Unable to remotely connect to my office computer after it was upgradin

Stew4800

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My computer at work was upgraded this week. I am now unable to use my remote Desktop Connection. I follow the same procedure I have always used but now get a window askihg for my credentials. I enter my user name and password but then get a window stating " Your Credentials did not work ". I am able to connect from other computers in my office.
 

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64
OS
64
Welcome to Windows Seven forums!

From your post I understand your home PC is window 7 x64. But what OS your office PC had and presently has?

This upgradation is only hardware with same OS or both or only software?

We need this information to attempt to give you an answer.

As you are able to access your system from within your office, this could be a configuration issue with the firewall in your office and the group policy on your office server.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate 64-bit SP1i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Br...4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)Video Intel(R) HD Graphics Family, 1696MB ava...
Computer Manufacturer/Model Number
Toshiba Satellite P775-S7232
OS
MS Windows 7 Ultimate 64-bit SP1
CPU
i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Bridge 32nm
Motherboard
Toshiba PHRAA ver. PSBY1U-00F003
Memory
4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)
Graphics Card(s)
Video Intel(R) HD Graphics Family, 1696MB available memory
Sound Card
Realtek High Definition Audio version=6.0.1.6323
Monitor(s) Displays
17.3 " Trubrite TFT LCD, LED Backlit
Screen Resolution
1600x900 32 bit, Native support for 720P content
Hard Drives
TOSHIBA MK6476GSXN
580.614 [GB] partitioned C: 80GB and D: 500GB with hidden recovery partitons.

Spare bay for 2nd HDD but no SATA connector :-(
PSU
Toshiba AC/DC Adapter
Case
Notebook
Cooling
Built-in Fan
Keyboard
Premium Raised Tile keyboard
Mouse
Logitech M215 wireless mouse
Internet Speed
Not fast enough
Other Info
Built-in Harman Kardon speakers with Dolby Advanced Audio, Waves MaxxAudio® 3. HDMI, 1xUSB3+3xUSB2 ports, WebCam, Battery life 4hrs 11mins, 4GB Readyboost SDHC card, WD My Book Essential Ext HDDs 2 TB, 2x1TB, My Passport SE 1TB and WDTV 1st Gen for Multimedia playing on a Sony Wega 32" LCD.
Recent addition to my toys are Asus Transformer Pad TF300T with 32GB onboard sd card + 32GB microsd card.
Make sure that your user account is a member of the Remote Desktop Users Group.


Dave
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7 2600K (O/C 4.7GHz)8GB Corsair Vengeance LP, DDR3, 1600MhzNvidia GTX 460 Graphics Card
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2600K (O/C 4.7GHz)
Motherboard
Asus ROG Maximus IV Extreme-Z - Intel Z68 Chipset
Memory
8GB Corsair Vengeance LP, DDR3, 1600Mhz
Graphics Card(s)
Nvidia GTX 460 Graphics Card
Sound Card
Onboard
Monitor(s) Displays
Dell E228WFP
Hard Drives
2 x 500GB Samsung SpinPoint Drives (1 for OS, 1 for Data and Apps)
PSU
CoolerMaster 1000W
Case
CoolerMaster HAF
Cooling
Air
Internet Speed
Fibre - 60MB Down, 30MB Up
Antivirus
ESET NOD32 Antivirus
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