Solved Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490

[radenko]

I'm running windows seven home premium (32 bit) and having trouble updating for some time.
Hope someone can help me.
I attach the error codes picture.
I also tried to attach the cbs folder, but even after zipping it, it's still almost 30MB and I can't upload it.
Any suggestions?
Thanks.

 

[NoelDP]

remove the older CBSPersist files from the archive until the resulting file is under the 8MB limit - or upload the full set to a fileshare site, and post a link.

 

[radenko]

Here is the link to the cbs zip file:
https://www.**************/?ixfibg37w5h3bhy

 

[NoelDP]

This error repeats in the large log...

2015-06-06 03:00:36, Error                 CBS    Failed to resolve package 'Package_38_for_KB3045999~31bf3856ad364e35~x86~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CSI    [EMAIL="00000757@2015/6/6:00:00:36.571"]00000757@2015/6/6:00:00:36.571[/EMAIL] CSI Transaction @0x2729050 destroyed
2015-06-06 03:00:36, Info                  CBS    Perf: InstallUninstallChain complete.
2015-06-06 03:00:39, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:39, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:39, Info                  CBS    WER: Generating failure report for package: Package_for_KB3061518~31bf3856ad364e35~x86~~6.1.1.0, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent

There are no errors in the SFC log - and CheckSUR found and fixed one problem the first time it was runback in April - and found nothing since.

With luck, this Fixit will work...
http://support.microsoft.com/kb/971058

If you get the option, run it in normal mode first, then Aggressive mode - then reboot and try windows update again.

 

[radenko]

Thank you, but that didn't work. I didn't get the option to run it in a specific mode.

 

[NoelDP]

OK - please post the latest CBS.log (compressed) and the Windowsupdate.log file (compressed) again

 

[radenko]

Thank you NoelDP. Here's the link to latest cbs log.
https://www.**************/?ixfibg37w5h3bhy
and here's the windowsupdate.log file

 

[NoelDP]

Let's try installing this update from the standalone file...

https://www.microsoft.com/en-us/download/details.aspx?id=47149

 

[radenko]

Thank you. Isn't that an update for 64bit windows?

 

[NoelDP]

Woops - you're right!
(comes from looking at your specs, rather than the data!)
https://www.microsoft.com/en-us/download/details.aspx?id=47074

 

[radenko]

The installation didn't work.

 

[NoelDP]

OK - post the new Windowsupdate.log file, please.

 

[radenko]

Here it is

 

[NoelDP]

Try uninstalling KB3045999 - what happens?

 

[radenko]

There is no such update installed on my PC.

 

[radenko]

Can anyone please help me?

 

[NoelDP]

Please post a new set of logs (SFC and CheckSUR) - something may have changed

 

[radenko]

http://www.**************/download/227p6r3w4wyx9rp/CBS1407.rar

 

[NoelDP]

Good - SFC found nothing new, at least.
The background data in the CBS log shows the following repeating error sequence...

2015-07-14 09:39:14, Info                  CBS    Perf: Resolve chain started.
2015-07-14 09:39:14, Info                  CSI    000001d7@2015/7/14:06:39:14.457 CSI Transaction @0x1597930 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [78]"TI1.30457343_3345500781:2/Package_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38"

2015-07-14 09:39:14, Info                  CBS    Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to install catalog file \\?\C:\Windows\SoftwareDistribution\Download\023e6a375a7a7fa0913aac52a647669b\Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38.cat for package [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to install catalog for package: Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38 [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to stage package manifest. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to add package. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to persist package: Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    Failed to update states and store all resolved packages. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CSI    000001d8@2015/7/14:06:39:14.631 CSI Transaction @0x1597930 destroyed
2015-07-14 09:39:14, Info                  CBS    Perf: Resolve chain complete.
2015-07-14 09:39:14, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
2015-07-14 09:39:14, Info                  CBS    WER: Generating failure report for package: Package_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38, status: 0x8e5e03fb, failure source: Resolve, start state: Resolved, target state: Staged, client id: WindowsUpdateAgent

 

[NoelDP]

A reset of Windows Update is supposed to fix the above errors...
See this Tutorial - work through the options one at a time, testing WU after each one (and a reboot before and after the test!)
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html