Unable to delete/copy a file Error 0x80070091

[Jacqueline78]

Hi Folks

I have just bought my new PC with Windows 7 Home Premium and installed Windows Mail.

In trying to copy my Window Mail messages folder from my old computer, copying in onto an external hard drive, and I am unable to copy it then onto me new computer.

Temporarily I have changed the location of my Store folder to this hard drive and Windows Mail works and displays all of my saved messages

However, when I open Windows Mail I receive this error message

WinMail.exe – Corrupt File
The file or directory J:\Backup\Windows Mail\Local folders\Imported Folder (1)\System ISP\Symantec\Symantec re c0c is corrupt and unreadable. Please run Chkdsk utility’

I have run the Chkdsk utility to no avail. So Tried to delete the file and received the Error 0x80070091

Please can somebody help me out?

Jacqui

 

[SledgeDG]

Hi Jacqui and welcome to SF!
Try deleting the file in question in safe mode

http://www.sevenforums.com/tutorials/69585-safe-mode.html

-DG

 

[Jacqueline78]

DG

Thank you for the welcome and rapid reply, much appreciated

I will try this and post.

Jacqui

 

[Jacqueline78]

DG worked perfectly, BIG thanks

Forums like this are a gem, glad I joined

Jacqui