Unable to get speaker working although device manager says working ok

metro5053

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Hi,
Asus MoBo P7P55D LE, I tried to update my drivers using a program that detects new drivers. Unfortunately when it had finished, I did not have any sound. Speakers plug into the rear panel and headphone into the front panel. Been into the device manger and all devices are working correctly. Went to the Asus site to download the via/nvidia drivers but when they downloaded, I used the setup but windows says it cannot find the drivers, also used the Mobo disk and again windows says cannot find drivers, so at a loss. I somehow managed to get the front headphone jack working but has a permanent hiss on it. Any suggestions would be appreciated
Thanks and Regards
Bob
 

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First off NEVER use one of the sites that scans your system to see if you need driver updates. There too many posts of people having problems after using one of those sites.

You can Rollback the drivers that were installed. Go to the Device Manager, display each of the devices (one at a time) and in the properties for the device. click on Driver Tab and then click Rollback Driver. This should get you back to where you were before you did whatever update.
 

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Thanks for that, unfortunately it did not work, think I will have to format the hdd and start again
 

My Computer My Computer

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Windows 7Amd2 triple core 2.84GB 1333Mhz
Computer Manufacturer/Model Number
i386
OS
Windows 7
CPU
Amd2 triple core 2.8
Motherboard
gigabyte ma
Memory
4GB 1333Mhz
Sound Card
ATI Radeon HD 4670
Monitor(s) Displays
BebQ
Hard Drives
WD 2 x 500Gb SATA2
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Case
CoolerMaster Scout
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If you do, save your user data to some other media as it will be lost when you format and install.
 

My Computer My Computer

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
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BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
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100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
G'day Fireberd.
Thanks for your help.
Story so far:
I have tried to re-install the dirver from the Mobo and Gigabyte disk, but cannot get windows to access the Setup.exe file
I have three HDD C: D: E: my dvd burner is drive letter F: When I insert the disk in drive F: and try to exe the setup, windows says the following: Windows cannot find F:\setup.exe make sure you typed the name correctly and try again.
Well this has got me stumped
Regards
Bob:banghead:
 

My Computer My Computer

At a glance

Windows 7Amd2 triple core 2.84GB 1333Mhz
Computer Manufacturer/Model Number
i386
OS
Windows 7
CPU
Amd2 triple core 2.8
Motherboard
gigabyte ma
Memory
4GB 1333Mhz
Sound Card
ATI Radeon HD 4670
Monitor(s) Displays
BebQ
Hard Drives
WD 2 x 500Gb SATA2
PSU
650W
Case
CoolerMaster Scout
Cooling
4 x Fanx
Something in the Windows OS is messed up. Sadly it looks more and more like the reinstall will be required.
 

My Computer My Computer

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
G'day Fireberd.
Thanks for your help.
Story so far:
I have tried to re-install the dirver from the Mobo and Gigabyte disk, but cannot get windows to access the Setup.exe file
I have three HDD C: D: E: my dvd burner is drive letter F: When I insert the disk in drive F: and try to exe the setup, windows says the following: Windows cannot find F:\setup.exe make sure you typed the name correctly and try again.
Well this has got me stumped
Regards
Bob:banghead:

Is that the full path to the location of the file? My guess is that the disc that contains multiple drivers if it is one that is provided with the motherboard so it will be something along the lines of F:\DIRECTORY NAME\setup.exe
 

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I used to have a Gigabyte motherboard (Z77 UD5H) and the Gigabyte disc that came with it had an autorun program that would install everything. But it also had a menu to select which drivers you wanted to install. From memory, I think it would show which were installed and which were not, although if you want to reinstall one that was listed as installed you are able to do that.

One note, DO NOT install the EasyTune program as it can cause (DPC) Latency problems plus others.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Hi Guys,
decided to reformat the HDD, so seems everything is ok now, thanks for your help
Regards
Bob
 

My Computer My Computer

At a glance

Windows 7Amd2 triple core 2.84GB 1333Mhz
Computer Manufacturer/Model Number
i386
OS
Windows 7
CPU
Amd2 triple core 2.8
Motherboard
gigabyte ma
Memory
4GB 1333Mhz
Sound Card
ATI Radeon HD 4670
Monitor(s) Displays
BebQ
Hard Drives
WD 2 x 500Gb SATA2
PSU
650W
Case
CoolerMaster Scout
Cooling
4 x Fanx
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