When you have your new HD Drive, use your Acer Recovery Disks to reinstall Windows 7.
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I did not purchase a new hd drive. I am still trying to recover the current one I am having problems with as this is a new computer. right now I am installing service pack 1 for windows 7chkdsk only repairs Software file problems, not hardware problems.
View attachment 174418
I have mcafee security on here can that be whats causing my issues?
Are you having problems with the new HD Drive?
WD -03 smart read error.
WD Support / Knowledge Base / Diagnostic Error Codes
WD -03 smart read error.
WD Support / Knowledge Base / Diagnostic Error Codes
Have you read the WD error list?
You need to make sure your hdd is still good. Otherwise any other efforts will be moot.![]()
Once you are running the factory restore you are rebuilding your system and the old McAfee will be a dead duck. But you'll have a nice new trial version to get rid of!I have mcafee security on here can that be whats causing my issues?
I have mcafee security on here can that be whats causing my issues?
I have mcafee security on here can that be whats causing my issues?
Yes!
It is the absolute worst AV crapware we see here. Uninstall it using Revo Uninstaller in advanced mode.
Actually I would find a Win7 installation DVD to clean reinstall based on MucAfee´s presence alone.
WD -03 smart read error.
WD Support / Knowledge Base / Diagnostic Error Codes
Have you read the WD error list?

YES?????? I don't think so.I have mcafee security on here can that be whats causing my issues?
Yes!
It is the absolute worst AV crapware we see here. Uninstall it using Revo Uninstaller in advanced mode.
Actually I would find a Win7 installation DVD to clean reinstall based on MucAfee´s presence alone.
windows works normal, its just it doesn't install the factory mode. is there any link that maybe i can download it and replace the existing sysprep files?YES?????? I don't think so.I have mcafee security on here can that be whats causing my issues?
Yes!
It is the absolute worst AV crapware we see here. Uninstall it using Revo Uninstaller in advanced mode.
Actually I would find a Win7 installation DVD to clean reinstall based on MucAfee´s presence alone.
He's effectively booting into the recovery partition and running the factory restore. McAfee isn't running.
Your solution seems straightforward at this stage with these steps
1) Try the alt 10 factory restore again and be more patient
2) If (1) fails get the restore disks from ACER and try a restore from these
3) If (2) fails replace your HDD and repeat 2)
WD -03 smart read error.
WD Support / Knowledge Base / Diagnostic Error Codes
Have you read the WD error list?
View attachment 174436
As the Hd Drive is a brick, Uninstall mcafee security will not help.
Replacing the Hd Drive WILL.
I have to shut it off during restoration and not all the software gets on the system because it doesn't proceed. I want to know how to Complete the restoration as it is taking hours for the last part (sysprep - factory mode to install)@koolsk8ter111
"windows works normal, its just it doesn't install the factory mode. is there any link that maybe i can download it and replace the existing sysprep files?"
The title of your question and the discussion has been related to
trying to factory restore acer aspire one d255 but....
If Windows works normally, I am puzzled why you were trying to do a factory restore.
Apart from being confused now as to your objectives I suggested a 3 step way forward. So I'll leave it at that.