Solved No internet access

[Zajcek]

Hello

I am having a problem with no internet access. I was watching a video online when it suddenly stoped. No update, no change that i am aware off has happened.


Troubleshooter says
Your computer appears to be configured, but the device or resoure is not responding :warn:
Security or firewall settings might be blocking the connection :warn:



I tried turning off AV and firewall with no results.
I tried "ipconfig /flushdns", "ipconfig /release" & "ipconfig /renew"and it didnt help.
I tried "netsh int ipv4 reset" it didnt help. I tried "netsh int ipv6 reset"and it said There's no user specified setting to be reset.


Is there anything else i could try?

 

[samuria]

Welcome to the forum. What was the output from ipconfig /all post results. Is the network card showing ok in device manager and is a proxy set in any browsers? If from a CMD prompt you type tracery 194.119.131.66 does it get out?

 

[Zajcek]

Hey, thanks for the welcome and your replay

What was the output from ipconfig /all post results.

http://shrani.si/f/1U/135/5QuEXJD/0ipconfig.png

Is the network card showing ok in device manager

Seems ok. I tried uninstaling/reinstaling it tho.

is a proxy set in any browsers?

Not that i am aware off, but i was using VPN when this happened.

If from a CMD prompt you type tracery 194.119.131.66 does it get out?

http://shrani.si/f/2P/er/2NuKhn9w/0tracert.png

 

[file3456]

Read this: The Nuclear Option: Resetting The Crap Out Of Your Network Adapters in Vista - Scott Hanselman

 

[Zajcek]

Read this: The Nuclear Option: Resetting The Crap Out Of Your Network Adapters in Vista - Scott Hanselman

Thanks i tired it but it didnt help. These two didn’t go through.
"netsh int reset all"
The following command was not found
"netsh int ipv6 reset"
There's no user specified setting to be reset

 

[samuria]

Did tracert work? You get the correct ip etc if you have VPN installed unistall it

 

[Zajcek]

Did tracert work? You get the correct ip etc if you have VPN installed unistall it

It reports a "General failure".
Uninstalling VPN didnt change anything.

 

[Zajcek]

I just noticed the yellow triangle is gone and it says i have internet connection but browser is timing out.

 

[samuria]

Set DNS to 1.1.1.1 & 1.0.0.1 try tracert again does it work now?

 

[Zajcek]

Set DNS to 1.1.1.1 & 1.0.0.1 try tracert again does it work now?

It still reports a failure.

 

[file3456]

Have you tried resetting the router and/or modem?

 

[Zajcek]

Have you tried resetting the router and/or modem?

Yes i have. But my internet is working fine, just my PC is not receiving it.

 

[file3456]

What anti-virus are you using? If it's Avast, long ago I had it mess up the TCP/IP stack. Uninstalling was the cure.

 

[Zajcek]

Yes i am using Avast. I think i tried reseting TCP/IP stack, do you think AV corrupted it?

 

[file3456]

Perhaps. As a test I'd completely remove Avast and see if Internet comes back. After you uninstall Avast (completely) you may have to do that nuke option I gave a link to on reseting the whole TCP/IP stack.

I wouldn't be surprised if this was your case in respect to Avast. I helped a member on another forum epochs ago and this was exactly his case.

If it is Avast, then you'll want a new anti-virus. Check out Immunet and see how that fairs for you. I have it on my parent's computer and so far so good. Though, I make 'em also use Sandboxie for their browser. I also use Sandboxie. You may want to check them out, investigate its options and what it can do. They do have a help forum and Sandboxie is now free.

Read here on Avast's tool to remove their product. That's how embedded it is. Avast Uninstall Utility | Download aswClear for Avast Removal

 

[file3456]

Another option before you remove Avast. Turn off all the fluff except the anti-virus core and see what happens. If no go, uninstall.

 

[Zajcek]

Removing Avast didnt help. I had to reinstall windows to get rid of the problem.
Thanks for the help.

 

[file3456]

Well that sucks. Sorry you had to reinstall the OS.