Solved Unwanted POP-UP and Windows-7 recovery(s) for no known reason?

[Mike Lynch]

I keep getting the Attached POP-UP and want to get rid of it.
Where is it coming from?

Coincidently, about the time we started getting the POP-UP we started getting Windows-7 recovery(s).
Windows somehow always seems to recover but I am afraid.
It never tells us what happened just that it recovered from a serious problem.

I ran MRT /F:Y and the Safety Scanner but the conditions still persist.

Please help if you can.

 

[Alejandro85]

That's clearly NOT from Windows or anything like that. It seems one of those flaky websites that promise fix every problem in your computer, when there's actually none.

Most likely, it's some kind of malware. Run an antivirus scan, and of course be ready to reformat if something bad appears.

 

[Mike Lynch]

Additional information Restart becoming more frequent.

About every 30 minutes an unscheduled reboot.

 

[Alejandro85]

That's a separate issue. It seems a BSOD report, nothing related to the other issue.

 

[Mike Lynch]

Which of the two is the most serious?

 

[Mike Lynch]

Blue screen of death?

Is there a way to re-post my post in the BLUE SCREEN OF DEATH Forum?

 

[axe0]

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

 

[Mike Lynch]

Upload of data generated by the UAC program.

Best regards,

Mike Lynch

 

[axe0]

Please do the following

• Open an admin command prompt
• Copy & paste the code below in the command prompt
• Go to your desktop
• Right click CollectedFiles folder and choose sent to and select compressed (zipped) folder
• Upload the zip.

Code:

md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&dxdiag /t %temp%\dxdiag.txt&copy %temp%\dxdiag.txt "%USERPROFILE%\Desktop\CollectedFiles\dxdiag.txt"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"

 

[Mike Lynch]

I do not see a *Collected Files* folder on my desktop?
Is it created by the 'cut and paste' function.
While I cut and pasted, it appears that the nothing happened.
Do I need to hit enter or say start to cause the cut and paste code to run?

 

[axe0]

The collected files folder is created when the code in the quote is entered in an admin command prompt, just done a little test and you should hit enter.

 

[Mike Lynch]

Could not have been any easier. I'm sorry!

Mike Lynch

 

[axe0]

Please run the command again, all files but 1 are missing.

 

[Mike Lynch]

I tried it several times but it did not create the Folder?

After the first try, I was able to Select All from the CMD Screen and copy and paste the Attached.

After the second and third try to create the Desktop Folder, the CMD Screen would allow me to Select All but not to Copy and Paste?

 

[Mike Lynch]

I tried the Snipit Tool and was able to get the Attached:

Mike

 

[axe0]

Please do 2 things,
1. Make sure to run command prompt as administrator, it is require as the most important logs, the dumps, can't be collected without administrator rights (right click command prompt and choose 'Run as administrator').
2. Delete the Collected Files folder before running the command, if you don't you may get messages about existing files and be asked to overwrite them everytime the command is run.

 

[Mike Lynch]

My wife, who is 71, fell last night and is in the Hospital awaiting a hip operation. I must be with her and will not be responding as frequently as I might. Thank you for your help. I will be back on this as time allows. We would appreciate your prayers.

 

[axe0]

Hi Mike,

Sorry for the late response, the flu just hit me.

I'm sorry to hear that, I hope the operation goes well and you're both home sound and well soon.

 

[Mike Lynch]

I am having difficulty uploading? I'll try again.

Friday March 23, 2018.

Somehow, our PC powered down during the last five days, its on a UPS so who knows what happened.

I re-ran the CMD procedure and will upload the results.

I also took a screen shot of what was run and will upload it also.

I hope the Flu has subsided.

It ran thru our community about one month ago.

I am heading back to the Hospital to be with my wife.

They inserted a Titanium Rod in her right femur.

They are working to get her walking, so far she barely stands.

Once she can walk, she will be transferred to a Re-Habilitation Facility.

Best regards,

Mike Lynch

 

[Mike Lynch]

Mike