Two Document Shortcuts Missing From Desktop

RealGem

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Hi,

I just noticed that shortcuts to two docs; one Word doc and one Excel sheet have disappeared from the desktop. They are still on the hard drive. I have the shortcuts as I use them every day.

I definitely did not delete the shortcuts. And I am the only person who uses this PC. I wondered if I got a virus, as I recently visited a reputable forum but its main page has been hacked. (The hackers stated so!)

I did a MalwareBytes Quick scan and it did not detect anything, but half way through its scan Windows said there was a threat and to click "Clean Threat" or whatever - and it got rid of it, but I could not find a way of finding out what the threat was.

Anone know how to find that the Windows threat was?

And what could have caused the files to disappear?
 

My Computer

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iBuild™ custom PC
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Windows 7 Home Premium 64 bit
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Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
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ASUS P7H55-M 6x Rear USB 2.0 2x Front
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Also Windows 7 64 Bit on my Acer i3 Laptop
Try this. Right click on the desktop select View from the context menu and check show desktop icons.
 

My Computer

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Norton 360
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Chrome
It should have shown you where it was before taking any action. Windows can always say something is a threat when really it isn`t. If it isn`t written by microsoft then of course it must be bad. LOL :rolleyes:

You said you were running Malwarebytes and WINDOWS told you you had a threat. What do you mean by Windows ? MSEssentials ?
 

My Computer

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Skylake Special #666
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Windows 10 Pro x64
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Intel Core i7 6700K
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Asus Sabertooth Z170 Mark 1
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GSkill TridentZ RGB 16GB 3600 16-16-16-36
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Try this. Right click on the desktop select View from the context menu and check show desktop icons.

Hi thanks - I did that, but it is already checked. All the other icons are showing. Doing what you said made them all disappear.


It should have shown you where it was before taking any action. Windows can always say something is a threat when really it isn`t. If it isn`t written by microsoft then of course it must be bad. LOL :rolleyes:

You said you were running Malwarebytes and WINDOWS told you you had a threat. What do you mean by Windows ? MSEssentials ?

Hi thanks,
Sorry, I just know it was Windows because it had a Windows red alert box on the bottom right of the screen. I'm not sure if it was MSEssentials or not. Only that it was Windows own security.

MalwareBytes said I do not have any threat.

I have since reinstated the two shortcuts, but I was just concerned because disappearing icons has never happened before, and I wondered if I should do a system restore.

I can't think what else could have caused it.

thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
In Windows and on the high seas, anything can happen. I would not worry about it. As long as it is only a couple of lost shortcuts, there is no red alert. And your malware alert could have been a false positive.
 

My Computer

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HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
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Vista, Windows7, Mint Mate, Zorin, Windows 8
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from 1.6GHz Duo to i7
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with trackball - no mices
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Trackball mice
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OK thanks a lot WHS.

I thanked the others, but when I tried to thank you I got an error box that said:

"You must spread some reputation around before you give it to WHS again"

What does THAT mean?

I already thanked the other two that helped me.

And I always thank everyone who replies to me, even if their suggestions didn't help - I still appreciate the time they took to try.

So what else do I need to do to thank WHS? (apart from say it here?)

thanks!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
I appreciate your efforts very much. The rep system allows you only to rerep someone after you have given reps to 15 other members. But that is quite alright. I am happy if you are satisfied with the answers.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
OK thanks a lot WHS.

I thanked the others, but when I tried to thank you I got an error box that said:

"You must spread some reputation around before you give it to WHS again"

What does THAT mean?

I already thanked the other two that helped me.

And I always thank everyone who replies to me, even if their suggestions didn't help - I still appreciate the time they took to try.

So what else do I need to do to thank WHS? (apart from say it here?)

thanks!

Real Gem, this issue may return. Were these shortcut to files stored on your hard drive, or shorcuts to a document stored on a network drive? Windows 7 has a tendancy of doing this sort of thing going all the way back to RC1.

As a suggestion, you might want to try Fences. Stardock Corporation - Software - Fences

I use it on my laptop and pretty much everyone in the office uses it now. it's free and keeps your icons in one place, and more importantly, doesn't let them get deleted.
 

My Computer

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HP Pavilion dv7
OS
Windows 7
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Core i7
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8 GB
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ATI FireGL
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Secondary is an HP L1940T
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1680x1050
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160 GB SSD and 500 GB SATA
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G11 Logitech
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G7 Logitech
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Fiber
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My rig smegging rules!
I appreciate your efforts very much. The rep system allows you only to rerep someone after you have given reps to 15 other members. But that is quite alright. I am happy if you are satisfied with the answers.

OK thanks for explaining.


Real Gem, this issue may return. Were these shortcut to files stored on your hard drive, or shorcuts to a document stored on a network drive? Windows 7 has a tendancy of doing this sort of thing going all the way back to RC1.

As a suggestion, you might want to try Fences. Stardock Corporation - Software - Fences

I use it on my laptop and pretty much everyone in the office uses it now. it's free and keeps your icons in one place, and more importantly, doesn't let them get deleted.

The files were on my hard drive. If Windows makes a habit of this, then I am reassured it is not a big problem. I was just wondering initially if it was due to a virus, as it seemed a weird thing to happen.

That Fences tool looks quite cool. I was wondering how I could keep my files better organized, so that might be the answer.

thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
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