Unable to Install Certain Updates

C

Critical Mass

New member
Local time
5:55 AM
Messages
6
Location
Philadelphia, PA
Hi all!

So here's my problem. I never realized it, but my Windows Updates have been turned off for a while. Like, over a year... :mad:

Anyway, I've been dabbling in Korean, and wanted to install the Korean language pack so that I could type Korean characters. That's when I realized there were over 100 updates available.

I selected all the important updates, plus the Korean LP, but in the end, there were some that would not install, including the Korean LP.

I searched around, and other people who had the same problem were directed to download and install the updates manually. All except the Korean, which wasn't listed. I tried all that, and they all failed as well.

As a last resort, I did a full System Restore to the days before the update, and tried again. Still no luck.

They are as follows:
Security Update for Windows 7 for x64-based Systems (KB3060716)
Security Update for Windows 7 for x64-based Systems (KB3071756)
Security Update for Windows 7 for x64-based Systems (KB3097966)
Security Update for Windows 7 for x64-based Systems (KB3126587)
Security Update for Windows 7 for x64-based Systems (KB3126593)
Update for Windows 7 for x64-based Systems (KB3080149)
Korean Language Pack - Windows 7 Service Pack 1 for x64-based Systems (KB2483139)

Every time I shut the computer down, it tries to install them, but fails.
I realize that by not updating for a year, I was taking a risk, so therefore I'm comfortable simply hiding the updates so they don't re-attempt each time. However, I really do want that Korean pack. I get an error "80073712".

Thanks in advance.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
AMD FX(tm)-6300 Six-Core Processor
Motherboard
GIGABYTE GA-78LMT-USB3
Memory
8GB
Graphics Card(s)
ASUS Radeon R7 240 DirectX 11.2 R7240-2GD3-L
Sound Card
Std
As for the Error Codes, all I get is what's in the screenshot (see attached).

I know the Posting Instructions had a screenshot showing exactly where to look, but the hyperlink or picture doesn't appear for me.

I've tried to attached is the CBS log, but when I select the file to Upload, the "Manage Attachments" window just says, "Uploading File(s) - Please Wait" and "Sending request to www.sevenforums.com" and hangs there. I'm able to attach SFCDETAILS.TXT but not CBS.ZIP. Even tried a CBS.RAR file. Please advise.
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
AMD FX(tm)-6300 Six-Core Processor
Motherboard
GIGABYTE GA-78LMT-USB3
Memory
8GB
Graphics Card(s)
ASUS Radeon R7 240 DirectX 11.2 R7240-2GD3-L
Sound Card
Std
MGadig

Hi Critical,
Wben353 meant run and post the results of the Mgadiag tool, ITS in the very first post of this sub-forum.

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
torchwood said:
Hi Critical,
Wben353 meant run and post the results of the Mgadiag tool, ITS in the very first post of this sub-forum.

Roy
Click to expand...

I clicked on the link Wben353 provided and followed the instructions. Nowhere in there did it mention a Mgadiag tool.

However, in the interest in obtaining help, I searched around and found it myself. The results are here:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {37311CA1-A3CF-40F9-9D59-909D27925123}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{37311CA1-A3CF-40F9-9D59-909D27925123}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3480175284-2089762506-3277513195</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-78LMT-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FA</Version><SMBIOSVersion major="2" minor="4"/><Date>20130423000000.000000+000</Date></BIOS><HWID>544F3F07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT   </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0372014
Installation ID: 019945490654811726864816099732756921974305616204023525
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/19/2016 7:55:10 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:2:2016 12:17
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: OAAAAAIABAABAAEAAQACAAAAAgABAAEAln1E+0AuySdU8hAz4KgYiKI4ik8b7Iqbfrd6yOpTdjI=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            GBT           GBTUACPI
  FACP            GBT           GBTUACPI
  HPET            GBT           GBTUACPI
  MCFG            GBT           GBTUACPI
  MSDM            GBT           GBTUACPI
  SLIC            GBT           GBTUACPI
  SSDT            AMD           POWERNOW
 
Last edited by a moderator:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
AMD FX(tm)-6300 Six-Core Processor
Motherboard
GIGABYTE GA-78LMT-USB3
Memory
8GB
Graphics Card(s)
ASUS Radeon R7 240 DirectX 11.2 R7240-2GD3-L
Sound Card
Std
Activate

Hi CritcalMass,
Please download and run KB971033.
The report is showing as unactivated, this will repair it.
Rerun the MGAdiag and post the report.

