I'm using Windows 7 Home Premium. Up until about a week ago I had few problems. But starting about then, certain aspects of the computer would cease working for a minute or two. I could not do anything which requires connection to the Internet, no ping, no new pages, no refresh. Also, I could not launch programs (from the Start Menu or anywhere). I could use programs already running, like Word, in that I could scroll through the opened document but could not print or do anything new. Then after a minute or two, it seems back to normal. Programs I tried to launch would launch and any browser-related requests would all start to work. I've run Kaspersky and MalwareBytes which report nothing wrong. While this is happening, if a DOS window is open I can do some limited things and I can use Windows Explorer if it is already open, but nothing new.
Any ideas where to proceed from here?
RON
Any ideas where to proceed from here?
RON
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
- CPU
- Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
- Motherboard
- Dell Inc. 0GDG8Y
- Memory
- 4.00 GB
- Graphics Card(s)
- Intel(R) HD Graphics Family
- Sound Card
- (1) Conexant HD Audio (2) Intel(R) Display Audio
- Monitor(s) Displays
- Nothing appears in systeminfo for Monitor.
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- WDC WD10EALX-759BA1 ATA Device, 3 partitions, size: 931.51 GB; Generic- Multi-Card USB Device: 0 GB, 0 Partitions; Seagate Expansion Desk USB Device, 1 partition, External hard disk media, 1.82TB
- Antivirus
- Kaspersky
- Browser
- Chrome; IE, Mozilla
- Other Info
- SystemInfo took < 1 sec to download but then 5 min to come up (due to the problem)