I'm using Windows 7 Home Premium. Up until about a week ago I had few problems. But starting about then, certain aspects of the computer would cease working for a minute or two. I could not do anything which requires connection to the Internet, no ping, no new pages, no refresh. Also, I could not launch programs (from the Start Menu or anywhere). I could use programs already running, like Word, in that I could scroll through the opened document but could not print or do anything new. Then after a minute or two, it seems back to normal. Programs I tried to launch would launch and any browser-related requests would all start to work. I've run Kaspersky and MalwareBytes which report nothing wrong. While this is happening, if a DOS window is open I can do some limited things and I can use Windows Explorer if it is already open, but nothing new.
Any ideas where to proceed from here?
RON
Any ideas where to proceed from here?
RON
My Computer
At a glance
Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz4.00 GBIntel(R) HD Graphics Family
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
- CPU
- Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
- Motherboard
- Dell Inc. 0GDG8Y
- Memory
- 4.00 GB
- Graphics Card(s)
- Intel(R) HD Graphics Family
- Sound Card
- (1) Conexant HD Audio (2) Intel(R) Display Audio
- Monitor(s) Displays
- Nothing appears in systeminfo for Monitor.
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- WDC WD10EALX-759BA1 ATA Device, 3 partitions, size: 931.51 GB; Generic- Multi-Card USB Device: 0 GB, 0 Partitions; Seagate Expansion Desk USB Device, 1 partition, External hard disk media, 1.82TB
- Antivirus
- Kaspersky
- Browser
- Chrome; IE, Mozilla
- Other Info
- SystemInfo took < 1 sec to download but then 5 min to come up (due to the problem)
