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Unable to download any programs
About a month ago I bought a Dell Inspiron 1564with Windows 7. I have not been able to download any programs except Itunes, which is very slow. For example it starts to download Skype and gets about halfway through then a message pops up saying it cannot download. It has done the same with other programs and I just can't seem to fix it. I have tried resetting my internet settings, but that did not help either.
Computer Manufacturer/Model Number Dell/Inspiron 1564 OS Microsoft Windows 7 Home Premium CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13 GHz Memory 3.9 GB Keyboard Standard PS/ 2 Keyboard
You will need to fill out your system specs so we know what we are dealing with..
Computer type PC/Desktop Computer Manufacturer/Model Number LENOVO K450 @3.0GHZ OS 64-bit Windows 8.1 Pro CPU Core(TM) i5 CPU 4330 Haswell @ 3.20GHz Motherboard LENOVO Memory 12.00 GB Graphics Card(s) Intel(R) HD Graphics Sound Card Intel HD integtrated Monitor(s) Displays HP 25' ISP Monitor Screen Resolution 1900/1020 Hard Drives (1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device Internet Speed 100mb down/10mb up
I added information. I'm new to this so I'm not sure if that is what you needed.
Computer Manufacturer/Model Number Dell/Inspiron 1564 OS Microsoft Windows 7 Home Premium CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13 GHz Memory 3.9 GB Keyboard Standard PS/ 2 Keyboard
Inspiron 15 (1564) Laptop | Dell
this is your comp correct?
Is the version of Windows a 64x installation?
Was the win7 an upgrade from XP or Vista? or did it come with computer already set up?
Computer type Laptop Computer Manufacturer/Model Number ASUS G60-RBBX05 OS Win7 Home Premium 64x CPU Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo) Memory 4 GB PC-6400 Hyundai (2X2) at 800Mhz Graphics Card(s) NVIDIA GeForce GTX 260M 1GB DDR3 VRAM Monitor(s) Displays 16" LED Backlit Screen Resolution 1366 x 768 on laptop 1600x1050 max res on 22" external mon Hard Drives OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm PSU 6-cell Lithium ion { lasts 1.5 hours } Case ASUS G60 Laptop Keyboard Chicklet type back-lit (white light) keyboard Mouse Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute Internet Speed Comcast 8.60mb/s up - 3.11mb/s down Antivirus MSE Browser Firefox Other Info General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(
Can you get a screenshot of the error message that is displayed when you download a program?
Computer type Laptop Computer Manufacturer/Model Number ASUS G60-RBBX05 OS Win7 Home Premium 64x CPU Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo) Memory 4 GB PC-6400 Hyundai (2X2) at 800Mhz Graphics Card(s) NVIDIA GeForce GTX 260M 1GB DDR3 VRAM Monitor(s) Displays 16" LED Backlit Screen Resolution 1366 x 768 on laptop 1600x1050 max res on 22" external mon Hard Drives OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm PSU 6-cell Lithium ion { lasts 1.5 hours } Case ASUS G60 Laptop Keyboard Chicklet type back-lit (white light) keyboard Mouse Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute Internet Speed Comcast 8.60mb/s up - 3.11mb/s down Antivirus MSE Browser Firefox Other Info General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(
It came on the computer already set up
Computer Manufacturer/Model Number Dell/Inspiron 1564 OS Microsoft Windows 7 Home Premium CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13 GHz Memory 3.9 GB Keyboard Standard PS/ 2 Keyboard
That's the message it gave me.
picture.jpg
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Computer Manufacturer/Model Number Dell/Inspiron 1564 OS Microsoft Windows 7 Home Premium CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13 GHz Memory 3.9 GB Keyboard Standard PS/ 2 Keyboard
can you try saving the file to the desktop
Computer type Laptop Computer Manufacturer/Model Number ASUS G60-RBBX05 OS Win7 Home Premium 64x CPU Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo) Memory 4 GB PC-6400 Hyundai (2X2) at 800Mhz Graphics Card(s) NVIDIA GeForce GTX 260M 1GB DDR3 VRAM Monitor(s) Displays 16" LED Backlit Screen Resolution 1366 x 768 on laptop 1600x1050 max res on 22" external mon Hard Drives OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm PSU 6-cell Lithium ion { lasts 1.5 hours } Case ASUS G60 Laptop Keyboard Chicklet type back-lit (white light) keyboard Mouse Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute Internet Speed Comcast 8.60mb/s up - 3.11mb/s down Antivirus MSE Browser Firefox Other Info General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(
If that doesn't work, clear out your cookies and temp files. you can do this through IE >tools>internet options>General tab (I think) Delete cookies and Delete files.
Computer type Laptop Computer Manufacturer/Model Number ASUS G60-RBBX05 OS Win7 Home Premium 64x CPU Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo) Memory 4 GB PC-6400 Hyundai (2X2) at 800Mhz Graphics Card(s) NVIDIA GeForce GTX 260M 1GB DDR3 VRAM Monitor(s) Displays 16" LED Backlit Screen Resolution 1366 x 768 on laptop 1600x1050 max res on 22" external mon Hard Drives OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm PSU 6-cell Lithium ion { lasts 1.5 hours } Case ASUS G60 Laptop Keyboard Chicklet type back-lit (white light) keyboard Mouse Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute Internet Speed Comcast 8.60mb/s up - 3.11mb/s down Antivirus MSE Browser Firefox Other Info General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(
