Unidentified Network No Internet access.

[ik8ozv]

Hello to the list,
I have a problem with a PC of my friend that i had to reinstall the O.S.
When I try to connect to the Internet, cannot connect.

Under the taskbar, where there is the little one monitor that indicates the connection,
I see the blue circle spinning on it, but after a few seconds comes a yellow triangle.
If I put the mouse over it says:

Unidentified Network No Internet access.

The PC has as motherboard ASROCK K8NF6G-VSTA
and as Network card built-in Nvidia GeForce motherboard.
As operating system Windows 7.
As Router Linksys WAG200.
I also noticed that the little lights on the network card are not on and if I try to get into the router
with the IP address does not make me happen. I do not get even the id and password request page.
I'm sure both the router and the network cable are functioning because i use them on my own PC.
I am also sure that the build-in network works because i have tried to take off the Windows 7 and
installed the old Windows XP and it connetcted to the internet also with the light off.
Maybe it could be the network drivers for Windows 7 that i cannot findon the net.
Someone tell me what it might be and how to solve?
Thanks in advance.
Enzo

 

[PeaB4YouGo]

As per the usual instructions, we'll need to see the results of ipconfig /all. There are times, this problem is caused by something at the router config. I would point a browser at 192.168.1.1 and start checking things like DHCP config, etc,. Are there any other machines on your network? I'd like to see their ipconfig /all as well.

 

[ik8ozv]

As per the usual instructions, we'll need to see the results of ipconfig /all. There are times, this problem is caused by something at the router config. I would point a browser at 192.168.1.1 and start checking things like DHCP config, etc,. Are there any other machines on your network? I'd like to see their ipconfig /all as well.

First thanks for your reply.
As i said before this is a PC of a friend of mine that had problems.
It had WindowsXP and now i have installed Windows 7 32Bit.
I repeat the problem is just of the friend PC while on my own one all works perfectly.
This is te results of the ipconfig/all command of my PC:

Microsoft Windows [Versione 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Tutti i diritti riservati.

C:\Windows\system32>ipconfig /all

Configurazione IP di Windows

Nome host . . . . . . . . . . . . . . : Enzo-PC
Suffisso DNS primario . . . . . . . . :
Tipo nodo . . . . . . . . . . . . . . : Ibrido
Routing IP abilitato. . . . . . . . . : No
Proxy WINS abilitato . . . . . . . . : No

Scheda Ethernet Connessione alla rete locale (LAN) 2:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Indirizzo fisico. . . . . . . . . . . : 90-2B-34-10-25-11
DHCP abilitato. . . . . . . . . . . . : Sì
Configurazione automatica abilitata : Sì

Scheda Ethernet Connessione alla rete locale (LAN):

Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Gigabit PCI Express Network Adapter
Indirizzo fisico. . . . . . . . . . . : 64-66-B3-04-84-C3
DHCP abilitato. . . . . . . . . . . . : Sì
Configurazione automatica abilitata : Sì
Indirizzo IPv6 locale rispetto al collegamento . : fe80::f5e6:589f:c148:1765%
12(Preferenziale)
Indirizzo IPv4. . . . . . . . . . . . : 192.168.1.101(Preferenziale)
Subnet mask . . . . . . . . . . . . . : 255.255.255.0
Lease ottenuto. . . . . . . . . . . . : domenica 17 agosto 2014 11:40:35
Scadenza lease . . . . . . . . . . . : lunedì 18 agosto 2014 11:40:35
Gateway predefinito . . . . . . . . . : 192.168.1.1
Server DHCP . . . . . . . . . . . . . : 192.168.1.1
IAID DHCPv6 . . . . . . . . . . . : 291792563
DUID Client DHCPv6. . . . . . . . : 00-01-00-01-1A-49-CC-49-64-66-B3-04-84-C3

Server DNS . . . . . . . . . . . . . : 85.37.17.11
85.38.28.69
NetBIOS su TCP/IP . . . . . . . . . . : Attivato

Scheda Ethernet Connessione di rete Bluetooth:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Dispositivo Bluetooth (Personal Area
Network)
Indirizzo fisico. . . . . . . . . . . : 00-09-DD-10-1A-98
DHCP abilitato. . . . . . . . . . . . : Sì
Configurazione automatica abilitata : Sì

Scheda Tunnel isatap.{AC5D9653-81AA-4437-ADA9-0BC1B9CA8863}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : Sì

Scheda Tunnel Teredo Tunneling Pseudo-Interface:

Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : Sì
Indirizzo IPv6 . . . . . . . . . . . . . . . . . : 2001:0:5ef5:79fb:28ab:327a
:3f57:fe9a(Preferenziale)
Indirizzo IPv6 locale rispetto al collegamento . : fe80::28ab:327a:3f57:fe9a%
15(Preferenziale)
Gateway predefinito . . . . . . . . . : ::
NetBIOS su TCP/IP . . . . . . . . . . : Disattivato

Scheda Tunnel isatap.{2D3A391F-8F1B-47A2-9520-14B362B30304}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : Sì

Scheda Tunnel isatap.{593A23FB-7733-4F24-90AA-C21743DBEE2C}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : Sì

C:\Windows\system32>

This is the results of the ipconfig /all of the pc of my friend ( the one that have the problem ):

Microsoft Windows [Versione 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Tutti i diritti riservati.

