Unusual network problem, local IP techs can't solve

Hmm under device manager, computer > I have ACPI x64 based PC with a 2006 driver. That seems really wrong or am I high.
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Hmm no net on the desktop, so can't use that unless theres a dl'able version?
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
Yes that may present some problems getting those drivers, I'm surprized the Windows 7 default drivers aren't working better.

I still have no idea what this system is "system specs" or why it once worked and now doesn't work. I would need your system specs to find a driver.

Could be as simple as hardware failure but that is less common of a problem.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Which still begs the question, why did it work fine at my brothers. Damn computers lol.
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
Yes it's very confusing I agree, router firmware-driver compatibility comes to mind.


This board should be working and it shows the correct Nvidia driver updated and should work.

http://ca.asus.com/product.aspx?P_ID=8jYT1euVL4wCyH04

Not so sure about the router though.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Drivers didn't help.

So maybe try a full windows reinstall, then if it doesn't work time to buy a new motherboard?
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
I would go with the reinstall at this point, if the same problem appears then the boards eithernet or chipset is messed up or something.

Running the command sfc /scannow command might be helpful or you can try a start up repair or a repair install from the Windows CD.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Here's the router specs, Thomson Gateway (preconfigured from ISP)


Product Name:TG585n v2
spacer.gif
Serial Number:CP0927CH1MR
spacer.gif
Software Release:8.4.1.C
spacer.gif
Software Variant:AD
spacer.gif
Boot Loader Version:1.0.2
spacer.gif
Product Code:3664120A
spacer.gif
Board Name:CANT-7
DSL Modems & Gateways - - THOMSON TG585n (Internet zone)

Which specs did you need from my computer?
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
Cool, I'll get the reinstall done tonight and post progress tomorrow, thanks again for all the help so far. :D
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
i noticed your subnet mask setting is different for each machine, but its probably not that simple. every machine i've used, the setting is 255.255.255.0
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware AREA-51 M17x
OS
windows 7 ultimate 64bit
CPU
Intel Core2 Extreme x9000 2.8GHZ
Motherboard
Asus P965 Intel chipset
Memory
4Gig
Graphics Card(s)
2 NVidia GeForce 8800M GTX (SLi)
Sound Card
onboard
Monitor(s) Displays
17in. built-in, 47in JVC LCD
Screen Resolution
1080p
Hard Drives
2 250Gig Hitachi (RAID 0) @ 7200RPM
Case
17in. laptop
Mouse
touchpad, Logitech Anywhere Mouse cordless laser
Internet Speed
cable
Yes kword the default gateway, IP and subnet are all messed up. Dwarf already posted the correct subnet for the static ip but to no avail.

Those Thompson modem-routers are suspect and finding updated firmware can be a real chore.

I don't know much about them because they don't sell them here in the US but I have seen many complaints about them not working right with Windows 7.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Damn, I was hoping not to hear that about the router, I moved here recently from Canada and have never heard of them either.

Preconfigured routers are completely new to me.
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
The fact that this machine already worked at your brothers house and probably with a different router tends to point to a router or modem problem. But I'm really not familor with the settings on that router so it's hard to say for sure. Seemed like most of the reported problems were with 64 bit Op systems.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
What is your ISP?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
Unfortunately, my Icelandic is non-existant. However, we have another member who is Icelandic, so I've asked him for assistance.

In the meantime, what I am after, and the reason why I asked for the name of your ISP, is to get the relevant information for configuring a router in order to be able to work with the ISP. Given that your system connects without problems at your brother's and that your router works with your laptop leads me to think that your current router isn't, for some reason, compatible with your system.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Thanks Dwarf! If you need me to get some info from my ISP let me know, I can get the ball rolling with them.
 

My Computer My Computer

OS
Win 7 Ultimate x64
CPU
AMD Phenom 9600 Quad core 2.3GHz
Motherboard
M3N72-D
Memory
8 gig ddr2 800mhz
Graphics Card(s)
Nvidia GeForce GTX 480
Sound Card
onboard
Can you enter your router configuration? This, from my router's configuration page, shows the information required (outlined in red).

Capture.PNG
All personal identifying data obscured.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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