Small Icons is selected |
Network and Sharing Center | Change adapter settings
(left-hand column) |
From the conections listed, right-click on the connection you are using |
click on Status | Speed will be one of the items llisted
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
@karlsnooks - that just tells you your Network speed, not Internet Speed.

@Sarah - You don't need to fill in the internet speed in the System Spec, that's optional, but if you still want to check it, then go here. Speedtest.net - The Global Broadband Speed Test

That might be a problem, Symantec would probably refuse to give you a refund, and instead offer to 'help' you with their crappy tech support, being the cheapskates they are.

Slasher
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Slasher,
SpeedTest will give you the effective throughput speed which is a great variable. The other speed is the actual connect speed for the adapter selected.

My speedtest value will jump all over the place depending upon where I am. Plus for people like me who are quite frequently in a coffee house, then the local router performance, load, configuration have a dominant impact on the performance.


I also use speedtest when I want to get a general idea of the performance that I can expect at the time of the speed test.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
@karlsnooks, yup I know that. Speedtest gives internet speed, what you suggested shows how fast you are connection is to the network. For example, connecting through wireless to a Wi-Fi Router with 802.11g, will give top speeds of 54mbps/s.

Slasher
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Ok not sure why or how, but now i only get slowness some of the time, when i first open internet explorer or a new tab it is pretty quick, but when i type what i am searching for and hit enter the speed is verging on slow, then it is even slower to open the page.
I am very greatful for all the advice, but i wanna make sure it is not any thing else and is 100% Norton before i remove it, and from what you guys have said, for sure when the year is up i won't be renewing my subscription.
And well i did the speed test and this is what it said
PING - 35ms
DOWNLOAD SPEED - 1.52mbps
UPLOAD SPEED - 0.66 Mbps
I don't have no clue if this is good or not, could some one tell me?

Sarah.
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard ~ laptop
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i3 330M @ 2.13GHz Arrandale 32nm Technology
Motherboard
Hewlett-Packard 3659 (CPU)
Memory
4.00gb
Graphics Card(s)
LP156WH2-TLQ1 (1366x768@60Hz)
Sound Card
NVIDIA High definition audio
Screen Resolution
1366x768x59 hertz
Hard Drives
313GB Hitachi Hitachi HTS725032A9A364 (SATA)
Internet Speed
54.0 mbps
Shinra,
Speeds are good.

Uninstall Norton.
Install and use Microsoft Security Essentials which is free and excellent.

MSE is the only AV is use, the only AV I install and always my first recommendation.

Link for MSE (Microsoft Security Essentials) in my sig.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Ok, thank you very much. I appreciate all the help every one has given me.
I shall just cut my losses and remove Norton.

Sarah.
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard ~ laptop
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i3 330M @ 2.13GHz Arrandale 32nm Technology
Motherboard
Hewlett-Packard 3659 (CPU)
Memory
4.00gb
Graphics Card(s)
LP156WH2-TLQ1 (1366x768@60Hz)
Sound Card
NVIDIA High definition audio
Screen Resolution
1366x768x59 hertz
Hard Drives
313GB Hitachi Hitachi HTS725032A9A364 (SATA)
Internet Speed
54.0 mbps
Sigh, what a waste of money they stole off you... There is no need for paid AV, it is just a false sense of protection... Marketing scams...
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
My personal view to these AV programs are, that the only company that is interested to eliminate viruses and malwares and protect the customers, are the operative system manufactures like Microsoft. The reason is, if they can get a good reputation from users like you and I, then they will become more popular among those who are suspicious about the security that Windows has.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5750G
OS
Windows 7 Home Premium x64, Windows 8 Pro
CPU
i5-2430M
Motherboard
Acer JE50_HR
Memory
8 Gb
Graphics Card(s)
nVidia GeForce 610M
Sound Card
Realtek High Definition Audio
Antivirus
Avast
Browser
Chrome
Yup, Microsoft is offering a bounty of I think 500,000 bucks to someone who knows anything about where some bot-net is located or something like that, can't remember, I read it in an article :).
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
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