C:\Windows\system32>ipconfig /all

Configurazione IP di Windows

Nome host . . . . . . . . . . . . . . : Gustavo-PC
Suffisso DNS primario . . . . . . . . :
Tipo nodo . . . . . . . . . . . . . . : Ibrido
Routing IP abilitato. . . . . . . . . : No
Proxy WINS abilitato . . . . . . . . : No

Scheda Ethernet Connessione alla rete locale (LAN):

Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Indirizzo fisico. . . . . . . . . . . : 95-3F-E1-8F-13-00
DHCP abilitato. . . . . . . . . . . . : Sì
Configurazione automatica abilitata : Sì
Indirizzo IPv6 locale rispetto al collegamento . : fe80::c500:43ee:51f2:7789%
11(Preferenziale)
Indirizzo IPv4 configurazione automatica : 169.254.119.137(Preferenziale)
Subnet mask . . . . . . . . . . . . . : 255.255.0.0
Gateway predefinito . . . . . . . . . :
IAID DHCPv6 . . . . . . . . . . . : 244662241
DUID Client DHCPv6. . . . . . . . : 00-01-00-01-0C-AC-C0-64-95-3F-E1-8F-13-00

Server DNS . . . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS su TCP/IP . . . . . . . . . . : Attivato

Scheda Tunnel isatap.{C43EFBD9-B057-4E21-9ECD-E582D43A03DD}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : Sì

C:\Windows\system32>
I repeat once that if, from the IE i give the comand 192.168.1.1 from my PC i can access to the router but not know which parameters to check.
If i give the same comand from IE from the friend PC's, i get error like the page does not exist and cannot
either access to the router.
Wait for your helps.
Thanks in advance.
Enzo

 

[groze]

Since you said the lights were not on the router.
Check to see if it is plugged in to Electrical outlet.
Check all cords & connections to his router and computer.


If none of that works, try doing a full reset on the router. Depending on the router it will have a reset button or you will need to use a pin or broken small paper clip. You will need to hold reset button or paper clip for at least 30 seconds or more to do a full reset.

Use the default user name and password that goes with Linksys WAG20 router. Change the default password as soon as you can, then add the remaining devices back to the router.

If that doesn't work. You might need to download Linksys WAG20 windows 7 sp1 drivers from your computer for him. Windows 7 sp1 won't allow Unidentified Network to have internet access.

If anyone of the above doesn't work he may need a new router. Lot of internet providers are moving to docsis 3.0 modems.

 

[ik8ozv]

I did not say that the lights were not on the router, but on the network card.

Yes it is plugged in to Electrical outlet because i said i am using it also on my own PC it has 4 ports.

I have already tried to make a full reset on the router but still have the problem.
Please where can i find the driver even if i belive that i need a driver for the network and not for the Router
as the router works perfectly on my PC.

Finally why i need a new router if it works perfectly on my PC?

Also, if can help, if I run the Windows Network Diagnostics, iget the following error:

Local Area Connection (LAN), does not have a valid IP configuration.

Thanks.
Enzo

 

[Mellon Head]

It could be the network drivers. I did find the drivers for your motherboard, but they're for Vista and you would have to install them in compatibility mode. Nothing I can see is specifically a network driver though.

Here's the link anyway:

ASRock > K8NF6G-VSTA

EDIT:

I actually found Nvidia drivers for your board, which includes the Ethernet driver:

http://www.nvidia.com/object/nforce_vista_win7_32bit_15.49.html

Try installing those and see if they work...

 

[groze]

Are you saying both the router and the network card works on your computer but neither works on your friends computer?

Just a note, I was actually talking about your friends computer & connections. Cords and/or lines can go bad.


To answers you other question. In the U.S. cable internet providers they are moving to docsis 3.0 modems to support higher speed supposedly. Docsis 2.0 will be outdated and eventually be no longer supported. The cable companies usually give you several notices before cable internet stops supporting the old modems. That why I prefer renting and if it breaks you don't have to pay for a new one.

 

[ik8ozv]

It could be the network drivers. I did find the drivers for your motherboard, but they're for Vista and you would have to install them in compatibility mode. Nothing I can see is specifically a network driver though.

Here's the link anyway:

ASRock > K8NF6G-VSTA

EDIT:

I actually found Nvidia drivers for your board, which includes the Ethernet driver:

NVIDIA DRIVERS 15.49WHQL

Try installing those and see if they work...

Installed but did not solve the problem.
Thanks
Enzo