Solved Unable to update to Windows 7 SP1. TRUST_E_NOSIGNATURE (0x800b0100)

Ghostknife72

New member
Local time
10:19 AM
Messages
4
Location
NJ, USA
Hi All,

I just joined. :party:

After trying almost every method listed on the Internet, I give up trying to install Windows 7 SP1.

Here's what I've done so far:

-I've run sfc /scannow and it came back OK.
-Turned off all AV, Malware, Firewalls.
-Updated every driver I could.
-Applied every hotfix I could
-Downloaded and tried to run the SP1 from ISO image. Still nothing.
-Ran Lenovo Toolbox to updated whatever else I could. But I'll still get the "Trust error".

I've never had such an issue before updating. Really frustrating.

I ran the readiness tool and attached the persist log in the C:Windows\Logs\CBS directory.

Any help is appreciated. And if I need to add any additional information, please let me know and I will do so.

Thanks in advance.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64-bitIntel Core Duo8GB 1066MHz DDR31GB NVIDIA QUADRO FX
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo W700
OS
Windows 7 64-bit
CPU
Intel Core Duo
Memory
8GB 1066MHz DDR3
Graphics Card(s)
1GB NVIDIA QUADRO FX
Monitor(s) Displays
17" Laptop Display, 24" Samsung, 24" Acer
Screen Resolution
1920x1200
Hard Drives
2 Hitachi 500GB RAID 1
PSU
170W AC adapter
Case
Lenovo Laptop
Cooling
Lenovo Laptop
Keyboard
Logitech MK710 Wireless
Mouse
Logitech M705 Wireless Laser
Internet Speed
30Mbps DS / 6 Mbps US
Antivirus
Norton 360, MalwareBytes, AVG
Browser
Firefox, IE8
Other Info
Fingerprint Reader, HDD Encryption, SmartCard Reader, Docking Station.
The CheckSUR log reveals the following problems...
Code:
Unavailable repair files:
 winsxs\manifests\msil_system_b77a5c561934e089_6.1.7600.20960_none_9847e45631eced47.manifest
 winsxs\manifests\msil_system.resources_b77a5c561934e089_6.1.7600.20960_en-us_50b433a8b08e3fda.manifest
 winsxs\manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7600.20960_none_a88b599c1721191c.manifest
 winsxs\manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7600.16809_none_bf523197fd8007b5.manifest
 winsxs\manifests\msil_system.resources_b77a5c561934e089_6.1.7600.16809_en-us_677b0ba496ed2e73.manifest
 winsxs\manifests\msil_system_b77a5c561934e089_6.1.7600.16809_none_af0ebc52184bdbe0.manifest
 servicing\packages\Package_1_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2539634_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2539634_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2539634_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2539634_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2539634~31bf3856ad364e35~amd64~~6.1.1.0.cat

SFC found nothing of note.

I'll post a fix protocol for the CheckSUR failures later.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Looking forward to it. Thanks

Thanks Noel. Looking forward to trying it out when you post it. :)

If you have time, to satisfy my engineering curiosity (and maybe others as well)...how come these packages go missing? I didn't really do much to this particular machine, so I was surprised when it had such issues.
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Core Duo8GB 1066MHz DDR31GB NVIDIA QUADRO FX
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo W700
OS
Windows 7 64-bit
CPU
Intel Core Duo
Memory
8GB 1066MHz DDR3
Graphics Card(s)
1GB NVIDIA QUADRO FX
Monitor(s) Displays
17" Laptop Display, 24" Samsung, 24" Acer
Screen Resolution
1920x1200
Hard Drives
2 Hitachi 500GB RAID 1
PSU
170W AC adapter
Case
Lenovo Laptop
Cooling
Lenovo Laptop
Keyboard
Logitech MK710 Wireless
Mouse
Logitech M705 Wireless Laser
Internet Speed
30Mbps DS / 6 Mbps US
Antivirus
Norton 360, MalwareBytes, AVG
Browser
Firefox, IE8
Other Info
Fingerprint Reader, HDD Encryption, SmartCard Reader, Docking Station.
It's not that the files are missing as such - they are present, but all appear to be empty :(
This usually occurs where an update install gets interrupted suddenly for some reason (at least that's my guess)- possibly a power outage or a crash at just the wrong time.

back later.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - gk7aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder gk7aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, followed you instructions. Ran the CheckSUR tool and logs are attached below.

Tried to run the ISO again from DVD, same Trust E No Sig error.

