Unexpected Shutdown

yrralrellim

New member
Local time
3:58 AM
Messages
54
Location
Shenandoah Valley, VA
Unexpected shutdown - Win7 Pro 32-bit. First time on this O/S. Windows updates completed. Hobby project: Dell Latitude C640; 2GB RAM; NEW 60GB hdd. When Win7 Ultimate was installed (a previous thread), I checked memory sticks independently with Win 7 memory checker -- all was okay. Would someone please analyze and point me in the right direction? Thank you.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
Please run the DM Log Collector again, there are several files missing.
Before uploading, check if the content is at least
  • 18 .txt,
  • 1 .nfo,
  • 1 or more dump files
If this is NOT the case, try booting in safe mode and run the tool again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
From Safe Mode

Looks better to me but maybe still incomplete .......
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
What OS was previously installed?
Your BIOS dates from 2004, 5 years before Windows 7 was released.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Dell says the unit shipped 1/15/2003 with XP Pro. The counterfeit Windows 7 Ultimate OS was installed when I purchased the unit on eBay. Strange, but the laptop has what appears to be a good "Windows 7" decal on the lower right hand side of the laptop , right next to the "Intel Pentium Inside" decal. Obviously another fake. I updated the BIOS to the A10 (latest) version after I received the unit, before I installed Win7 Pro.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
Besides of the BIOS, I cannot real quick find something else then checking your memory.
This time prefered to run MemTest86+, the built-in feature isn't really as good as MemTest86+



Diagnostic Test

 RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
picture.php


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:
picture.php

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Will do the Memtest86 overnight tonight. Will post results and also update specs on this "project" laptop tomorrow. Thanks much!!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
I ran Memtest86 all night. 11 passes with 0 errors. Laptop's system specs updated per the tutorial. Thank you.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
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