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Unable to Uninstall RealPlayer with RealTimes
Hey everybody, I'm having some troubles uninstalling RealPlayer with RealTimes. I want to remove these programs as I've noticed that their services continue to startup with Windows even after disabling them, plus they're eating away at my CPU usage, causing my CPU to work at 100% all the time. However, I noticed that RealPlayer and RealTimes are not listed in the programs to remove in CCleaner and in Windows's Programs and Features option. I also checked to see if there was an uninstallation executable in the program's directories, but there was none. How am I supposed to remove RealPlayer and RealTimes? Any responses will be grateful. Thanks!
Windows 7 Home Premium x64
Computer typeLaptop Computer Manufacturer/Model NumberHP OSWindows 7 Home Premium x64 AntivirusAVG AntiVirus BrowserFirefox
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Do you have the following?
C:\Program Files\Real\RealPlayer\Update\r1puninst.exe
Microsoft Windows 7 Home Premium 64-bit 7601 ... AMD C-60 APU with Radeon(tm) HD Graphics 4.00 GB AMD Radeon HD 6290 Graphics Computer typeLaptop Computer Manufacturer/Model NumberASUS OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUAMD C-60 APU with Radeon(tm) HD Graphics MotherboardASUSTeK COMPUTER INC. X501U Memory4.00 GB Graphics Card(s)AMD Radeon HD 6290 Graphics Sound Card(1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesHitachi HTS545050A7E380 SATA Disk Device AntivirusComodo CIS & FW, SecureAplus App Whitelisting, Threatfire BrowserCyberfox 64bit, Opera 64bit, Airfox Other InfoSpy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
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Nope, I don't. These are the executables I have in that folder:
realonemessagecenter.exe
realsched.exe
rnxproc.exe
upgrdhlp.exe
Windows 7 Home Premium x64
Computer typeLaptop Computer Manufacturer/Model NumberHP OSWindows 7 Home Premium x64 AntivirusAVG AntiVirus BrowserFirefox
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If you like you can run UVK and scan your Windows Partition so that we can see what's running, what's starting up and what is installed.
UVK - Ultra Virus Killer
Zip and upload the scan results (text file)
Microsoft Windows 7 Home Premium 64-bit 7601 ... AMD C-60 APU with Radeon(tm) HD Graphics 4.00 GB AMD Radeon HD 6290 Graphics Computer typeLaptop Computer Manufacturer/Model NumberASUS OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUAMD C-60 APU with Radeon(tm) HD Graphics MotherboardASUSTeK COMPUTER INC. X501U Memory4.00 GB Graphics Card(s)AMD Radeon HD 6290 Graphics Sound Card(1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesHitachi HTS545050A7E380 SATA Disk Device AntivirusComodo CIS & FW, SecureAplus App Whitelisting, Threatfire BrowserCyberfox 64bit, Opera 64bit, Airfox Other InfoSpy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
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Also check here:
C:\Program Files\Common Files\Real\Update\rnuninst.exe
C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe
C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe
Microsoft Windows 7 Home Premium 64-bit 7601 ... AMD C-60 APU with Radeon(tm) HD Graphics 4.00 GB AMD Radeon HD 6290 Graphics Computer typeLaptop Computer Manufacturer/Model NumberASUS OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUAMD C-60 APU with Radeon(tm) HD Graphics MotherboardASUSTeK COMPUTER INC. X501U Memory4.00 GB Graphics Card(s)AMD Radeon HD 6290 Graphics Sound Card(1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesHitachi HTS545050A7E380 SATA Disk Device AntivirusComodo CIS & FW, SecureAplus App Whitelisting, Threatfire BrowserCyberfox 64bit, Opera 64bit, Airfox Other InfoSpy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
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Thanks for your help, Callender, but I actually just tried overinstalling RealPlayer for the second time and now the program appears in CCleaner for uninstallation. Thanks for your help though!
Windows 7 Home Premium x64
Computer typeLaptop Computer Manufacturer/Model NumberHP OSWindows 7 Home Premium x64 AntivirusAVG AntiVirus BrowserFirefox
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No problem. Thanks for letting us know. I was going to ask you for a link to download the program but you've sorted it out. Well done!
Microsoft Windows 7 Home Premium 64-bit 7601 ... AMD C-60 APU with Radeon(tm) HD Graphics 4.00 GB AMD Radeon HD 6290 Graphics Computer typeLaptop Computer Manufacturer/Model NumberASUS OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUAMD C-60 APU with Radeon(tm) HD Graphics MotherboardASUSTeK COMPUTER INC. X501U Memory4.00 GB Graphics Card(s)AMD Radeon HD 6290 Graphics Sound Card(1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesHitachi HTS545050A7E380 SATA Disk Device AntivirusComodo CIS & FW, SecureAplus App Whitelisting, Threatfire BrowserCyberfox 64bit, Opera 64bit, Airfox Other InfoSpy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware