update error 8007370A (can't run SFC Scan )

[NoelDP]

Ah, good - I can snore in peace, then

 

[coolhand411]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\
Volume in drive C is HyperX OS
Volume Serial Number is 5881-5546

Directory of C:\

07/15/2012 05:16 AM 180 csb.log
09/13/2012 05:17 AM 303,241 DUMP1a34.tmp
01/07/2013 06:23 AM 14 end
07/18/2012 04:21 PM <DIR> Intel
02/24/2013 06:19 AM <DIR> MGADiagToolOutput
02/22/2013 12:52 PM <DIR> NVIDIA
07/13/2009 09:20 PM <DIR> PerfLogs
02/22/2013 12:53 PM <DIR> Program Files
02/22/2013 12:54 PM <DIR> Program Files (x86)
09/15/2012 03:31 AM <DIR> temp
07/29/2012 03:31 PM 304 user.js
02/22/2013 12:54 PM <DIR> Users
02/25/2013 06:05 AM <DIR> Windows
07/15/2012 07:57 AM <DIR> Windows.old
4 File(s) 303,739 bytes
10 Dir(s) 83,613,896,704 bytes free

C:\Windows\system32> sfc /scannow /OFFBOOTDIR=C:\/OFFWINDIR=C:\Windows

Microsoft (R) Windows (R) Resource Checker Version 6.0
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

Scans the integrity of all protected system files and replaces incorrect version
s with
correct Microsoft versions.

SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
[/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>
]

/SCANNOW Scans integrity of all protected system files and repairs files
with
problems when possible.
/VERIFYONLY Scans integrity of all protected system files. No repair operati
on is
performed.
/SCANFILE Scans integrity of the referenced file, repairs file if problems
are
identified. Specify full path <file>
/VERIFYFILE Verifies the integrity of the file with full path <file>. No re
pair
operation is performed.
/OFFBOOTDIR For offline repair specify the location of the offline boot dire
ctory
/OFFWINDIR For offline repair specify the location of the offline windows d
irectory

e.g.

sfc /SCANNOW
sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDI
R=d:\windows
sfc /VERIFYONLY

C:\Windows\system32>


CBS#5 attached

 

[NoelDP]

You missed the space between the \ and the /OFF...

The CheckSUR shows that we've now gotten rid of the registry errors so we can concentrate on the file mismatches.


I've uploaded a file - CH4ac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\CH4ac
hit the enter key - if you get a 'Not Found' error try
DIR D:\CH4ac
or
DIR E:\CH4ac

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\CH4ac <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
If the normal mode SRC doesn't work, try the Repair Environment one again.

 

[coolhand411]

i don't have "select all" option ,can i extract this file to new folder on C drive like this ?

 

[NoelDP]

Extract it to C:\
- it should automatically create the CH4ac folder

 

[coolhand411]

can't enter repair mode

 

[NoelDP]

Duh?
You managed to get into it before, didn't you??

Try booting from a Windows 7 DVD and taking the Repair option from that.
If you don't have a Win7DVD or a Repair disk, download the ISO for your edition from the links here....

http://www.heidoc.net/joomla/technology-science/microsoft
The links are for downloads from the Digital River server run for MS.
Burn the disk using the Windows Disc Image Burner or your preferred burning app.

 

[coolhand411]

no i didn't boot in repair mode before ,will try to repair it from ISO

 

[coolhand411]

I'm starting to think that fresh install will be my best option (i have Home Premium OEM ver.-don't think you can use it for "repair install")

 

[NoelDP]

You need to use an SP1 disk - you can download one from the links at
http://www.heidoc.net/joomla/technology-science/microsoft
The links are for downloads from the Digital River server run for MS.
Burn to disk and use that.

 

[coolhand411]

This is the file i did try yesterday (same results )
Windows 7 Home Premium x64 SP1 (old) X17-24209.iso

 

[NoelDP]

You really want this one - it contains a small patch to get over some problems....
http://msft.digitalrivercontent.net/win/X17-58997.iso

 

[coolhand411]

Same thing

 

[NoelDP]

Very odd - I'm going to ask for some assistance on this.
In the meantime, please run MSINFO32 and save a full text report - attach it to your reply.

 

[coolhand411]

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name COOLHAND-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 4201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F14, 8/22/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume5
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name coolhand-PC\coolhand
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 5.28 GB
Total Virtual Memory 8.54 GB
Available Virtual Memory 5.04 GB
Page File Space 600 MB
Page File C:\pagefile.sys

 

[coolhand411]

I attached the file report but can't see it in my last reply ,here is one more

 

[NoelDP]

Thanks - I was going to ask for that
The file seems to be corrupted? (not that it matters - I can read enough of it in Notepad++)

 

[coolhand411]

i think they are corrupted ,i was getting reading error when running MSINFO32

 

[NoelDP]

This seems to have gotten through my filters

Please post your CBS.log file anyhow - it may give a clue what's blocking the SFC,
Please also post your Event Logs...

Please open Event Viewer
In the left pane, navigate to the Windows Logs
right-click on Applications and select 'Save all events as...' save as Apps.evtx
repeat for the System logs - save as Sys.evtx
Compress both files, and attach to your reply.

 

[coolhand411]

when i right click on applications i get this options :
-open saved logs
- create custom view
-import custom view
there is no .."'Save all events as...' "

EDIT; CBS file attached