Dont think it will work, as you have a retail motherboard with an OEM product key, which makes it non-genuine.

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
I should have known. A guy I worked with 2 years ago told me that if I wanted to buy the components for a new computer, for $100 he would assemble it and install Windows 7 "using the activation key from his old computer" which he wasn't using any more, because his new computer was Windows 8.

I Googled that update, downloaded, and installed it. Rebooted and then ran MGAdiag again. Results are below. I will try to reinstall the updates now.

BTW, love the avatar, but didn't like the show. Well, I did until I was forced to watch men deep-kissing other men. I don't care what people do in their lives, but I didn't need that in my Doctor Who.


Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {37311CA1-A3CF-40F9-9D59-909D27925123}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{37311CA1-A3CF-40F9-9D59-909D27925123}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3480175284-2089762506-3277513195</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-78LMT-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FA</Version><SMBIOSVersion major="2" minor="4"/><Date>20130423000000.000000+000</Date></BIOS><HWID>544F3F07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT   </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0372014
Installation ID: 019945490654811726864816099732756921974305616204023525
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/20/2016 11:21:59 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:2:2016 12:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIABAABAAEAAQACAAAAAgABAAEAln1E+0AuySdU8hAz4KgYiKI4ik8b7Iqbfrd6yOpTdjI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            GBT           GBTUACPI
  FACP            GBT           GBTUACPI
  HPET            GBT           GBTUACPI
  MCFG            GBT           GBTUACPI
  MSDM            GBT           GBTUACPI
  SLIC            GBT           GBTUACPI
  SSDT            AMD           POWERNOW
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
AMD FX(tm)-6300 Six-Core Processor
Motherboard
GIGABYTE GA-78LMT-USB3
Memory
8GB
Graphics Card(s)
ASUS Radeon R7 240 DirectX 11.2 R7240-2GD3-L
Sound Card
Std
MS are happy

Well CriticalMass,
Looks like MS are happy with it ;), well at least for now.
The updates should work.
Who am i to argue with them.

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
They didn't work :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
AMD FX(tm)-6300 Six-Core Processor
Motherboard
GIGABYTE GA-78LMT-USB3
Memory
8GB
Graphics Card(s)
ASUS Radeon R7 240 DirectX 11.2 R7240-2GD3-L
Sound Card
Std
I do see a problem.

You have a Gigabyte retail motherboard using a OEM/SLP COA key.
That alone is not correct or legal.

You also have this in your log.
Windows Product ID: 00426-OEM-8992662-00006
Click to expand...
SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-78LMT-USB3
Click to expand...
Which is for this.

Win 7,Ultimate,ACER/GATEWAY/PACKARD,XXXXX-OEM-8992662-00006

Their again indicates counterfeit installation.

A Clean Install of Windows 7 with the proper COA matching key is what is needed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Layback Bear,

Thank you, but you're merely being redundant, since Torchwood and I have obviously discussed the issue and the circumstances of how I got stuck with this version.

It's obvious the folks here are either unable or unwilling to help me any further, so thank you for your help already. Considering Windows 7 is not available any more, I cannot possibly do what you suggest. I guess my only options are to forget the updates or simply install Windows 10.

Thank you for your time.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
AMD FX(tm)-6300 Six-Core Processor
Motherboard
GIGABYTE GA-78LMT-USB3
Memory
8GB
Graphics Card(s)
ASUS Radeon R7 240 DirectX 11.2 R7240-2GD3-L
Sound Card
Std
If you want to use Windows 7, just buy Windows 7 and install it.
I personally by all my Windows operating systems from a local dealer.
We will gladly help you with the install if need be.

I do not help with counterfeit anything.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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