Unexpected Kernel Mode trap

walterono

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Just recently I've been getting blue screen crashes at apparently random intervals, all due to the same cause, according to NirSoft's BlueScreenView, which reports Unexpected_Kernel_Mode_Trap caused by address ntoskrnl.exe+70740. How do I troubleshoot this, because I have absolutely no idea. I tried to upload the minidump but apparently dmp files are not allowed?
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Quad CPU Q8400
Mr

Just recently I've been getting blue screen crashes at apparently random intervals, all due to the same cause, according to NirSoft's BlueScreenView, which reports Unexpected_Kernel_Mode_Trap caused by address ntoskrnl.exe+70740. How do I troubleshoot this, because I have absolutely no idea. I tried to upload the minidump but apparently dmp files are not allowed?[/QUOTE

Sorry - I realise I should have enclosed a zipped minidump, which I now do.
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Quad CPU Q8400
The dmp(s) point to ntkrnlmp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to enable driver verifier to help pinpoint the faulting driver..

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff80002c8aa04}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

These drivers are out of date and need to be updated, or uninstall the associated program.

Code:
fffff880`05197000 fffff880`05198e80   i1display_x64 i1display_x64.sys Tue Oct 04 12:43:03 2005 (4342B117) ... X-Rite i1Display LT Color Management Solution ... [url=http://www.bhphotovideo.com/c/product/484457-REG/X_Rite_EODLT_i1Display_LT_Color_Management.html]X-Rite i1Display LT Color Management Solution EODLT B&H Photo[/url]

fffff880`04a00000 fffff880`04a63d80   nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008 (48F8FD12) ... nVidia Ethernet Networking Driver (nForce chipset driver) ... [url=http://www.nvidia.com/Download/index.aspx]Drivers - Download NVIDIA Drivers[/url]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Thanks for the reply, but just a question: I've read elsewhere on the forum that people have got into trouble using driver verifier. Is this safe to do?
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Quad CPU Q8400
Yes it is safe ... just follow the instructions in my post and you'll be fine.. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Thanks a lot -- I'll keep you posted.
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Quad CPU Q8400
Just another quick question with regard to the out of date drivers you referenced in your original reply. How do I update the nVidia ethernet driver? I can't find it anywhere on the nVidia site and my nVidia graphic card driver is up to date (I assume these two are connected?)
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Quad CPU Q8400
Lets get a stable system first, then we'll tackle the out of date drivers ... also.. fill in your system specs... ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Tews I had the same problem walterono so I followed your advice with driver verifier and now my computer just keeps rebooting on its own when windows start. Please help man!!!! I don't know to do...:shock:
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
CPU
Intel Core2 Quad Q9550 @2.83GHz
Motherboard
Asus P5Q3
Memory
2x Corsair VS2GB1333D3 (2GB DDR3)
Graphics Card(s)
ASUS EAH4870
Sound Card
Built-in Realtek HD audio
Monitor(s) Displays
LG w2453V
Screen Resolution
1920x1080
Hard Drives
2x Hitachi 320GB @7200rpm
PSU
XPOWER XPR-1000 ACTIVE PFC-ATX 12V 1000W
Case
Raidmax Gaming blue
Cooling
5 fans (+1 built in psu, + Copper cooler for processor)
Tews:

I followed your instructions to enable the verifier and after that there has been a BSOD. But my Windows is 8 Developer and I do not know where and how to find the log with the results. Could you guide me? tks
 

My Computer

Computer Manufacturer/Model Number
Mounted
OS
Windows Developer preview 64 bits
CPU
Intel Core2Duo E8400 3.0 GHz
Motherboard
GIGABYTE Motherboard - Socket 775 - GA-X48-DQ6 - Rev 1.1
Memory
4Gb OCZ XTC Platinum OCZ2P10662G - 5-5-5-15
Graphics Card(s)
NVIDIA GeForce GT 220 PCI Express
Sound Card
Realtek ALC889A @ High Definition Audio Controller - OnBoard
Monitor(s) Displays
Samsung SyncMaster T220(G)
Hard Drives
Disk nº1 - SAMSUNG HD502HI (500 GB)
Disk nº2 - SAMSUNG HD502IJ (500 GB)
PSU
Corsair 450W - CMPSU-450VX
Case
Generic
Cooling
Cooler Master
May I suggest starting a thread in Crashes and Debugging on Windows 8 Forums ?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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