Unsure of what is going on, need major help.

[runorgun]

I have an ASUS K60ij laptop, and all of the sudden it shut down. i turned it back on and this popped up:
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Windows Boot Manager
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assisstance.
Status: 0xc0000034
Info: An unexpected error occured.
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This computer didnt come with any recovery disc, only some disc that says power2go 6.0. I tryed my brothers recovery disc's, but he has an HP. so i inserted the disc, and it says windows is loading files with a bar going across filling up twice. When it finishes, a blue background design pops up and looks like sunlight is shining down from the top of the screen and the mouse goes to a blue circle rotating clockwise like its loading something, then the computer shuts back down, and reloads the whole proccess again. it does this several times then finally displays a message that says:
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Windows Boot Manager
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device iss till in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to recieve this error message, contact the hardware manufacturer.
File: \Boot\BCD
Status: 0xc00000e9
Info: An unexpected I/O error has occured.
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There was no sign of anything wrong with this computer before the incident, not even a virus as far as i was aware of. Any help would be appreciated. Thank you.

 

[Darryl Licht]

I believe Asus uses what is called a recovery partition instead of recovery/restore discs. You should be able to access that menu by hitting F9 at boot!

Please keep us informed on your progress!

 

[runorgun]

I tried pressing f9 and it did nothing ut make a weird clicking sound come out, before showing the first screen error again. i tried it again and i might have accidentaly hit something else and it launched up the BIOS setup Utility

 

[Hopalong X]

Use Method One. If it does not work you may need to order recovery DVD to use Method Two from Asus.

ASUSTeK Computer Inc. -Support- Troubleshooting K60IJ

 

[kegobeer]

Did you just install SP1 (or recently install SP1)? There's a KB on this stop error.

An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available

Resolving the problem after you get the stop error:

Resolving error 0xc0000034 after installing Windows 7 Service Pack 1 (SP1)

Before reinstalling/restoring Windows, always troubleshoot the error message.

 

[runorgun]

The F9 button isnt launching that menu, only making that noise. i guess it is not compatible with my model.

 

[runorgun]

I didnt knowingly install it, but it said it could be from an automatic update. that may be the cause. i am downloading it to this computer now, but how would i transfer it to my broken laptop? burn to a CD?

 

[Darryl Licht]

I suspect that your running the HP recovery disc deleted your recovery partition. Do you remember seeing the phrase "destructive recovery"? I believe that's the phrase HP uses...

 

[kegobeer]

I didnt knowingly install it, but it said it could be from an automatic update. that may be the cause. i am downloading it to this computer now, but how would i transfer it to my broken laptop? burn to a CD?

Follow the instructions in the links I provided.

 

[runorgun]

i burned it to a cd and loaded it up in my laptop, and the same screen popped up after it tried to read the cd.

 

[Darryl Licht]

Uhhhh, without an O.S. you cannot install anything!

 

[runorgun]

So then what am i to do?

 

[runorgun]

So if i insert the recovery disc, the f9 function works. i hit the memory diagnostic and it says the whole windows failed to start, etc. then it says
File: \boot\memtest.exe
Status: 0xc000000f
Info: The selected entry could not be loaded because the application is missing or corrupt.

 

[runorgun]

But if i hit the Windows Setup [EMS Enabled], it takes me back to the whole blue background, countell restart scenario.

 

[Darryl Licht]

No, the whole point to a restore partition is to not need restore discs, that's why manufacturers started using them in the first place! I cant count the number of clients who have lost, misplaced, or thrown out their restore discs! Most end users have no idea what they are for in the first place!

You are hitting F9 @ boot, right? At the first signs of life from the screen?

 

[runorgun]

yes

 

[Corazon]

You mentioned that you hear some clicking noise when you press F9 (without any disc in the CD/DVD drive).

If it's what I think it is, then your harddrive has suffered a catastrophic failure known as a head crash and may possibly be damaged to the point that even professional data recovery is now impossible, at least partially.

Once this has happened, HDs will typically start clicking as they try to repeatedly load and unload the heads in order to realign themselves and read data. But the damage is done and they'll just click and then give up.

You could download a hard drive diagnostic tool and burn it to a CD to boot from, then confirm my suspicion. I actually hope I'm wrong, but you may have to accept a complete loss of all data that wasn't backed up - plus spending money on a new HD.

 

[jumanji]

Hi runorgun, here is my bit of help. Bookmark Recover files from Windows 7 hard disk using Puppy Linux | help.artaro.eu and use it if need be.

 

[Darryl Licht]

Runorgun:

Corazon may be on to something... however diagnosing things like this second hand are difficult and dangerous.

Can you get into the BIOS? If so, look for something labled SMART and check that. SMART is a built in diagnostics utility included with some HDD's and built into many newer BIOS. SMART (Self-Monitoring, Analysis and Reporting Technology) if there should give you a health status of your HDD. While in the BIOS also check for something like recovery or restore, some BIOS let this feature be disabled. Make sure it is on!

Something else to consider is pulling the "bad" HDD and placing it into another PC as a second HDD to check if you can access and backup your data.

 

[jumanji]

Runorgun: Corazon may be on to something... however diagnosing things like this second hand are difficult and dangerous.....

.......Something else to consider is pulling the "bad" HDD and placing it into another PC as a second HDD to check if you can access and backup your data.

Corazon has only expressed his worst fears and also wishes that it is not true. Right, a distant diagnosis is always difficult and we can only express the possibilities which if confirmed go into remedial measures.

Your suggestion to pull out the bad HDD , may not be possible for an ordinary user more so when the OP says it is a laptop. Therein goes my suggestion to try Puppy Linux on a USB and check whether the hard disk is accessible and recoverable without any disassembly. I chose that exhaustive tutorial that is easy to execute even by a novice.