Unable to launch any apps (I guess .exe)

piattj

New member
Member
Local time
2:23 PM
Messages
92
Location
UK
My laptop (Sony Vaio / Win 7 Pro 64 bit) began playing up a couple of months ago, occasionally clicking on an icon (eg Firefox, Outlook...) in the taskbar (or from the start menu as well) failed to launch the program. The 'cursor wheel' would spin but then a few seconds later...nothing. A reboot generally fixed it. Over the past couple of months this has got much worse, to the point where now nothing will launch and a reboot doesn't fix it.
In safe mode, all appears to be OK. I am working in safe mode now.
I tried sfc /scannow. No problems reported
I have run virus scans with: G Data, SAS, MBAM, MSE, Spybot. No malware reported.
Before I surrender & reinstall Windows, can anyone suggest a course of action to troubleshoot this?
In the event viewer there are a shedload of errors of various types -typically relating to (1) inability to pick up an IP froDHCP server or (2) Microsoft Security Client OOBE stopped. Dunno if they are relevant or just normal running.

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel i5 7604GB DDR3 (2 x 2GB CorsairGigabyte GTX 460
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec

My Computer My Computer

At a glance

Windows 10 Pro 64-BitIntel(R) Core(TM) i5-4460 CPU @ 3.20 GHz(4CPU...8192 RAMNVIDIA GeForce 710
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte Technology Co. Ltd.
OS
Windows 10 Pro 64-Bit
CPU
Intel(R) Core(TM) i5-4460 CPU @ 3.20 GHz(4CPU's), ~3.2GHz
Motherboard
Gigabyte B85M-HD3-A
Memory
8192 RAM
Graphics Card(s)
NVIDIA GeForce 710
Sound Card
Integrated High Definition audio with Realtek ALC888 codec
Monitor(s) Displays
Acer V183HV Ab 18.5" LCD Display
Screen Resolution
1366 x 768
Keyboard
HP
Mouse
HP
Internet Speed
100mbps
Antivirus
Microsoft Security Essentials
Browser
Chrome, Firefox
updated info

UPDATE 1: The file association fix didn't fix it. Still same issue. I can occasionally launch one (eg Outlook) app but then nothing else launches. Often nothing will launch. So it's not hard & fast.

UPDATE 2: I normally run in standard user mode for added security. When I change my account from standard to an administrator level account the problem no longer appears.

UPDATE 3: I created another (standard user) account and that works fine. All launch fine

QUESTION: Why would the above changes make a difference & what are the implications ?? Clearly there's still a problem, just masked(?) by switching to administrator mode...but I feel the problem still exists. Any advice / experiences / suggestions for troubleshooting welcomed.

Any thoughts welcomed...
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel i5 7604GB DDR3 (2 x 2GB CorsairGigabyte GTX 460
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
No ideas or troubleshooting tips? Really could do with your help here! I'm out of ideas...

Thx!
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel i5 7604GB DDR3 (2 x 2GB CorsairGigabyte GTX 460
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
If a new user account fixes things, then your profile is corrupted. That can be difficult to troubleshoot. Have you messed with the registry at all (in your broken profile)?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
I agree with KegoBeer.

I recommend you move info from the bad to the good profile, that is, move the contents of the documents folder, the pics folder etc over to the new profile. After moving then be sure everything under the old profile is moved and deleted, then delete the old profile.

You will want to sign in under an admin account to make the moves.

karl
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Thanks for the input.

Nope, not messed with the registry. Though I guess it could have got messed up some other way - through hw error, SW installs, just generally getting out of shape (gawd that sounds limp...).
But am I right in supposing that Windows can just get messed up over time and the best thing to do might be a re-install?
I'm OK doing a re-install (put aside a day) if that's the best advice... Ta!!!
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel i5 7604GB DDR3 (2 x 2GB CorsairGigabyte GTX 460
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
Thanks for the input.

Nope, not messed with the registry. Though I guess it could have got messed up some other way - through hw error, SW installs, just generally getting out of shape (gawd that sounds limp...).
But am I right in supposing that Windows can just get messed up over time and the best thing to do might be a re-install?
NO!


I'm OK doing a re-install (put aside a day) if that's the best advice... Ta!!!

See my previous post re moving everything over and then deleting the old account.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
If you're able to create new working users, I wouldn't worry about doing a reinstall. You'll likely not run across this again (as long as you don't play around with those user registry files and the registry itself -- it may be helpful to adjust your system so that it automatically hides system files).

The following link is for Vista, but you may find it useful (especially regarding any email accounts you may have associated with the corrupt user account):

Fix a corrupted user profile

Although the title mentions "fix" a user profile, it's really just a method of recovery by doing what you've already started. The old corrupt profile gets deleted in the end, it doesn't get "fixed".
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
The weird thing is that I've since reverted to using my account with admin privileges and it's all working OK again.

I started preparing to create & shift to a new account but tried my original account and, for the past day or so, all has been working just fine.

Odd... :shock:

Not sure if I should be pleased or suspicious... :confused:
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel i5 7604GB DDR3 (2 x 2GB CorsairGigabyte GTX 460
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64 bit
CPU
Intel i5 760
Motherboard
ASUS P7P55D-E PRO
Memory
4GB DDR3 (2 x 2GB Corsair
Graphics Card(s)
Gigabyte GTX 460
Sound Card
Asus DX
Monitor(s) Displays
BENQ HDMI
Hard Drives
128GB SSD
+ Seagate 500GB SATA
PSU
Lian-Li Extreme 650W PSU
Case
Lian-Li PC60FNWX
Cooling
2 x chassis fans; Thermalright MUX-120 CPU cooler
Internet Speed
34Mb/sec
The weird thing is that I've since reverted to using my account with admin privileges and it's all working OK again.

I started preparing to create & shift to a new account but tried my original account and, for the past day or so, all has been working just fine.

Odd... :shock:

Not sure if I should be pleased or suspicious... :confused:

Maybe pleased is appropriate, with a touch of wariness.

Could be that Windows corrected the problem, but I'd be wary for quite a few logons...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Back
Top