Here are the latest logs:
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Core Duo8GB 1066MHz DDR31GB NVIDIA QUADRO FX
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo W700
OS
Windows 7 64-bit
CPU
Intel Core Duo
Memory
8GB 1066MHz DDR3
Graphics Card(s)
1GB NVIDIA QUADRO FX
Monitor(s) Displays
17" Laptop Display, 24" Samsung, 24" Acer
Screen Resolution
1920x1200
Hard Drives
2 Hitachi 500GB RAID 1
PSU
170W AC adapter
Case
Lenovo Laptop
Cooling
Lenovo Laptop
Keyboard
Logitech MK710 Wireless
Mouse
Logitech M705 Wireless Laser
Internet Speed
30Mbps DS / 6 Mbps US
Antivirus
Norton 360, MalwareBytes, AVG
Browser
Firefox, IE8
Other Info
Fingerprint Reader, HDD Encryption, SmartCard Reader, Docking Station.
CheckSUR is clear now.
Odd that you should be getting the same error still, but it may be that a dll file has become unregistered somehow...

Open an Elevated Command Prompt, and run the following commands...

Code:
[FONT=Verdana]net stop wuauserv [/FONT]
[FONT=Verdana]regsvr32 wuapi.dll /s [/FONT]
[FONT=Verdana]regsvr32 wups.dll /s [/FONT]
[FONT=Verdana]regsvr32 wuaueng.dll /s [/FONT]
[FONT=Verdana]regsvr32 wucltui.dll /s [/FONT]
[FONT=Verdana]regsvr32 wuweb.dll /s [/FONT]
[FONT=Verdana]regsvr32 msxml.dll /s [/FONT]
[FONT=Verdana]regsvr32 msxml2.dll /s [/FONT]
[FONT=Verdana]regsvr32 msxml3.dll /s [/FONT]
[FONT=Verdana]regsvr32 urlmon.dll /s [/FONT]
[FONT=Verdana]regsvr32 softpub.dll /s [/FONT]
[FONT=Verdana]regsvr32 initpki.dll /s [/FONT]
[FONT=Verdana]regsvr32 mssip32.dll /s [/FONT]
[FONT=Verdana]regsvr32 wintrust.dll /s [/FONT]
[FONT=Verdana]regsvr32 dssenh.dll /s [/FONT]
[FONT=Verdana]regsvr32 rsaenh.dll /s [/FONT]
[FONT=Verdana]regsvr32 gpkcsp.dll /s [/FONT]
[FONT=Verdana]regsvr32 sccbase.dll /s [/FONT]
[FONT=Verdana]regsvr32 slbcsp.dll /s [/FONT]
[FONT=Verdana]regsvr32 cryptdlg.dll /s [/FONT]
[FONT=Verdana]regsvr32 jscript.dll /s[/FONT]
[FONT=Verdana]net start wuauserv [/FONT]
[FONT=Verdana] [/FONT]
[FONT=Verdana].[/FONT]

then reboot, and try the update again - from the standalone installer, would probably be best.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Windows SP1 Installation Error Resolved.

Thanks Noel. I tried installation from the ISO image and it was a no-go.

However, on a whim I tried it through Windows Update. It worked and installed no problems.

Thanks very much for your help!! Worked perfectly.

:party:

Just an FYI to others reading this. You'll want to run "Check Updates" several times and reboot several more after installation of SP1. I think there were close to 90 various "important updates", most being Security fixes. Overall it took about 2 hours or so after installation of SP1. It is a slow process, but just let it run until it's happy.

Good luck to all that have this annoying issue.
 

My Computer My Computer

At a glance

Windows 7 64-bitIntel Core Duo8GB 1066MHz DDR31GB NVIDIA QUADRO FX
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo W700
OS
Windows 7 64-bit
CPU
Intel Core Duo
Memory
8GB 1066MHz DDR3
Graphics Card(s)
1GB NVIDIA QUADRO FX
Monitor(s) Displays
17" Laptop Display, 24" Samsung, 24" Acer
Screen Resolution
1920x1200
Hard Drives
2 Hitachi 500GB RAID 1
PSU
170W AC adapter
Case
Lenovo Laptop
Cooling
Lenovo Laptop
Keyboard
Logitech MK710 Wireless
Mouse
Logitech M705 Wireless Laser
Internet Speed
30Mbps DS / 6 Mbps US
Antivirus
Norton 360, MalwareBytes, AVG
Browser
Firefox, IE8
Other Info
Fingerprint Reader, HDD Encryption, SmartCard Reader, Docking Station.
From the sound of it, you may have fallen into the trap of attempting to run the installer from a virtual CD/DVD?? If so, that may have been what stalled it the last time - Windows doesn't much like that type of thing for major updates like Service Packs

If you actually created a physical disk, then it's possible that either the download was corrupt, or the burn failed.


Whatever, You have got a nice new updated OS to play with - have fun!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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