Trying to install Windows 7, stuck on the blinking cursor page

wompwomp

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Hello all,

I am trying to put my old (but recently purchased) HDD in another computer. I have the computer's original Windows cd in the drive. The HDD in question is a WD Black 500gb.

I will try to give as much information, as concise as I can in order to facilitate accurate help from the forum.

The original computer the HDD was in is an Alienware 14. I want to put it in my old Alienware m14x. The HDD was configured RAID by default when I reinstalled windows on the 14 last week. I have put literally nothing on the HDD before putting it in the m14x. I also have an mSATA (Samsung 840 EVO) in my 14 that is the OS drive. The HDD was there for additional storage, but my girlfriend's laptop broke so I'm giving her my old m14x. I will be putting another SSD in my 14. The original (or should I say, the 3rd replacement) HDD in te m14x went bad, which is why I need to put my new HDD in it.

When I go into BIOS on the m14x, the new drive is recognized, but the text is black and I cannot select it in BIOS. The default configuration for the drive is AHCI. I suspect this is the problem. I have the CD-ROM at the top of my load order, followed by the HDD. When I exit BIOS with the Windows CD in the drive, I am stuck on the screen which only has a blinking DOS cursor in the upper left hand corner. I left the computer on this screen for an hour last night, so I'm pretty sure I've waited long enough for any loading to occur.

As I said, I suspect the drive configuration is the issue. I am hoping there is a way to reconfigure the drive to AHCI without putting it back in the 14 and reinstalling windows to reformat the drive, or maybe I can set BIOS to RAID? I'm not sure if this will harm the drive in any way.

I hope I have given precise, clear description of my situation, but I would be more than happy to elaborate if I have been unclear or you need more info. Thank in advance!
 

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You are re installing windows on the drive, you don`t have to re set anything on the drive itself, you are wiping it out.

But set the bios to defaults and try again.

You should be fine then.

If you don`t get the words "Press any key to boot from DVD" then your install dvd is no good.
 

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Windows 10 Pro x64
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Intel Core i7 6700K
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GSkill TridentZ RGB 16GB 3600 16-16-16-36
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EVGA GTX 980 Ti SC x2
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Realtek High Definition
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AOC G2460PG
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Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
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EVGA 1000 P2, EVGA White Custom Braided Cables
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Corsair Vengeance C70 Gunmetal Black
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Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
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Hi you don't say much about the installation media being used or booting to the install media :(
 

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Computer type
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Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
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2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
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Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
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Malwarebytes Pro/ Superantispyware Pro
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FireFox & Pale moon
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2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
AddRAM:

There is a chance, I suppose, that the install CD is bad...Dell suspended my service tag a few years ago. I kind of didn't listen when they asked me to send them my old computer back. Short backstory, the m14x was a lemon. Had techs 'fix' it like 6 times, sent it to repair facility 3 times. I finally emailed Mike Dell himself and they finally granted me a replacement. I never sent them the original broken one and they sent me an email saying my service tag was suspended. I wonder if that also voided the Alienware Windows install CD I'm trying to use. I do have a windows install cd from my newer computer, the 14, which I can try to use as well, but since it is already installed on my 14 I don't think that will work. I will try resetting everything in BIOS when I get home though.

ThrashZone: I'm not sure what you mean, I mentioned I am using the computer's original Windows install disk, and the CD-ROM is at teh top of my load order.
 

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64 bit Windows 7 Home PremiumIntel i7 4700MQnVidia GTX 765m
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OS
64 bit Windows 7 Home Premium
CPU
Intel i7 4700MQ
Graphics Card(s)
nVidia GTX 765m
Hard Drives
Samsung 840 EVO 250gb mSATA
They can`t void an install dvd.

An install dvd is not tied to any particular PC. (Everyone knows what I mean, I don`t want to get into the details)

Try whatever disc you have, as long as the version matches the key on your COA, you`re fine.

Good Luck :)
 
Last edited:

My Computer My Computer

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Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
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Verizon Fios Quantum Gateway 75/75
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Windows Defender, Malwarebytes Free 3.8.3
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Chrome
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Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I doubt dell is able to deactivate the install media only the activation key associated with it.
All I can see is the media is not being booted to with either using the Delete key or similar at startup that will give you a list of boot options to select.
 

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Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
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Malwarebytes Pro/ Superantispyware Pro
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FireFox & Pale moon
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My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
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Verizon Fios Quantum Gateway 75/75
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Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
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Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I suppose the most likely problem I am having is the CD drive maybe isn't installed correctly. I did have to take it out before installing the HDD so maybe I didn't get the orange ribbon all the way in the crimp thing. That ribbon is such a pain
 

My Computer My Computer

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64 bit Windows 7 Home PremiumIntel i7 4700MQnVidia GTX 765m
Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
64 bit Windows 7 Home Premium
CPU
Intel i7 4700MQ
Graphics Card(s)
nVidia GTX 765m
Hard Drives
Samsung 840 EVO 250gb mSATA
Sounds like that's the issue to me :)
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
All this is supposed to be taken care of before you even attempt to install windows.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Wait, what do you mean all this is supposed to be taken care of? Of course I thought the hardware install was good before I tried installing Windows....that orange ribbon gave a few techs a hard time too, one tech removed the cream colored platic crimper thing and spent a good 25 mins trying to get it back on.

I can hear the CD drive spinning, its rather loud. Maybe a pin isn't lined up right or half the ribbon is properly seated. If I'm still having issues I'll have to assume I'm having more hardware related problems. It wouldn't surprise me at all
 

My Computer My Computer

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64 bit Windows 7 Home PremiumIntel i7 4700MQnVidia GTX 765m
Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
64 bit Windows 7 Home Premium
CPU
Intel i7 4700MQ
Graphics Card(s)
nVidia GTX 765m
Hard Drives
Samsung 840 EVO 250gb mSATA
OK then, come back when that`s all fixed, we can`t do that for you, even if we are in the same general area :D

A ribbon cable takes 5 seconds to install.

OK 10 if you count both ends ;)
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
You can always try a usb flash media install
That is until Microsoft removed all of digital rivers downloads :/

You might look into how to create an iso from the disk media ?
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Work through the steps to Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums.

You said you had a RAID setup, which normally means there are more than one hard drive in an array. You do not want this with Win7 as it only leads to problems, so set the SATA controller in BIOS to AHCI as it says in the steps above.

If the hard drive is not detected then you'll need to get it to be seen by BIOS. If not test it with the maker's HD Diagnostic extended CD scan.

I don't know what you mean by putting the hard drive "back in" another PC to reinstall. You want to install on the target PC. You should have sent the replaced PC back to Dell by now anyway, lest you've stolen from them when they granted you a replacement by special action of the owner who you wrote.
 
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