Universal Serial Bus Controller Driver missing?

[rizmah]

I am trying to connect my usb 2.0 device to a usb 3.0 port and it isn't getting recognised. I have the USB 3.0 drivers, all updated drivers including chipset but still doesn't work.

I have checked the mobo manufacturer for these but nothing appears.
I have this in my device manager...

 

[maxie]

Hi Welcome to Seven Forums ... Please fill in your System Specs .. The Link below will help you achieve this ..

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

What is the Device you are trying ? Also have you tried it in other USB Ports ?

 

[rizmah]

Hi Welcome to Seven Forums ... Please fill in your System Specs .. The Link below will help you achieve this ..

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

What is the Device you are trying ? Also have you tried it in other USB Ports ?

Well every device I am guessing but I have tried 3 that didn't work... Blue Snowball microphone, USB drive, Wifi dongle

 

[maxie]

Could you please Post me the Link to your Motherboard Drivers .. I have done a Search but could not find the Exact Model ..

 

[rizmah]

Could you please Post me the Link to your Motherboard Drivers .. I have done a Search but could not find the Exact Model ..

GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-USB3 (rev. 4.1)
Choose windows 7 home premium when it asks

 

[maxie]

I take it there are no errors in the Device Manager under the USB Devices ? ... Select one of the missing Devices right click on it select Property's/Details Tab .. And please Post the Hardware ID ...

 

[rizmah]

i take it there are no errors in the device manager under the usb devices ? ... Select one of the missing devices right click on it select property's/details tab .. And please post the hardware id ...

pci\ven_1106&dev_3483&subsys_50071458&rev_01
pci\ven_1106&dev_3483&subsys_50071458
pci\ven_1106&dev_3483&cc_0c0330
pci\ven_1106&dev_3483&cc_0c03

 

[maxie]

That PCI/ Ven points to your Etron USB 3.0 Driver ...

 

[rizmah]

That PCI/ Ven points to your Etron USB 3.0 Driver ...

Yes, I have that installed (latest one).

 

[maxie]

When did you first notice the USB Ports where not working ?

 

[rizmah]

When did you first notice the USB Ports where not working ?

Since I built the computer which was 2 weeks ago, I just didn't need to use more devices till today.

 

[maxie]

What about the USB 2 Ports do they work ? Do you know which BIOS Version you are using ?

 

[rizmah]

What about the USB 2 Ports do they work ? Do you know which BIOS Version you are using ?

Yes, all 2.0 ports work. Nope, how do I find out? (I don't want to turn my PC off because I am downloading something at the minute)

 

[Phone Man]

See post 15 & 16 on this thread. Same PCI/Ven - DEV and link to driver.

http://www.sevenforums.com/drivers/337753-driver-usb-3-0-pcie-card-2.html

Jim

 

[rizmah]

See post 15 & 16 on this thread. Same PCI/Ven - DEV and link to driver.

http://www.sevenforums.com/drivers/337753-driver-usb-3-0-pcie-card-2.html

Jim

I'll try that one out but its taking ages to download (5hours), my download speed is good, is there any other hosting websites with that file?
Thanks

 

[Phone Man]

See post 15 & 16 on this thread. Same PCI/Ven - DEV and link to driver.

http://www.sevenforums.com/drivers/337753-driver-usb-3-0-pcie-card-2.html

Jim

I'll try that one out but its taking ages to download (5hours), my download speed is good, is there any other hosting websites with that file?
Thanks

Not that I know of. The OP on the other thread said the same thing but it did fix his system.

Jim

 

[maxie]

If you type msinfo32 at the start you may get the BIOS Version there .. If not would have to boot into the BIOS ..

 

[rizmah]

If you type msinfo32 at the start you may get the BIOS Version there .. If not would have to boot into the BIOS ..

This is what it shows...

 

[Phone Man]

I just noticed on the the link to your MB that V5 went to the VIA VL605 chip that I linked.

Jim

 

[rizmah]

I just noticed on the the link to your MB that V5 went to the VIA VL605 chip that I linked.

Jim

I'm sort of a newbie so I don't know what you mean? Did I download wrong thing.. or?
Sorry