TWO PROBLEMS-urgent help needed

Default gateway set to 0.0.0.0 is most definitely wrong.

As Parman mentioned, we need IPCONFIG data. You can create the text file as Parman told you here, or following these instructions:
  1. Open Command Prompt
  2. Type ipconfig /all, hit Enter
  3. Right click anywhere in Command Prompt window, select Select All from context menu
  4. Hit Enter (this is the Command Prompt keyboard shortcut to copy selected content to clipboard)
  5. Open Notepad, paste copied Command Prompt content to it
  6. Save file as .txt
  7. Attach it to your post

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Thanks guys for your help. I have to go now. I surely post a pic tomorrow night.

Here it is.


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Home>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter New Profile1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : New Profile1
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.0.3.75(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 196.44.128.146
196.44.136.165
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-1E-65-93-A1-DA
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1F-16-C8-75-F1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::345c:5b85:cf96:df1d%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.223.29(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234888982
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-30-9C-BE-00-1F-16-C8-75-F1

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{2C7F7D53-3D92-462A-9684-8BCCD907C309}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4BCB01BF-16A8-4A50-B35E-282ED039F4CD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C39A144B-2172-4827-92E9-9B08D7823528}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:8b9:28cf:f5ff:fcb4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::8b9:28cf:f5ff:fcb4%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Home>
 

My Computer

OS
Windows 7-Home Edition
Default gateway set to 0.0.0.0 is most definitely wrong.

As Parman mentioned, we need IPCONFIG data. You can create the text file as Parman told you here, or following these instructions:
  1. Open Command Prompt
  2. Type ipconfig /all, hit Enter
  3. Right click anywhere in Command Prompt window, select Select All from context menu
  4. Hit Enter (this is the Command Prompt keyboard shortcut to copy selected content to clipboard)
  5. Open Notepad, paste copied Command Prompt content to it
  6. Save file as .txt
  7. Attach it to your post

Kari


Posted as requested.

P
 

My Computer

OS
Windows 7-Home Edition
There should be a lot more information then that. Post a screen shot if you need to.

Yep. Dongle is connected to laptop.

Yes its connected, but are you connected to the internet from the dongle.


type in the command:
ipconfig /all > c:\ipconfig.txt

Then navigate to c:\ and attach the txt file to your next reply.

Dont think that is correct as nothing is happening.
 

My Computer

OS
Windows 7-Home Edition
Do you have iTunes installed on your PC? Or Safari browser? If you check running services on your PC is Bonjour service running?

This 0.0.0.0 Default gateway thing is sometimes caused by the Bonjour service. Read this Microsoft support article: The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple

On that page you will find a Microsoft Fix It button:

2013-01-14_203455.png

Click it (or the button here above!) to apply an automatic fix for this issue. It downloads a small installation packet to your computer, accept the download and run the program following on-screen instructions.

When done, reboot and test, come back here to tell if the default gateway has been changed to something that your Playstation will accept.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
There should be a lot more information then that. Post a screen shot if you need to.

Yep. Dongle is connected to laptop.

Yes its connected, but are you connected to the internet from the dongle.


type in the command:
ipconfig /all > c:\ipconfig.txt

Then navigate to c:\ and attach the txt file to your next reply.

Dont think that is correct as nothing is happening.

There should be a file in your c: drive called ipconfig.txt but it doesnt matter anymore. your output was posted.
 

My Computer

OS
Windows 7 Ultimate x64
Do you have iTunes installed on your PC? Or Safari browser? If you check running services on your PC is Bonjour service running?

This 0.0.0.0 Default gateway thing is sometimes caused by the Bonjour service. Read this Microsoft support article: The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple

On that page you will find a Microsoft Fix It button:

View attachment 250170

Click it (or the button here above!) to apply an automatic fix for this issue. It downloads a small installation packet to your computer, accept the download and run the program following on-screen instructions.

When done, reboot and test, come back here to tell if the default gateway has been changed to something that your Playstation will accept.

Kari

Definitely Itunes as I own a ipod classic.
 

My Computer

OS
Windows 7-Home Edition
Did you try that Microsoft Fix already?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Check Task Manager > Services tab, please find out if the Bonjour service is running?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
   Warning
This post contains strong language and is permitted only for minors accompanied by adults! :p


That fricking shitty Bonjour! It is the most badly designed, unnecessary Apple joke intended to destroy a PC user's mental health!

Try this:
  • Task Manager > Services, right click Bonjour, select Stop in context menu
  • Open Control Panel > Programs and Features, uninstall Bonjour
  • Reboot
  • Come back here, find that Microsoft Fix It button in my earlier post and try it again
  • Shut down the PC
  • Reboot your router
  • Boot the PC

It might be that we need to uninstall Bonjour to fix this, so let's try. You do not need it, it's just what I said here above. I have some bad experience uninstalling it without first stopping the service, that's why I ask you first to do that.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Kari, Why wont disabling it work for a test? Is the Bonjour service so bad that it doesn't help to disable it?

Not questioning you just curious. :D
 

My Computer

OS
Windows 7 Ultimate x64
Bonjour is like the mother-in-law who came for a two-day visit and then just stayed, never leaving. It is really not needed, and I bet 50 bucks it is the culprit here.

Send mother-in-law away, uninstall Bonjour!

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Thanks kari, always heard about it causing problems but its never caused me one so another thing i need to know.
 

My Computer

OS
Windows 7 Ultimate x64
   Warning
This post contains strong language and is permitted only for minors accompanied by adults! :p


That fricking shitty Bonjour! It is the most badly designed, unnecessary Apple joke intended to destroy a PC user's mental health!

Try this:
  • Task Manager > Services, right click Bonjour, select Stop in context menu
  • Open Control Panel > Programs and Features, uninstall Bonjour
  • Reboot
  • Come back here, find that Microsoft Fix It button in my earlier post and try it again
  • Shut down the PC
  • Reboot your router
  • Boot the PC

It might be that we need to uninstall Bonjour to fix this, so let's try. You do not need it, it's just what I said here above. I have some bad experience uninstalling it without first stopping the service, that's why I ask you first to do that.

Kari
Arghhhhh. Didn't work. Still no default gateway.
 

My Computer

OS
Windows 7-Home Edition
OK.

Can you connect to Internet with your laptop, using the wired Ethernet connection?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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