Unable to update to Service Pack 1 - Windows 7 Home Pre x64

I

icyrainz

New member
Local time
5:27 AM
Messages
8
I'm having trouble updating to service pack 1 in Win 7 x64 Home Pre by Dell OEM.
There is another post that the problem can be solved using the log file so I have tried using the Readiness Tool and the log is as followed:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-11-19 19:02

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50

Summary:
Seconds executed: 682
Found 18 errors
CSI Manifest All Zeros Total count: 8
CBS MUM Corrupt Total count: 5
CBS Catalog Corrupt Total count: 5

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5.manifest
winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f.manifest
winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1.manifest
winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507.manifest
winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf.manifest
winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705.manifest
winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86.manifest
winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50.manifest
servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
Click to expand...
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
icyrainz said:
I'm having trouble updating to service pack 1 in Win 7 x64 Home Pre by Dell OEM.
Click to expand...

Are you trying to install SP1 through Windows Update?

Or through the stand-alone file available for download from Microsoft (windows6.1-KB976932-X64.exe), which is 903 MB in size?
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
@JMH: Thanks, I will try to follow those steps carefully.
@ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
icyrainz said:
@JMH: Thanks, I will try to follow those steps carefully.
@ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size :(
Click to expand...


Not really - it simply means that almost every file required is already installed. The standalone is that large because it contains every conceivable file that may be required by any computer - probably only half of it would be applicable to yours, even if you'd never updated your machine.

<back to lurking>
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello there lurker.....:)
Wondered when you would pop in.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
JMH said:
Hello there lurker.....:)
Wondered when you would pop in.
Click to expand...

:) - couldn't resist.
<slaps own wrist>
'Down, Shep!'
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
icyrainz said:
@JMH: Thanks, I will try to follow those steps carefully.
@ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size :(
Click to expand...

As a last resort, I would try the standalone.

I've seen instances where it worked when Windows Update would not.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
I've tried the standalone installer. The problem still persists. I think the problem comes from the OEM version of Dell that removes some window components and make it unable to update. I will try to reinstall a fresh version, also to get rid of the bloatwares in the system.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
You must log in or register to reply here.

Similar threads

Solved Windows 7 Service Pack 1 Windows Update Install?
Replies
16
Views
5K
Xp4me
X
windows 7 Service Pack 1 for x64 failed to update
Replies
3
Views
2K
torchwood
torchwood
Solved Windows update problem, code 800F0900 80073712
2
Replies
30
Views
7K
vodafone
V
  • Locked
Solved Windows 7 service pack 1 error 800736b3
Replies
5
Views
4K
kingdirtsmind
K
Error Code 800B0100 when installing system pack 1.
Replies
3
Views
2K
torchwood
torchwood
Back
Top